Contacting Orbitz Customer Service Center
Orbitz is a website that connects users with the lowest travel costs any and all travel expenses. You can book a flight, car, hotel or complete vacation package through Orbitz. Orbitz does not sell or support the services they provide directly. They work as the middle man connecting the buyer with the seller – a search engine for travel deals of sorts.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Orbitz is not a company that hides contact information, so customers should have no trouble reaching a customer service agent during normal business hours, but the complete list of contact information is not accessible from the official website. We searched for the contact information, which we found at http://www.orbitz.com/App/ContactUs, but we were unable to navigate to this page from the main page.
- Customer Service (24 hours): 1-888-656-4546
The corporate mailing address is:
Orbitz500 W. Madison St. Ste. 1000Chicago, IL 60661
The mailing address to exchange paper tickets is:
Orbitz Ticketing Department1961 Premier DriveSte. 320Mankato, MN 56001
When customers want to reserve travel, access their Orbitz account to contact customer support via email they log in at the official website at http://www.orbitz.com. We were surprised to find most of the contact information on the About Us page as opposed to the Contact Us page.
Customer Service Email
We found a link to Send an Email, but the link only took us to the support page. Instead, here is the email for the Consumer Travel Expert at Orbitz.com.
Jeanenne Tornatore: Jeanenne.Tornatore@orbitz.com
We could not find an email form, but we did find a link to a Travel Consultant willing to chat with customers and promotions and travel on Orbitz.
We could not find the hours of operation for the Orbitz customer service department so we gave them a call to find out. The automated system asked us if we were calling about a new reservation or an existing reservation. The voice for the system is whiny and uncomfortable to listen to and it kept repeating the same question over and over again. We attempted to press 0 several times to get an agent, but it did not work. We eventually had to enter a phone number – twice – before reaching an agent. We asked the agent, after more than three minutes muddling through the automated system for the hours of operation and she happily told us they were open 24 hours a day.