Contacting Newsweek Direct Customer Service Center
Contacting Newsweek Customer Service Center
Newsweek is an American publication published weekly. The magazine was founded in 1933 and was one of the leading sources of news and information. At the end of 2012, Newsweek was no longer available in print format and published news solely online. In the event you need to connect with the customer service department to discuss your subscription or just need to reach out to the a live agent, you can do so by email, traditional mail, by phone or through social media.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
- Customer Service: 1-800-631-1040
- Corporate Headquarters: 1-646-867-7100
Customers can reach out to the customer service department by mailing correspondence her:
IBT GroupNewsweek7 Hanover Square, 5th FloorNew York, NY 10004
Customers visiting the official Newsweek website http://www.thedailybeast.com/newsweek/2013/08/16/issue.html are redirected to The Daily Beast. Select the tab at the top of the website and you have access to national and global news and information. As you scroll through the website, news is divided into date of publication. You will need to look closely at the contact information on the contact page. There is information for Newsweek and The Daily Beast.
There is a wealth of information available on the social media pages. We noticed several conversations available, in which customers received responses to their concerns in less than 24 hours. If you use Twitter, the average response time was less than 30 minutes.
- Facebook: https://www.facebook.com/Newsweek
- Twitter: https://twitter.com/Newsweek
- YouTube: http://www.youtube.com/user/NewsweekVideo
Customer Service Email
There is several customer service email addresses listed on the website. The message sent centered on the hours of operation, considering this information was not available on the website. After sending along our concerns, we received an automated response stating the customer service department would attempt to reply in the following 48 hours.
- Customer Service: DigitalNewsweek@emailcustomerservice.com
- Corporate Headquarters: email@example.com
- Letters to the Editor: firstname.lastname@example.org
- Technical Support: email@example.com
- Subscriptions: www.nwsub.com
Just based upon the response time, the overall experience was exceptional. When we called the customer service hotline, we reached a live agent in less than 30 seconds. After the agent answered the call, we discussed subscriptions, especially canceling a subscription. The customer service agent explained the process of canceling a subscription and ended the call. Our call to the customer service department went well; tell us about your experience contacting the customer service department. Share your experience with us in the comment section.