Contacting Polaroid Customer Service Center
Contacting Polaroid Customer Service Center
Polaroid is one of the original pioneers in the photography industry. For more than 75 years, Polaroid has been a revolutionary; introducing the world to modern technology as it relates to photography. From the days of traditional film to digital prints, Polaroid continues to raise the bar. The company wants to remain constantly connected to the customer in order to resolve complaints and answer questions. In the event your need to reach out to the customer service team, you can call, write letters to the corporate offices, email the customer service department or send a message through social media.
Click here to leave a comment about your customer service experience.Contact Info:
Phone Contact Numbers
The customer service hours of operation are Monday through Friday 8am to 5pm, CST.
- Customer Service: 1-847-701-3022
- Customer Service (Australia): 1300 728 606
- Fax: 1300 659 091
Mailing Address
Polaroid Store407 N. Quentin RoadPalatine, IL 60067-4832
Or
PolaroidP.O. Box 401SomertonVIC 3062
Official Website
Customers visiting the official Polaroid website http://www.polaroid.com/ can look through existing and new products, shop in the Polaroid store, share pictures on the website as well as view updates on social media. You can receive additional information from the company by creating an account. Signing up for an account is free. If you are looking for additional information relating to policies, procedures or product information, you should visit the Customer Support page.
Social Media
There are several instances of interaction between the customer service department and customers on the social media pages. We noticed the fastest responses on the Twitter page. The Facebook page and the Pinterest page highlighted products and information. The average time it took to respond to customer concerns was less than 10 minutes.
- Facebook: https://www.facebook.com/Polaroid
- Twitter: https://twitter.com/polaroid
- Pinterest: http://pinterest.com/polaroid/
- YouTube: http://www.youtube.com/user/OFFICIALPOLAROID
Customer Service Email
There are several email addresses available customers use to connect with the customer service department. We sent an email asking for information relating to the products with social media integration. According to the automated response we received, we should receive a message from a customer care agent in less than 48 hours.
- Customer Service (UK): http://www.polaroid.co.uk/cgi-bin/mf000001.pl?ACTION=SHOWFORM
- Customer Service (Australia): http://www.polaroid.com.au/support
- Media Inquiries: mhoistion@randjpr.com
- Media Inquiries (UK): laura.shroff@primalpr.com
- Marketing: marketing@polaroid.com
- Business Development: licensing@polaroid.com
Our Experience
Reaching out to the customer service department was easier than one would think. We called the hotline, expecting to listen to an automated system. What occurred was better. The call rang and a customer service agent answered the call. We asked several questions relating to returning defective products. The agent answered our concerns. By the end of the call, we were satisfied with the outcome. Can you say the same about your experience? Comment with your customer service story in the comment section below.
(No Ratings Yet)
Loading...
Long wait on Phone no help.
No response on website.
Wondering if I should have purchased Ed another product
Recently I purchased a 10.1″ Polaroid tablet from Haband. It was working perfectly until the other day when it stopped and I couldn’t get it to do anything other than a constant circle under the Polaroid brand name at the very beginning. It would not charge when plugged in. Please let me know if it can be returned for a new one by mail. It was really doing great until this happened. Mrs. L. Heard