Contacting Panda Express Customer Service Center
Panda Express is a fast food restaurant specializing in Chinese American cuisine. The restaurant as typically located in malls, although the company has expanded operations to stand-alone restaurants. If you have questions or concerns relating to the products or service, contact the customer service department by phone, email, traditional mail or through social media.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Customers have the opportunity to reach out to the customer service department by phone. The customer service department is open 24 hours a day, 7 days a week.
- Customer Service: 1-800-877-8988
Send your correspondence to the corporate headquarters. Expect a response within five (5) business days.
Panda Express Guest Relations P.O. Box 1159 Rosemead, CA 91770
Panda Express 1683 Walnut Grove Ave. Rosemead, CA 91770
Customers visiting the official Panda Express website https://www.pandaexpress.com/ have the opportunity to review the menu items, learn about catering, fundraising, the education program as well as the history of the company. The website also features ways to connect with the customer service department by email or through social media.
Customers can reach out to the customer service department through social media. You will notice the customer service department attempts to reply to all questions or concerns within 24 hours.
- Facebook: https://www.facebook.com/PandaExpress
- Twitter: https://twitter.com/PandaExpress
- Instagram: https://instagram.com/officialpandaexpress
- YouTube: https://www.youtube.com/user/PandaExpressTV/featured
Customer Service Email
When you want to send an email to the customer service department, you will need to use the customer feedback form. After sending your message, you will receive an automated response stating a live agent will reply to your concerns within 48 hours.
- Customer Service: https://www.pandaexpress.com/connect/
When you call the customer service hotline, you will receive a short automated response system. If you want to take the guest survey, press one (1). If you are an employee and need to reach the corporate headquarters, press two (2). All other concerns will need to press three (3). We made our selection and waited on hold. Our total wait time was less than 90 seconds. We asked the agent about known allergens in the food. The agent answered our concerns and ended the call. Overall, the level of service was better than expected. Were you satisfied with the level of service from Panda Express? We want to hear from customers just like you. Take a moment to share your customer service experience with us in the comment section.