Contact Plexus Slim Customer Service

Contacting Plexus Slim Customer Service Center

Plexus Slim is the “Pink Drink” created to promote weight-loss and support overall health and wellness. Plexus Worldwide is the company that makes the supplement and ambassadors sell it as a part of the MLM business opportunity. The model is to be responsible, reliable, honest and trustworthy. One of the core beliefs is to be the number one source of products to help the dieter lose more weight, while providing exceptional customer service. If you need to reach out to a representative, you can connect by phone, email, traditional mail or through social media.

Contact Info:

Phone Contact Numbers

You can connect with the customer service department by calling the corporate headquarters. A live agent is available Monday through Friday 6am to 6pm and Saturday 9am to 2pm, PST. If you call after hours, you can leave a message and a representative will contact you the following business day.

  • Corporate Headquarters/Customer Service: 1-480-998-3490

Mailing Address

Customers can contact the Plexus Slim customer service department by sending correspondence to the corporate headquarters. The company will attempt to reply to your concerns within five business days, after receiving your letter. You can send your correspondence here: Plexus Worldwide 15649 N. Greenway Hayden Loop Scottsdale, AZ 85260.

Official Website

When you visit the official Plexus Slim website, you need to select your market prior to continuing to the site. You will notice a wealth of information pertaining to the company, products, business opportunities and customer testimonials. What is missing is unbiased reviews about the supplements. Dieters can find additional information about customer care on DietSpotlight: a good review source.

Social Media

Customers can contact the customer service department through social media. A representative will address general concerns and questions within 24 hours. If you have account-specific concerns, you need to reach out by email or call the service department.

Customer Service Email

If you want to send messages about your account or products, use the Plexus Slim customer service email address. After sending your message, you will receive an automated message stating a live agent will reply to your concerns within two business days.

Our Experience

When you call the hotline, you will immediately be placed on hold. Within one minute, you will hear an automated response system. If you need to reach a representative to discuss commissions, press two (2). If you need to track a purchase, press three (3). For product information, press four (4). All other concerns, press five (5). While on hold, you hear Ambassador testimonials. After the five minute mark, you will hear a message stating, “your call is important, please continue to hold”. We waited on hold for more than 25 minutes and never reached a live agent. Overall, the level of service was not acceptable. If a company wants to be a leader in the industry, customer service needs to be a major part of the business model.

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One comment on “Contact Plexus Slim Customer Service
  1. I received a letter stating that I owe 58.98 for a GRANDDAUGHTER ANGEL. I do remember ording one but have not received it as yet. I order it back in May around the 28th I sent off for it. My account#is 611613903. Please check into this. I sure don’t mind paying for something I get but not for something I didn’t receive. Thank you for checking into this. Linda Martin

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