Contacting Orvis.com Customer Service Center
Orvis.com is the online retail website for the outdoor adventure, clothing and home accessories company. The company has been in business since 1856. Over the years the popularity of the brand and exceptional quality has helped the company grow to more than $300 million in sales. Orvis and Orvis.com offers a 100% satisfaction guarantee on all purchases.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The Orvis.com customer service department is open 24 hours a day to help customers with order issues, ordering by phone and other customer service matters. The company also offer dedicated phone numbers for hunting, fishing, pets, fly fishing and travel.
- Customer Service: 1-888-235-9763
- Fishing and Hunting: 1-800-778-4778
- Pets: 1-866-531-6188
- Wingshooting and Fly Fishing School: 1-800-235-9763
- Travel: 1-800-547-43232
- TTY: 1-800-828-1200
- Fax: 1-540-343-7053
- International Calls: 1-540-345-4606
- International Faxes: 1-540-343-7053
Orvis.com offers customers a dedicated customer service address for communication with the consumer relations department. If you are inquiring about an order or you need to speak with someone about a financial issue or charge, you need to contact Orvis.com customer service by phone rather than using the mailing address.
Orvis.com Attn: Customer Service 1711 Blue Hills Dr. Roanoke, VA 24012
The official website for Orvis.com customer service is http://www.orvis.com/. This is also the website for the online retail marketplace. If you have an Orvis catalog you can order from the catalog directly on the website. Orvis also operates bricks and mortar stores. Find a store near you using the store locator at http://www.orvis.com/intro.aspx?dir_id=41775&subject=1648.
Orvis.com customer service is available on a multitude of social media pages. The company offers dedicated pages for fly fishing, hunting, dogs and clothing.
- Fly Fishing: https://www.facebook.com/orvisflyfishing
- Hunting: https://www.facebook.com/OrvisHunting
- Dogs: https://www.facebook.com/OrvisDogs
- Women: https://www.facebook.com/OrvisWomen
- Fly Fishing: https://twitter.com/OrvisFlyFishing
- Hunting: https://twitter.com/OrvisFlyFishing
- Dogs: https://twitter.com/OrvisDogs
- Men: https://twitter.com/OrvisMens
- Women: https://twitter.com/OrvisWomens
Customer Service Email
You can email Orvis.com customer service using the contact form or the direct email address for customer service.
- Contact Form: http://www.orvis.com/intro.aspx?newwindow=1&subject=1308
- Contact Email: email@example.com
The Orvis.com customer service line is controlled by an automated system. We were greeted with a welcome message asking us to provide feedback via a callback a few minutes after our call. Our call was then transferred to the hold line for a customer service representative. Angela picked up the call within a few seconds. She worked with us to find several pieces of clothing for an upcoming camping trip without asking if we would like to place an order. She was well-spoken and educated on Orvis merchandise.