Contacting Oakley.com Customer Service Center
Oakley.com is the online store of one of the leading manufacturers of performance eyewear and apparel in the industry. The company was founded on the principles of providing world-class athletes with exceptional products. Do you own a product and need to reach out to the customer service department? Reach out to the customer service department by phone, email, traditional mail or through social media.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The customer service department is open for business Monday through Friday 6am to 6pm, PST. The in-store hours are Monday through Friday 7am to 6pm and Saturday 9am to 4pm, PST.
- Customer Service: 1-800-403-7449
- Sales/Support: 1-855-878-1084
- Gift Card Balance: 1-888-568-1694
- Fax: 1-949-699-3500
Oakley Headquarters 1 Icon Foothill Ranch, CA 92610
Additional worldwide offices are available here: http://www.oakley.com/customer-care/worldwide-offices
Customers visiting Oakley.com have the ability to purchase sunglasses, apparel, bags, accessories, custom packs, footwear and goggles. The website http://www.oakley.com/ also features information relating to the innovative technology used in making the product as well as specialty and discontinued items. Considering the brand sponsors several global sporting events, the website features information pertaining to events. Additional information is available in the Community Events page or by reading the Oakley.com FAQs.
Are you connected to companies through social media? If so, you have the opportunity to reach out to the customer service department through social media. The customer service department attempts to reply to customer service concerns the same business day. On average, the customer service department responds within four (4) hours.
- Facebook: https://www.facebook.com/Oakley
- Twitter: https://twitter.com/oakley
- YouTube: http://www.youtube.com/user/oakley
- LinkedIn: http://www.linkedin.com/company/oakley
Customer Service Email
We used the customer service email address to send a message to the customer service department asking about the warranty information as well as the return policy. After sending the message, you will receive a response from the customer service team within 24 hours. The message states the customer care team will reply to your concerns within two (2) business days.
When you contact the customer service department, you will encounter an automated response system. In order to ask general questions and concerns, you will need to press one (1) and then two (2). After the agent answered the call, we asked several questions about the availability of products. The agent gave us the answer we were looking for and ended the call. The overall experience was better than expected. Our experience was better than expected. We want to hear about your experience. Were you satisfied with the level of service? Take a few moments to share your thoughts with us in the comment section.