Contacting Oster Customer Service Center
Oster is a home appliance company recognized for the vast array of blenders the company offers, but Oster offers more than just blenders. The Sunbeam company also manufactures breadmakers, can openers, hand mixers and wafflemakers, to name just a few. Oster customer service is available to answer customer questions about products sold in stores and those purchased online directly from the company.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Oster customer service options are pretty well laid out for customers. The phone lines are open to answer specific product questions or take complaints from customers about products they already own.
- US Appliances: 1-800-334-0759
- US Breadmakers: 1-800-438-0935
- US Hair Clippers: 1-800-339-2547
- Canada Customer Service: 1-800-667-8623
Though Oster customer service contact information is available for phone and email support, there is no mailing address listed. Some customers still prefer to contact a customer service agent by mail, so we tracked down the corporate address for your use. Send your customer service letters to:
Sunbeam-Oster Corporate200 E Las Olas BlvdFort Lauderdale, FL 33301
Oster Customer Service2381 Executive Center DrBoca Raton, FL 33431
The official website for Oster customer service is located at http://www.oster.com. You have to click on the Customer Service link and then on the Contact Us link to find contact information. We were shocked to find no social media pages for the Oster company and we were unable to find pages for the mother company (Sunbeam) either.
Customer Service Email
The Contact Us page is dominated by a huge Oster customer service email form. You can access the form at https://secure.oster.com/ContactUs.aspx. There is quite a bit of information required to send the form, including name, address, zip code and phone number. If a customer is just contacting Oster with a question about a blender we’re not sure why the company needs that much information.
In order to expedite your call and avoid the automated system, customers need to press 0. The call will then connect with the customer support team after a short wait of approximately 3 minutes. When the customer care agent answered the call, we asked if the company had an authorized service center for products out of warranty.
The agent answered yes and provided the following link http://www.oster.com/ServiceCenters.aspx to service centers in all 50 states. The customer service department could have easily provided and answer and ended the call, but they went above and beyond what we expected. Did the agent exceed your expectation? Let us know in the comment section.