Contact Customer Service

Contacting Customer Service Center is the online retail website for the Pacific Sunwear of California company. For more than 30 years Pacsun stores have been selling trendy clothing in Orange County, California. Today there are more than 600 stores and a thriving online business at

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

You can call customer service from 6 a.m. to 7 p.m. Monday to Friday and 7 a.m. to 4 p.m. Saturday and Sunday. If you need to contact store customer service, agents are available from 8 a.m. to 5 p.m. Monday to Friday.

  • Customer Service: 1-877-372-2786
  • Store Customer Service: 1-714-414-4909

Mailing Address

It took us a little bit to find the contact information to mail a letter to customer service, but we finally found the contact address on the investor relations page. You can send a letter to customer service about any and all customer service and account issues, but leave out financial information as there’s no way to secure the letter once it is picked up by the post office. Attn: Customer Service 3450 E. Miraloma Ave. Anaheim, CA 92806

Official Website

The official website for customer service is located at This website is primarily a retail website aiming to sell the consumer products from If you need to contact customer service, choose the Contact Us or Customer Service link at the bottom of the front page. If you’ve already registered for an account with, log in to your account at for account and order information.

Social Media is a hip, trendy company with tons of social media connections. You can connect with the company on Google Plus, Facebook, Twitter, Tumblr and more. You will need an account on the social media website to contact customer service.

Customer Service Email

The contact us page for customer service offers a contact form to reach a representative from the website customer service department. You must enter your name, phone number and email address to send the form.

Our Experience customer service is controlled by an automated system. You can press 1 to place an order, 2 to inquire about an order, 3 for a store experience, 4 for website issues or 5 for customer service. We pressed 5 to speak with a customer service representative. After a long message about a customer service survey at the end of the call, Sheri answered. Sheri spoke with a strong accent that made it extremely difficult to understand her responses to our questions. We tried called back and the customer service representative on the second call had an accent, but not as strong as the first representative.

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One comment on “Contact Customer Service
  1. Today is January 7, 2019 and have tried for hours to get my bonus card to work. Today is the last day to use the bonus card. No numbers available to call. Website is not taking bonus card entered even on regular priced items. I would appreciate a call back and resolving this issue.

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