Contacting Pokemon Customer Service Center
The worldwide phenomenon Pokemon began in the late 1990’s as a trading card game as well as video game from Video game manufacturer Nintendo. The origins of the game are rooted in insect collecting. The rules of the game are simple; collect as many Pokemon as possible. Throughout the history of Pokemon, you can interact with other players in different ways, but interacting with the company remains the same. You can reach the customer service department and the corporate offices by traditional mail, email and through social media.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
We found no Pokemon phone number listed on the official website. There is a fax number you can use to submit your question or comment to the customer service team, but not many customers have fax machines at home. Social media and email are the best ways to get in touch with Pokemon customer service.
- Fax: 1-425-274-1041
The Pokemon Company International333 108th Ave NESte 1900Bellevue, WA 98004
Visiting the official Pokemon website http://www.pokemon.com/us/ was a treat. You can learn about the trading card game, play interactive games in the Fun Zone and watch Pokemon TV. Considering Pokemon is rated by the ESRB E for everyone, the website is practically safe for everyone. There are no chat rooms or areas where children could potentially interact with adults.
In the event you want to keep the conversation going 24/7, visit one of the social media platforms for Pokemon. Each offers a unique integration system. We noticed each platform has representative from Pokemon communicating with customers.
- YouTube: http://www.youtube.com/user/pokemon
- Twitter: https://twitter.com/pokemon
- Facebook: http://www.facebook.com/Pokemon
Customer Service Email
Since we didn’t have a technical concern, we decided to send an email using the support email. Our concern surrounded around the operational hours of the customer service department. Typically the hours of operation are listed when there is a phone number. With no phone number, we don’t know when the customer service department is open to receive questions and concerns.
We really wanted to speak with the customer support team at Pokemon. With such a global reach, we wanted to ask questions relating to product returns and technical support. Unfortunately, not all global companies want to hear directly from the customer. Considering we do not have a fax machine, we will need to rely on the feedback we receive from our email inquiries. Our experience may be different than your experience. By chance, were you able to speak with a customer service agent? We would love to hear the outcome of your customer service experience. Take a minute to share your thoughts and experiences with us below. Thank you.