Contacting Netflix Customer Service Center
Netflix is a streaming and home delivery move service that customers can use with a home computer, Playstation 3, Wii console, Xbox 360, Mac computer, iPad, Apple TV and many smartphone devices. Service is available on a monthly basis, with customers being required to pay for streaming and home delivery services on separate bills. Netflix is constantly trying to pull in new customers, so contact information including phone,
Click here to leave a comment about your customer service experience.Contact Info:
Phone Contact Numbers
There is one phone number listed on the customer service page. That Netflix customer service phone number is available 24 hours a day.
- Customer Service Phone Number: 1-800-585-7265
If you access your Netflix account and click on the Call Customer Service link, you will be given an estimated wait time and a service code for express service.
- New Service Phone Number: 1-866-579-7172
The new service phone number is to be used if you do not have an account or you are interested in learning more about the Netflix service.
Mailing Address
We could not find a mailing address on the Netflix website, but we managed to learn from customer service emails that the corporate address is located in Los Gatos, CA. The mailing address is listed in tiny letters at the bottom of the email. Netflix 100 Winchester Circle Los Gatos, CA 95032
Official Website
The official Netflix website is available here: www.netflix.com. You have limited access to the website unless you have an active account. Customers can find out about the service and the required hardware that plays Netflix.
Customer Service Email
There is no customer service email address listed for Netflix. All communication via email originates from the info@netflix.com email account. We sent an email to this address and it did not bump back and undeliverable immediately. We did receive a response shortly after the email was sent. According to Netflix, emails sent to this address will not be answered if the question is a customer service or billing issue. Customers are supposed to use the HELP and MY ACCOUNT sections of the website to solve those problems. The phone number listed in the email is different from those listed on the website (1-866-716-0414).
Social Media and Netflix
Netflix is also available through social media websites like Facebook and Twitter. The official customer service Twitter account is @Netflixhelps.
Our Experience
Netflix customer service begins with automated options. After a wait of approximately 1 minute, we were connected to a customer service representative. The Netflix customer care specialist was an English speaking employee who gladly answered our questions regarding account setup and payment. Customers can also contact customer service at the following email: info@netflix.com.
When we received the automated response, the email directed all questions to the customer service hotline. We found that the email sent from Netflix is an automated response with little to no thought behind the response. Contacting customer service using traditional methods is easy, but contacting customer service though email is nearly impossible.
Did you get the run around or did you speak to a customer service representative immediately?
(325 votes, average: 2.02 out of 5)
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I’m not getting DVDs by mail
I. Think Netflix is the best thing that has ever com a long. And the roku we love it. We love watching old movies and playing on Facebook. It is great. Thank u Netflix
QI can’t order DVD’s for my que … That are on the mail DVD folder.,that you send me in the mail…nor can I order newer DVD’s to put in my que.I can only order from what’s listed on your site.
My name is Gloria Christ I have this next week some time now. I cannot most of the time look at movies on when I had it taken off of my service your company made it so I could not use my computer to stream movies at all I was forced to reinstate your company. I. Although I pay every month. I’m allowed no more than two movies to watch and most of the time no movies at all. I am going to file a consumer’s complaint also, I’m going to contact Better Business Bureau. It is 11:59-and I have the
Dear Netflix:
My wife and I wanted to watch Ricochet with Denzel Washington. I saw that it was rated “R” so I checked the description for why it was “R” because we do not watch movies with nudity. The following is what your website stated:
Ratings
R
Strong violence and sensuality, and for language and drug content
No where in this does it say there is Nudity. We shocked at the tail end of the movie when the actors move through what seems to be a strip club where there were clearly nude women for several seconds. Please update your Ratings.
Sensuality dumb ass! people are stupid !
The great thing about America is that we are all free to determine our own moral and religious beliefs. I no more fault the couple who complained about nudity in a movie than I would you for being encouraged about it. But, considering the level of moral decay our society has undergone over the past 50 plus years I do admire anyone who has established for themselves a set of moral principles by which they are not willing to compromise. However, I do fault anyone who feels compelled to complain about someone because of their strong moral principles. Out of everything wrong in the world today, it just seems a little stupid that someone would feel it necessary to complain about someone who prefers not to see nudity in motion pictures.
If Netflix does not stop listing gay and lesbian moves in the ‘regular’ listing areas, I am gone!
Are you joking? You want movies to be segregated between hetero- and homosexual? That seems rather … bigoted.
I wonder if he also wants black, Asian, and other non-white and non American movies removed from the “regular” listing?
Marbar, don’t use stupid exaggerations. Homosexuals and the like are a small minority whose numbers are grossly over represented.
If you do not wish to see nakedness or a particular form of politics, or violence, or whatever…. Then do not watch it, do not order it, and do not look at a movie that has anything you don’t like. Change the channel. You have a built-in censorship control…. It is called ‘The On/Off’ button. USE IT! B U T!!!!
Do not try to censor all the rest of us out here. Stick to yourself!
I have never quite understood this about people. Violence? No problem. Drugs? No problem. Language? No Problem. Boobs? Ew! NO! Seriously there is hardcore drugs being used, use of the F-Bomb and there is a fair amount of blood/gore but once the human body comes out that is when there is a problem! Sounds like one if not both of you are insecure about your own bodies.
I can figure that one out either and gonna try!!!
Why is it any of your buisness what they want to see and what they DON’T want to see?
So your wife is a man and seeing blobs makes you sick or what
It’s called sexism. Pure and simple. Women’s bodies are sinful and other weird beliefs. It’s called nature, people. You’ve gotta learn to deal. We’re ALL naked under our clothes. Seriously..get used to it.
GTFOH…LMAO
Anyone paying for a service is entitled to complain. But instead of relying solely on Netflix for info you obviously consider important, instead simply type in the name of the movie in the search bar on IMDB.com, scroll down to the Parents Guide link and click. There you’ll find a detailed breakdown of the various rating categories. Just out of curiosity I did this for Ricochet and here’s what it listed under “Sex & Nudity”:
Rated R for strong graphic violence throughout, rape scene, brief nudity, language and drug use.
A woman goes fully nude and thrusts up and down on top of a man. We see her breasts and butt.
Some topless women are seen in a club.
Denzel’s penis is VERY briefly seen during one scene.
(Hmm, no complaint about that little — um, big? — detail???)
Hope this helps. Netflix can’t control or change what constitutes an R rating anyway; since 1969 that’s been the job of the MPAA to determine before the movie’s first-run release date.
Finally, I can’t end without mentioning what REALLY compelled me to respond: your comment that the nude women appeared at the TAIL END of the movie. If that was a Freudian slip, it was not only revealing but hilarious, too!!
hi their is three shows that are already showing an tv but yet they are not on netflix they are ( teenwolf,the vampire diryes, merlin
Stupid
Netflix sent me the movie Contraband and it has so many scratches that we couldn’t play the rest.
Happens to me constantly. They’re discs are trash.
It has happened to me too, 3 times. But I doubt it has happened “constantly” to anyone. Netflix has problems and challenges, as would any company trying to accomplish what they are doing. I imagine you enjoy the service as much as I, so let’s not trash them unnecessarily. and by the way, “their disks”, not “they’re disks.” They’re is short for “they are.” I only bring it up because I have to teach our children this.
I wasn’t done watching Kevin spencer the just took it off streaming I am very dissatisfied they need to pitot back on the streaming
Agreed!!!!!!! Put it back!
Kevin spencer!
I sent your CEO a fax letter about the deceptive trade practices and fraud I experienced through your website.
I’m preparing to file a deceptive trade practices complaint with the FTC because after 3 different phone calls-this all is a joke to you all, I guess.
how do you change your netflix password?.
can someone help plz
You need to put bleach or naruto SHIPPUDEN back on netflix
The customer service was disgraceful. The lady who answered my call needed me to spell out my email address with examples, and sent me an email with no help in it. I already know how to connect my 3DS to Netflix. What I needed was troubleshooting help, which she failed to provide. I am still unable to connect it for some reason, and I have been given no help in these regards. Thank you netflix. Thanks.
I have discontinued all use of NETFLIX . I resent your stupid, intrusive pop-down ads………and I resent NETFLIX for shoving them in my face. I used to subscribe to NETFLIX. Your offensive pop downs ads have changed that forever.
I am not using my name or an email account I created just to send you this message. Don’t bother responding. I have opted out of pop downs and other Internet intrusions, and more importantly to you: I HAVE OPTED OUT OF EVER USING NETFLIX AGAIN BECAUSE OF YOUR PUSHY, BOTHERSOME, COMPUTER-ABUSING POPDOWNS. Piss in your corporate face!
what with doing away with Stargate SG1 season 2and on and others, please put them back. Is this normal? to just drop a show. I came here to see the whole run of the show
Wish netfli would add more shows and fix some of the lags and errors
I’m not happy with there service always disconnecting and having me download constantly tired of doing it day in and day out don’t know how much longer I’m going to keep there service super frustrated!!!!!
Hey! What’s going on? I contacted you to cancel my Netflix service and to stop the automated debit withdrawals from my bank. I was told it would stop before my next billing date. That time has just passed and you debited my account again. STOP! And, you owe me for the $7.99 which has just been withdrawn again. The money must be returned within 10 days, or I shall pursue this. It is not a good time in your industry to allow a story with this subject matter to be made public. 10 days.
I have had this same problem. For 13 months, Netflix has been withdrawing $7.99 w/o my approval, even after my account was cancelled. I wasn’t getting notification because they had my old email address. I’m in the process now of getting my bank account right.
I cannot get access to Netflix on my Roku. I get a message saying Netflix has experienced an internal error. Try again later. This has been going on for THREE days. Whats up?
I had the same problem here is the solution.
go to Roku apps and remove netfix, once that occurs pull the plug on the roku unit for 30 seconds, then go to apps again and install netflex, you will have to install email address and password, then try to connect to Netflex.
Just be sure to plull the plug after you remove the app, if this is not performed it will not work.
Hope this helps
Same stupid error message telling me to try again later. Try extracting money out of my empty bank account for next months service fees. Never had this problem, ever, now all of a sudden all night long. Wth?
I don’t understand why the twilight series & Harry Potter series are not on Netflix yet .
netflix is a waste of money. it is only good for sitting around waiting for a show to load. seriously, waiting 30 minutes to watch a twenty minute show is out of hand. i wish i had not switched over. cable may have been a waste when you dont veiw it often, but at least i could actually watch something besides a black screen with 97% on it when i got the chance. netflix is a joke, and after this month ends im not wasting anymore time and money on this worthless “service”. it might cost more, but id rather just go buy whole seasons of shows than deal with this. if anyone is considering netflix, dont bother. it is a terrible idea; complete waste of money and time. you would think that a company with such a reputation would actually try to keep their customers, but i guess not.
I SEE THE SAME MOVIES , PUT NEW MOVIES LIKE DEVIL, MORE SPANISH MOVIES NEW HORROR MOVIE SUSPENDS DRAMA COMEDY WHEN I GO TO WALMART I SEE SO MANY MOVIE IN 5 DOLARS THAT NETFLIX DOES HAVE IT YET WHY?? I LOVE NETFLIX BUT WE NEED NEW MOVIE WHEN NETFLIX PUT NEW MOVIES YOU CAN SEE THAT MOVIE FOR WEEKS OR Months WERE IS GRIMM , PERSONAL INTEREST DO SOMETHING ASAP !!!!
I SEE THE SAME MOVIES EXAMPLE, PUT NEW MOVIES LIKE DEVIL, MORE SPANISH MOVIES NEW HORROR MOVIE SUSPENDS DRAMA COMEDY ECT WHEN I GO TO WALMART I SEE SO MANY MOVIE IN 5 DOLARS THAT NETFLIX DOES HAVE IT YET WHY?? I LOVE NETFLIX BUT WE NEED NEW MOVIE WHEN NETFLIX PUT NEW MOVIES YOU CAN SEE THAT MOVIE FOR WEEKS OR Months WERE IS GRIMM , PERSONAL INTEREST DO SOMETHING ASAP !!!!
Warning to all users at Netflix!!! If you ever decide to cancel your account make sure you inform your bank that you no longer wish the payments to continue to be taken from you as Netflix will still continue to take money from your account despite telling them to close the account. Also if you bank with lloyds TSB make sure your payments have deffinatly been canceled as they have a habit of not following through on your actions. Netflix will rob you of your money and I will never use this service again as they don’t care about you but only your money!!!!
I got a free trial coupon in the mail. SO I went to their site, they asked for my promotion coupon number, name and eamil, then they demand a credit card number or pay pal (not available where I live)
This sounds really suspect.. they get my credit card number and keep adding charges is my suspicion..
needless to say i think their wonderful coupon offer is a scam.
They really are I signed up I understand why they asked for credit/debit but to charge you when your on free trial? Thats what they did yo me a few mins ago. I called customer service and said it was a test to see if the card will actually go through but after this trial im sure to cancel everything.
I am a huge fan of Greys Anantomy and Private Practice so I THINK ITS AWESOME you can watch all the old and new episodes but usually when the new season is on they put last years on Netflix and they havent done that with Private Practice so please if you canpl3ase do so…thsnk you
Also love all the movie selections and the netflix for kids. My children are so excited to see all the kid selections so thanks again…..
I AM SO SICK OF GOING ONLINE TO WATCH SOMETHING ON NETFLIX AND I CANT SEEM TO FREAKING FIND IT….IM STARTING TO THINK IT A P.O.S AND IM ABOUT DONE WITH IT, I CAN NEVER FIND ANYTHING I WANT TO WATCH AND THEN ON TOP OF THAT YA’LL TAKE FOREVER TO POST NEW THINGS LIKE WTF IS UP WITH THAT
VERY MAD AND UNHAPPY.
Dear Netflix just so you know we’re paying you a monthly fee for a crappy selection. 98% we have seen and 2% we would rather not watch. Why don’t you update more frequently?? Older movies and tv shows I would think would b available for streaming.. Your search option is nice but every time we search we see ” no results found” very annoying. Also in the past during the month of October you have offered several horror catagories.. Not this year imagine that another let down. I mean this with the utmost.. U guys SUCK and if u can’t prove me and everyone else that’s complained about the horrible service then were canceling!
Yes I feel the exact same way
You have drastically reduced what’s available.
Really NFlx, don’t make something appealing, grab the money, and drop the ball! Follow through and make it what it seemed, a good cheap site for entertainment. Your getting greedy and Lazy! Pick up the CUSTOMER SERVICE LEVEL!!?
Ok, ps3 had error code, and try again later, unable to play now. Called customer service, he said uninstall or delete on the ps3. I did, reinstalled it. Works great! He suggest to do the same on my phone, EVO 4g, I did,??? Won’t let me log in?? Wth is going on? If I don’t have the option of logging in on my phone and ps3 anymore since the so called UPGRADE, OR UPDATED VERSION, Than bye bye Netflix. Updates are for their benefit I guess maybe trying to control multiple device log ons and users??? Screw it, customer service better fix this one or I will discontinue.
Dear Netflix,
Please post more Korean dramas and movies. Thanks so much! MP
I WOULD LIKE TO BE MADE AWARE OF THE SETTING THAT WILL ALLOW ME TO BLOCK R, NC-17, AND UNRATED SHOWS SO THAT I CAN LET THE KIDS BE INDEPENDENT WHILE ALSO ALLOWING ME TO CHANGE THEM IN REAL TIME W/O GOING TO WEBSITE FOR WHEN IT’S ADULT TIME. I ALSO WOULD LIKE TO BE ABLE TO DELETE PREVIOUSLY VIEWED SHOWS FOR WHEN THEY GO BANANAS AND START 100 THINGS THAT THEY DON’T LET RUN. I DON’T WANT TO HAVE WHAT WAS VIEWED IN MY SITE FOREVER.
I really dislike Netflix .. I think that you guys should have house party 1 2 and 3 .. Making the band ( all of the seasons) flavor of love … Water boy .. Drumline .. Cousin skeeter and there’s plenty of more things that I can’t think of right now but you guys really need to update netlflix better then u update it now .. I’m paying monthly for this and I barely LIke to watch this I just might cancel my subscription
Seriously, we had a big problem with loading episodes with shows. We would watch it all day fine and then go out and come back home and we would start the show again and it would go back to the first episode of the first season and when we would skip to the episode where we left off it would stop loading at 97% for 20-30 mins and sometimes if it would pick up where we left off automatically it would still stop at 97%. We never had this problem with any of the movies, movies would play right away with no problem. I just got off the phone with a netflix customer service rep and she was very nice but no help! I ended fixing the problem on my own by going to the xbox website and their solution was to delete the app completely and then reinstall it. I did that with no issues at all and when i went into netflix it started on the first episode of the first season but this time when I skipped to the episode I left off it played right away!! Took seconds to load! So if you are watching netflix on an xbox and it’s doing the same thing try deleting the app and reinstalling it. I don’t have any complaints about the customer service I experience, she was very nice and trying to help but she wasn’t very helful.
I,am ready for newer moives . You might put 1 or 2 on ever 2 mo. Iam about to drop you guys becouse of this . I know 7.99 is not much . But i have been with you guys forever .
I have a Netflix account but have been unable to access online for 2 days , I do not really want to cancel my account but if I do not hear back I will have to
I NEED DEAD LEAVES!!!!!!!!!!!!!!!!!!
I owuld really like to watch the movie dead leaves, (デッド リーブス Deddo Rībusu?) is a 2004 Japanese animated science fiction film produced by animation studio Production I.G. It was distributed in Japan by Shochiku, in North America, Canada and the U.K. by Manga Entertainment, and in Australia and New Zealand by Madman Entertainment. It is directed by Hiroyuki Imaishi. It is notable for its fast pace and energetic visual style. I would really like to see the movie added to the instant streaming list.
There’s no frickin’ search box to determine whether they’ve got what I’m interested in until you sign up. The attitude from customre service is “yeah, so what?” I can understand why Netflix is tanking, they suck.
my name is zahir see my account number is 350411.
I take the service in October if I liked seeing the promise of a free month when I gave my card nuero you made a charge of 8 dlls when it should be free, call the phone number by customer service and I promised I would not do charges the next month if not till November December which you made a charge to which I told my bank that month Refuse that was gonna be free to speak to customer service and were told it sorted it but it did not trataro of collect one more time why this day Sunday November 4, 2012 I had canceled their service by fraud is not just to promise something and do not comply, it is not fair that you play with people so I’m only one person the thousands who have and will not import anything but I will do everything in my community of Latino and Arabic for the person having q cancel their services and those who want to take to tell them not to, makes bad advertising her frauds that make just file a complaint with the BBB for fraud and serious mind I’m thinking a civil suit for fraudulent company
I have had a number of series–Hatfields and McCoys, Boardwalk, Boss, Homeland–at the top of my queue for three months–all stuck at very long wait or long wait. I called customer service today and was told curtly–its supply and demand. The agent, named Kyle, was rude and laughed at my complaints. That’s it for me and Netflix. I will write a letter of complaint, but I have done that before–all to no avail.
I was wondering if you all offer any scholarships, internships, or financial assistance for college students? If so, I can be reached at tsddukes@yahoo.com or directly at 314 255 7699. Thank you for reading this email and have a wonderful day.
Regards,
TaSheria
I am hearing impaired I like da movie but I don’t know how to do close caption can u email what to do please I have try n need of assistance thank you
I am sick and tired of your ads (showing movie choices). It interrupts my regular computer reading.
If you don’t stop this annoyance, I will go further to have it erased!
netflix sucks, they never notified us that netflix is not avail in Korea, when I called to get a refund, they would not do it…poor customer service..
To whom it may concern.
I deleted my netflix account months ago, and i am still being charged on my credit card. I cant access any sites to reaffirm my cancellation. This whole operation has been a scam.
I demand your immediate attention with compensation for this. If you do not stop charging me immediately i will take action.
Regards
Patrick cooney
I’m having the exact same problem. I’ve been charged for the last eight months and they won’t give me any of my money back. No idea if I’ve even cancelled properly yet! Disgusting customer service and no complaints department. Convenient.
Im not happy! I am thinking of leaving.
The movies always stop and the selection is not good. I would love to see a series called “Smallville” Please add that. I am sure alot of people will love that
Double Billing with no refund is THEFT. Netflix wants to blame my credit card company for allowing the charges to go through, but feels no responsibility for charging 2 different credit cards, 2 different fees, on 2 different days of the month for the same account.
Shame on you!
They have double charged me too after only a month of having Netflix I take it I won’t be getting my money back then
I don’t have a lot of cell phone minutes left and want to ask a simple question by email to Netflix. I forgot password but the new password is not arriving in my email inbox. What’s going on? I don’t want to spend all night trying to figure out cookies, popups, etc.
I would like for Netflix to put Spectacular Spider man and The Boondocks BACK on INSTANT STREAMINg PLEASE
Call me cuz I want to make arraged for my bill for this month
netflix can you plesase put a christmas story the 80,s one on instant,:)because i haven,t watch it in a long time come on plesase put it on instant this year and that,s all im saying,
Netflix is just not thoroughly checking the discs they are sending out. I returned the Nazi Officer’s Wife virtually UNVIEWED…due to it being severely damaged. I am hoping your customer service relays this message to the person in charge of product quality. I spoke with someone in customer service who could not direct me to the area designated for online reporting of the damage. Attitude from your staff is NOT customer friendly interaction. It is bad enough we are frustrated about whatever situation we are trying to report, and correct, without having to deal with someone who clearly does not want to be doing their job.
1. Complaints posted to this page will not reach Netflix. This isn’t Netflix, this is ContactCustomerServiceNow.com, who gives you the Netflix phone number (which is easy to find on their website anyway).
2. 99% of all of your streaming problems are because of insufficient bandwidth. Kick everyone else off of your connection, restart your modem and router, and check your service agreement with your ISP to remind yourself that speeds are not guaranteed (up to 60 mbps means you could get 1 kbps, 60 mbps, or anywhere inbetween), and they will limit your bandwidth as they see fit. Don’t blame Netflix, they have no control over your connection.
3. If your favorite show / movie isn’t on Netflix, it’s because the company that owns the rights to the show doesn’t want it on there. Again, don’t blame Netflix, they are legally bound by copyright laws and contracts with the content providers. Trust me, they want as many movies and shows as they can get, they aren’t doing it to spite you.
4. The world is not out to get you.
I have been using netflix for a month now, and im pretty sure a lot of people have been complaining about not being able to delete your instant watching activity. I called them twice and asked to delete it, and they said sure. Both times, they did not delete it. Whats the point of not letting the people delete their history. My friends came over and turned on stupid movies to embarrass me, and I cant even watch it now with my family now cause of that. If not changed, Im canceling my account.
i usingthe sony google blu ray dis player i was streaming and have a good time now it wont play the movie cause loading up issues i can play movie on my smart phone and desk top too, it just not cooperating with google chrome or what ever its the holiday time and i cant enjoy because of these issued and i hate to write
I really think U should add house of Anubis season 2 me and my other like 56 friends have been requesting for a few months now!,,
Dear NETFLIX,
You are becoming a large LIBRARY !!!! Wonderful !!!
I really THANK YOU, THANK YOU, THANK YOU for expanding media another step – that is setting up LIBRARIES OF PROGRAMS and making it available to everyone.
This is really great !!!!! both computer site and to get it on the TV screen is so wonderful !!!!! I have been trying to watch MOVIES and TV SHOWS from the beginning to end on the large screen, just heard one better in stereo.
Because of care of family, time delay, visits, more, and now aging and handicap, I have missed a lot of programs. I have watched programs on the TV and theaters. Lately, I have missed the beginning of most of the shows and movies because of SEARCH, then cannot find a replay. (TV listings in newspapers and magazines are so large they cannot put everything on and one cannot plan ahead.)
Trying to watch programs in a corner of the computer screen from the website, while working on other things on the computer, has been a substitute (but not very good-to watch full screen on the computer -I fall asleep – and miss the program again). Tapes and discs have been better with VCR, DVD, and some on-demand have been better, however a little expensive….
NOW with the TV screen and the computer screen, I can watch programs, movies, documentaries IN LARGE from beginning to end while working on material on the computer !!!
Many people living in hospital, retirement homes can catch up on programs missed !! They don’t have to sit around play dominoes and cards all the time, but can continue on gaining an education.
I really THANK YOU, THANK YOU, THANK YOU for expanding media another step – that is setting up LIBRARIES OF PROGRAMS and making it available to everyone.
Why is the twilight saga not listed on Netflix on my Wii console ?! It makes me really mad.
Please add the following movies to Netflix: Dear John and The Notebook. I would greatly appreciate it.
lilyhammer is a fantastic show. Fabulous writing and acting. Please give us more episides. It is tongue-in-cheek brilliant!!!
I was searching Netflix for Downton Abbey, it appears that it is available but when you go into the site, it is not available, is this not misrepresentation, is it available or not.
can you add knew release movie please
my husband searched for the new amazing spiderman movie for the last month. When will it be on netflix
can you have the filipino movie back on neflix
I enterd a wrong email address to sign in and I got it. I have my bank card details as well. How to change my email address in my account? Please help me.
*i gave my bank details as well.
Netflix just sucks….every time I want to watch anything it goes for about 3 min. Then loading but never ever ever comes back on. Should b a law about having a company take payment for servixes they totaly suck ass at.
Netflix problems:
– no email contact with customers.
– should have way to post a film I liked to my social network. don’t know why Netflix hasn’t made this possible, as it would definitely draw more customers to the films.
– shouldn’t have discontinued feature they had back at the start, where you and friends could see each other’s suggested films list
– no email contact with customers. yes, worth saying more than once.
– more of the films need to be streamable than are right now.
– more British and Scandinavian tv series. It is so far superior to the stuff in this country, which I cannot watch anymore, since finding how inferior and stupid it is by comparison.
– better search function – too limited and literal.
Please advise me when homeland season 2 will be available to rent.
Thank you.
Just viewed THE PILLARS OF THE EARTH Disc 3 It has 2 flawed areas that interupt/lock up viewing. Do not send a replacement. About 1 out of 3 NetLlix discs we receive seem to have scratches, errors. Do you people inspect DVD’s when they come in or do you sight onscene rotate?
GOSTARIA DE SABER SE TEM OPÇÃO DE PAGAMENTO VIA BOLETO BANCÁRIO.
i didnt sing up for netflix tho i was charged for it. please cancel it for me ams return the $8.00 to my account. thank you so much. Dianne G. Seawell
We Are Deaf, We want to know Does Video Tape do provide Closed Captioned ? Please Reply ASAP if you can to email us is edlisasim1999@aol.com
Thank you,
Lisa/Ed Simoni
Wy don’t you have newer movies
Do you think that you could look into getting season 3 of pretty little liars posted on netflix? Because I am so far behind and I cant find any other way to catch up without paying more than I already have to for Netflix. Thank you.
I Like netflix do only thing is theres a glitch mostly every time I watch a video.
How do I go by collecting my viewer prize. I have a viewer number..
I just wanted to say that I love Netflix in general and wish you a long and happy life. I also wanted to let you know that I am definitely not one of the subscribers who will watch your new show. If I had to watch it, I would cancel my subscription. I’m not of fan of Kevin Spacey, nor am I a fan of the first Netflix series being one of an adult nature. I seriously hope this isn’t the trend.
I THINK YOUR DOING A GREAT JOB IM LOVING NETFLIX I RECOMOND IT TO EVERYONE. ITS GREAT THE WAY YOU HAVE FULL BOX SETS OF GREAT DRAMAS LOVE IT. TRYAND GET THE FILM FRAILTY ON THERE THOW LOVE THAT FILM CHEERS ALEX
For the life of me I can not understand how a company that does not exist and who`s only product is none existent, can make money. You have no movie`s and most tech smart people I know agree that streaming on to a TV is impossible. I must say that your attempt to make money without actually having anything to offer is interesting. I have a few idea`s for future business ventures. Please get your advertising out of my face.
Love House of Cards!!! THANK YOU Netflix for providing original smart drama.
Hello Netflix
I would just like to thank you guys for being awesome. I used you guys in Iraq when I was over seas and you guys are way better than the competition. Hulu has nothing on you guys. I actually canceled my Hulu account because of you guys. Just wanted to send you guys a thank you.
Sincerely a satisfied customer Sam
Your original program of ‘House of Cards’ is fantastic! I would love to see this and other Netflix programs availible for your customers.
i would like to set up an account
I called customer service to complain about blueray DVDs not containing extra features. Apparently, I’m a little slow, the studios have been leaving these out of discs shipped for rental. This is the only reason I get blue ray discs. We have a huge TV and we’re satisfied with picture quality on either disc. Okay, I get it. The studios want you to buy the discs. However, the customer service rep I spoke with is on my list of “rudest, most condescending, sarcastic” people I’ve ever spoken to on the phone. I’m considering dumping my service after two years. She did not understand at all why I didn’t see the reason for paying extra for blueray discs to watch special features when the discs do not contain special features. Is it me? Should’nt they be alerting customers to the fact that the blue ray DVDs do not contain extra features? If she wants to keep me as a customer shouldn’t she have handled this differently? Where do they get these sales people? I guess they don’t need to treat customers well and do not need my business.
Many of your current subscribers who enjy quality movies with talented actors and scripts with good storyline that keep them coming back are beginning to put the word out that Netfex SUCKS You keep your customers with word of mouth. Your new content consists almost entirely of supernatural vampires gore action and mindless cartoons. I have consistantly searched for actors work only to find that you carry movies they have bombed in. If I ask for a good movie I have heard about it seems to be on Amazon or one of the other competing vendors I REALLY ENJOYED the recet House of Cards with Kevin Spacey and his Casino Jack as well as Mad Men but you are not providing more good documentaries,stories that have good content ane keep viewers coming back TIRED of SIFTING throught the trash aimed at children and teens. There is a HUGE AUDIENCE of AUDULTS out there HUNGRY FOR QUALITY CONTENT TUNING YOU OUT that a small investment in quality films could bring you.
need to update some seasons are years behind
I called to cancel but didn’th have my account number. In less than 5 minutes the customer service woman had verified my account and canceled the account! Wish every business was this customer friendly. I’m cancelling because I forget to watch the movies!! But I’ve had a positive experience with Netflix for years.
Thanks.
Please i like watch korean drama and korean movie but now almost i watch all maybe neflix put new korean drama and korean movie please thanks
House of Cards is a bulls eye. Superb and wonderful in all possible ways!! PLEASE do a second season!!!! PLEEEZE. And Kevin Spacey is awesome in this, as usual.
I have had Netflix for one day now and they have charged my acoount two times. I thought this was a monthley fee.
I was wondering when are you going to put Scandal season on
I don’t want to wait until the season is completely over to watch my show. I just got tv but im 11 episodes behind on pretty little liars season 3 and I want to get caught up before Tuesday, when it airs again. but Netflix wont put season 3 on until the season is over and I don’t want to wait. why wont you put them up? or where can I watch them for free?
Ya, Free for a month of Netflix, why do you still need a credit card # on-line ahead of time upon signing up if it’s FREE? You already have an email address to let anyone know time (reminder upon company courtesy) is up so pay now. Ya, Free for month…ha
Netflix “customer service” is HORRIBLE! It is near impossible to find an email address that you can use to try to attempt to contact them!
Please do NOT get rid of Saint Misbehavin: The Wavy Gravy Movie!
Im so angry, because I cancel the subscription for netflix and I call to customer services, because they got money for my account so I call and they got me back my money so I check my account today that they took me money for my account other time!!!!
Netflix, I’m very disappointed. You change my plan and did not inform. Fromm $8.00 to $15.95. Why?
My previous plan included dvd and stream movies for only $8.00
House of cards. Great show!!!!
I wish to cancel netflix for now. Edwina Rogers
I cancel Netflix along time ago and now Netflix took money out of my account last month . I hope Netflix can understand me now. I don’t want Netflix because I can’t get it on my TV so that means I want to cancel Netflixit.Please stop taking money out of my account. I’am telling you again CANCEL MY ACCOUNT !!!!!!!! I would not sign up again if I allready new that I couldn’t get it on my TV. I called Netflix today on the phone and I was told by the person I was talking to that when you call Netflix it doesn’t mean nothing because that don’t keep track of what you say. I had my phone on speaker phone so the people in my home could hear what the girl at Netflix was saying. She was very rude.
cancel my membership asap. Thank you.
Is there a problem with the movies? There aren’t any,just TV shows is that what I am paying for?
The thing is I can watch them on my tv. Do t tell me that you ran out of new movies! That looks bad. Need to fix that. The name is Netflix not TV shows you can watch. I am not happy.
I like Netflix but please put the sandlot, sandlot 2
Can u send me a activation code cause I didn’t get one thank you speak to you shortly
Please update the clock which shows when shows were watched. It is always a day ahead. Also, the time watched would be really valuable, so parents could see when kids are viewing. I would really like to see the parental controls changed. I would like to block G rated shows, and have an option of choosing which ratings to block, rather than a blanket “PG and above” for example.
Can y’all please put new movies, atleast take the old movies out im tired of seeing the same things 🙁
I have had NETFLIX for the last month or so. I will cancal movie downloading because three times after one hour or so the pic. freezes and note pops up saying ‘reele is loading,tnis contines to the movie ends . This reloadlng/playing has a sequence of two minutes and runs to ends of film. Most disturbing.
Noticed today I’ve been double billed for exactly one year. Online chat person said she can only refund the current month. What recourse do I have? Netflix shouldn’t get away with this!
Can I please have the telephone number to Netflex, I am
at work and need to renew my service.
The internet here (Costa Rica) is slow. A movie keeps stopping then starts again after a few minutes.
Is there some way I can download a move, then watch it later?
We have had Netflix for several months and continue to have the same movies available with very, very little change. Most of the movies no one has ever heard of and are worthless. I continue to search for movies and you don’t have them. There have been tens of thousands of movies made, and a lot of them are very good. Why are they not available on Netflix? Why don’t you have more movies that are worth watching. I like westerns and WW-II movies and you have very few and in mpost cases nothing. This is why we left Dish Networ, they had a lot of nothing. We find that we have to buy DVDs in order to get what we are paying you for that you don’t have. I want some satisfaction for the money I spend.
They didn’t help me at all the guy I talked to was great nice and all but he said the problem I was haveing was cuz the new update and I was stuck with it I say boo to that but I sat there for 45 mins just to have them say sorry u gotta live with it
Please add Pokemon to Netflix. Starting from the beginning season and adding up to the last completed season and please include the pokemon movies as well. I would watch Netflix 24/7 if you would put all the pokemon stuff so far on there. Please please please consider this.
Dear Netflix, I’m a pretty happy customer but I have a few suggestions that would make me even happier. First of all: parental controls: I noticed that I can make Netflix for my kids sake only play shows rated G which is nice but I noticed that doesn’t control shows rated Y-7 (or basically rated for TV) and I really don’t want my 3 year old clicking on power rangers constantly. It would also be nice to be able to block or hide specific shows that parents don’t want kids to access at all, even if they are within the allowed rating. For example there was a really tender show that made my little girl sob and sob and sob and I thought I wish she didn’t have access to that cause we don’t need her to be so sad. Thank you for your help and I look forward to new good stuff in the future.
cant understand why theres only two episodes.of.drake and josh season 1 🙁 we wanted to watch the third ep. gutted. however netflix is amazing!!!
couldnt live without it now x
my fiance and i share the account under her name on my ps3. her name is amber langer and
we were wondering why the heck the rocky movies got taken off of streaming. and we want to know if there is a way to request them and other movies back on to streaming. kind of frustrating not to be able to watch all you want then get it taken away when you had it. we should be able to not only pick from a list but also request what to watch when we want it. make it happen please and thanks.
This is for Helen Bershadskaya, (Netflix senior software engineer ) Thank you for recommending The Princess Bride. Great movie for all !(Where in this world can you find that?)The write up and recommendation made me love Netflix even more. I’ll be watching for hopefully more recommendations from you in the future. Thanks again, Caitlin Visser
DEAR NETFLIX CAN YOU PUT SNOW WHITE AND THE HUNTSMAN ON INSTANT PLESASE,:) WHY IT,S TAKING TO LONG,:( EVEN OTHER MOVIES TO LIKE THE BEST EXOTIC MARIGOLD HOTEL, ESPION(S) WHO FRAMED ROGER RABBIT,:) OZ THE GREAT AND POWERFUL,:) PETES DRAGON,:) AND ROCKY,:) THAT,S IT OKAY SO PLESASE DO IT THIS YEAR LIKE ON APRIL, BECAUSE IT,S TAKING TO LONG, IM NOT BEING MEAN IM JUST SAYING ABOUT THE MOVIES, BYE TAKE CARE,:)
i hope so too i seen the movies even espion(s)it,s good,
I have been a loyal customer for about a year now. My services were suspended, finding out there was fraudulent action. Customer service was contacted, finding out someone else’s info was on my account and my info had disappeared. I spoke with several representatives, including a supervisor. I was informed a signature card would be sent to my email, which was never received. When I called back, my email could not be found. I was then told I has to wait 72 hours to verify my account information. I was defrauded and I am being treated like a criminal. This has been going on since February with no resolve.
Indont ever understand hy they don’t have xtra factor on fliping Netflix!!! Netflix if you red this put xtra factor on Netflix please!!!!!!
Hey there just wondering when is season 3 of walking dead coming out on netflix!!!??
I am some what new to Netflix and wanted to know why they have seasons of shows on but only up to season 4 or 5 when the season on tv is in 8 or 9??!!!?? Very disappointing when you start to love certain shows ( weeds, heartland etc)
Is checks acceptable to pay your service bill?
Netflix says they don’t throttle but they do, we have been with them for years but now it seems the service has gone down the tubes, for us like clockwork if we sent our DVD’s out on a monday then netflix would get them on tuesday, everytime for years, once in a great while they would skip a beat but it was rare, but now it’s a regular occurance, if we mail a DVD out on Monday they won’t get it for 2 to 3 days.
What has changed? We call they deny and make excuses, we never get new releases because by the time out DVD’s arrive they are on long waits so we have to go to redbox to get them, so there is no sense in sticking with netflix, they have gone to the dogs and when our subscription for the month ends we are done with them. There are other online options, netflix has become a dinosuar in the video world.
My second profile (my husband’s list) disappeared well over a year ago. If he returns a disc he gets one he once requested. But he has no way to access his list or add to it. Every time we call you say you are “working on it”. Your customer service agents sound condescending and insincere and like they just want me to get off the phone. I’m over calling because it’s pointless and a waste of my time. Can you just do what you’ve said you’ll do and correct it please?
Disappointed that Ntflex does not offer Movies vial mail anymore. Tried to renew my old account and the only option was via internet. Are there any other companies like Netflix that offer DVDs by mail?
I have been quite disappointed in netflix since they changed there whole system around to streaming because u have the same old movies and T.V. shows and are rarely ever switched out or added to which has made it very boring.
Also when streaming netflix it has a tendency to gain control over the bandwidth making anyone else sharing the same connection second in line for what ever they may be doing.
All in all the services of netflix has been slacking of late and is not worth the time and effort into using it anymore due to these two problems i have just listed.
If u want my advice try something simplerer and easier like hulu plus since they r always adding new material or swapping it out and doesnt control how much bandwidth everyone else get sharing the same connection.
I have removed the mail-in dvd portion of netlix temporarily while I travel, but still have streaming, I now cannot view my dvd mail in list, which I like toad to and remove dvd’s if I watch, and also read reviews. After I called, you said it confused some customers-please if you are not intelligent enough to know that if you ar enot paying for dvd’s, you cannot order them, then you should not be using NF period! PLEASE REINSTATE THE FACILITY TO view your dvd list, this also encourages me to re-start it quicker if a bunch of good movies are added. I am getting less and less for my money. The average person has 2.1 kids, both want to stream different shows, then the parents are unable to stream anything as you have reduced it to two. come on NF,going right downhill now, have to watch shows on Amazon Prime and Vudu now.
you queers need to stop complaining. if you dont like netflix, dont use it! SIMPLE. stop saying youre gonna call the BBB or write the CEO. You think some trailer trash high school dropout bitching about this company is gonna change a thing? NO! they make millions, people love this company. dont like it, get hulu. Losers
Netflix,
I watched six seasons of Monarch of the Glen on your video streaming program, but season seven–the final season–was not available! This is very frustrating and unfair. Please update your seasons.
Sincerely yours, Pam Thornton
I signed in in Colombia Bogota for a TRY because I do not live in Colombia but in Italy where there is no Netflixservice. But I see you are taking the monthly payment from Paypal which was NOT autorized.
I saw House of cards only once as a TRY.
Now you constantly give me notice that I cannot get into touch with you “try later” So if that goes ahead like this I am NOT going to sign in in Italy when the service starts. My mail could have ben also different but it was pished so this is my current mail
We have had Netflix for years. Until my husband and I moved to Japan because he is in the military. You lost our business too Hulu plus because we can’t get your service here. Hulu allows people to use their services on military bases overseas. You should think about doing that because I know so many people that would use Netflix here! Thanks for listening
I want to know why netflix stopped airing sponge bob and kid friendly cartoons
Overall netflix is decenf for the price but i do wish they offered as much for streaming as they do for dvds. Also i wish more subtitles were offered theres a few movies where it says theres english audio but there really isnt. I think netflix should upgrade the quality of their movies to at least Hd. And i noticed for each system netflix is organized differently like comparing ps3 to xbox the ps3 seems better cause when you do a search other titles come up that are simular. And i do wish that you could search by keywords.
I have been having streaming issues for the last week while watching Netflix movies. Please advise.
Hi, my name is Cristina. I’ve been addicted to Grey’s Anatomy for a few years now and I was wondering if you were planning on adding season 9 any time soon? In the process of waiting for season 9, I started watching The Secret Life of the American Teenager… I got addicted. And I was also wondering if you could add season 6 of that one… Please! (:
I like Netflix. Netflix is good. Netflix cost a little. I like the shows Netflix has. My favorite is the walking dead. So pleeease, I hope you add season three of the walking dead so I don’t go crazy! Please let season 3 be available. I love you..
hi i have been addictid to avatar and u guys took it off i will have myother end a complaint about u guys if u dont fix it soon
The past week and a half. I’ve gotten to get my Netflix to work. Keeps saying”can’t play title. Choose another” I DON’T WANT TO CHOOSE ANOTHER I pick my titles to watch them, not to be told to do otherwise! EVEN WHEN I DO CHOOSE ANOTHER TITLE, the same message appears. What am I paying for if my subscription time is being completely wasted. I feel cheated, FIX THIS
I HAVENTgotten my Netflix to work ^
I’m writing to complain about the condition of recent DVDs we’ve received. In the past month we’ve had two disks arrive badly cracked. While the responsibility for this could be placed with the postal service I would like to point out that we have seen an increase in the poor general condition of your disks. Skipping/jerking/digitizing is a reoccurring problem. Often a simple cleaning resolves these problems. However, at other times that isn’t sufficient due to scratched surfaces. With regard to the cracked disks, it was particularly disappointing because they arrived for the weekend.
My CC was used for frad. I called Netflix to update my card. They asked for card numbers, I had destroyed my card as instructed by the bank. They refused to take my new card because I didnt know my old card number. They said I had to log on and to change it. I didnt want to log us, I wanted to call and clean why I changed my inf. They refused to take it so I canceled. Netflix does not get customer service, we knew they when they forced us to pay for 2 services instead of one.
I recently encountered a problem with loading Netflix on my wii. I contacted customer services with my problem and encountered something very rare. Our representative was helpful, easy to talk to and above all, pleasent! Very rarely with other providers do I encounter this type of customer service/relation. I would like to thank Netflix and tell them that they have a life long customer to their service. Cable is for losers!
I am very mad mad at you guys because you took your best show ever off I know you had to take shows off but why did you take south park off that show was funny and it helped me sleep so if you guys could I would be very happy if you put it back on instep que and I will keep my netflix account but if you don’t I will switch to hulu pluse
I really enjoyed Netflix when I first opened an account, but it seems to be going very down hill fairly quickly as of now. I have some good positive feedback, as well as some negative. First of all, Hemlock Grove seems to be one of the good things Netflix has going for it. Other shows that are awesome include Sons of Anarchy, Weeds, and Lost. There are a few more as well. Here are my complaints. Shows such as South Park and Gangland: vanished out of nowhere. These are number one shows and you just let them go? Shows and movies viewers actually like get replaced by sickening gay and lesbian movies. Also foreign and Japanese based movies that even the Japanese and foreign folks could care less about. Gay and Lesbian movies shouldn’t even be an option. Yes, they are free to express themselves, but there has to be a line drawn somewhere. You guys have lost your minds? Do straight people have a movie selection? No, they don’t. Gay and Lesbian isn’t even a real genre. It is sickening to even see, especially when we have families that watch Netflix too. Here’s some real consumer advice. Put some of the shows back on, which were removed for ignorant reasons. Quit replacing good movies and shows with foreign, gay and lesbian, and cheesy sequel movies. We pay your salaries as the consumers. At least give us viewers something worth paying for. And you all wonder why many of us cancel. It is you, not us. Do away with filth and stupidity. Say hello to what sells. It’s business 101. Learn it. You’d be surprised with your outcome. We really are getting what we pay for. We are paying in full for something that’s only maybe half good.
I think it stinks that almost every title I look for is “available only on dvd.” What am I paying for?
I was given a gift of 1 year subscription to Netflix by my brother and sister. I got an email from Netflix giving me the code to redeem the gift. The gift was a Christmas gift in 2012, so should have covered me up until January 2014. Instead, they have charged my credit card every month, and we are now up to June! I have called once, emailed once, and then emailed the public relations email address. They do not even give me the courtesy of an answer. As I see it, they now owe me a credit of $51.30 and an apology for their ineptness. I am now very angry, and I will not let this go.
if you not reply i cancel netflix
I truly enjoyed watching streaming movies from Netflix for the last two years. I watched those old tv shows and movies that I have not watched when I grew up.
However I have suggestion for the privacy sake like you noticed when you make a selection via bowsing, you will see different genres listing with title of shows below and what bothers me is that you added the quote of what I had watched, Because you had watched “Lost”…. Why can’t you just use the genres all the way on the browsing list? Also due to sensitivness among some viewers including children, I suggest you to remove the genre, Gays and Lesbians. In order to keep customers satisfied, please keep up with great selection you have to offer in the future.
Can you add recent movies such as all 3 hangovers and American pies?
Can you please put the rest of the seasons of keeping up with the kardashians on there? And the other reality shows about the kardashians, thanks
Hello, I would just like to point out that some of your movies are the second in a series, and you don’t have the first one. For instance you have “Never Back Down 2”, but you don’t have the first one. I would verry much enjoy if you could put the first one on. Thank you.
Netflix was fantastic when it first started because they were not only adding new release movies to their inventory but they were also adding many classic American movies as well. However, over the past 5 years they’ve all but stopped acquiring additional vintage, classic American movies to their inventory because they’ve been investing primarily in adding foreign movies from around the world but primarily from both India, China and South Korea. These foreign films are fine if you speak those languages, but Netflix is catering to this comparatively very small demographic at the exclusion of its overwhelming majority of domestic customers. There are hundreds upon hundreds of vintage and more recent movie titles they could acquire but have not made it a priority to do so. As a result I’ve reduced my subscription from 8 dvd’s at a time to just 3 at a time.
My Wife and are elderly and quite deaf. This spoils the enjoyment of the many good films we attempt to watch. Is there any chance of having a subtitle service such as is avalable on TV?
We would be willing to pay a reasonable fee for this
The sevice is getting to slow.. should i keep trying or just cancel my account. I really love netflix but everytime im trying to watch something it always have trouble playing what i want to watch, and is not my internet conection.. this keeps getting worst and worst.. FIX IT !!!!!
I need a number for customers in Spanish please
I will have to unsubscribe to netflix
I cannot get Netflix to come on it just keeps tells me to try again . Befor that when i picked a movie it would only down load one four of the way know matter what show i picked . are you having a trouble?
I was double billed on my account. Called customer service and they said it would be taken care of. Why was I double billed to begin with. Then when the survey came up after I hand up with so called customer service it asked me how I ranked them. I pressed 4 for bad. It just hung up and said thank you. Luckily I work at Amazon and will be telling Netflix to eat $hit!
It would be really nice to be able to watch a movie or show without it loading every 10 to 20 seconds. And out of all the movies on Netflix, only about 4% are worth watching. Can’t even find any movies from this century that actually have known actors in them. Seriously who picks these movies and shows to be added?? They should be fired! And how can you not have Spongebob or Dora the explorer? Like are you kidding me? All the scary movies SUCK! Except paranormal activity, scream & Carrie. That’s literally it. Just pathetic. Hire somebody better to pick your movies and shows. Or atleast ask customers for opinions and freaking consider them! Christ. What is going on with this? Not a satisfied customer at all!!
Add the simpsons
Please update your shows. When you start watching a show you can’t finish because you don’t have all the shows. Please update heartland lots of people love that show and we don’t have all the Sean’s please update them. Please
Why have you put one of Scotland’s greatest films Gregory’s Girl on your library and then dubbed over it ?? Talk about ruining a movie !!!!
when are you putting back nick jr. shows like blues clues, freshbeat band, dora the explorer, bubble guppies, team umizoomi, and other little kid shows. disney is great for kids but the shows dont grab my little brothers attention.
Disappointed in the availability of classic and films from the 70’s and 80’s. They are available on CD, why not streaming
My parasitic ex-roommate has been leeching off of my account for ages now. I keep trying to reset my password but netflix has never responded. I am tired of footing the bill for this jerk to watch Dr. Who for free. I’d reset everything but I don’t remember my password. When will these people respond?!
I would love for Series such as Poriot, Hart 2 Hart, banacek, Matt Houston, Charlie Chan, The thin man. Good classic to be watch. What do I have to do to see them. Hotel even Quincey.
Netflixs really sucks
You r wasting my time and my money
Shame on u!!!!
I was just wondering when season 6 of gossip girl will be on Netflix? It’s been out on DVD for a long time.
I love Netflix and I also seen that u put naruto on Netflix but its not there I was wound wrong if you guys will put it back on Netflix I would like that allot
I just re-upped after 2 years. 8 bucks is great, but tons of things, WE the People want to stream instantly, still have to wait incessantly for DVDs by way of snail mail. This is one of the reasons I dropped this screwy company after they tried screwing us all for monthly charges. Nothing has changed, other than streaming, which is ONLY 720! Shameful. I seriously doubt our relationship will last.
It took me less than a month to watch everything worth watching on netflix. They have a better selection in the $5 bin at walmart. If my wife wasn’t into the stupid haunting crap I would cancel my subscription.
Wow, thanks for making it impossible to get ahold of you by email.
Horrible experience! Illiterate representatives! I was trying to see why I got billed twice for a month. Angela Thomas if I remember correctly could not speak to me without saying huh,yea or I don’t know about that.
where are the rest of the law and order episodes? I’m going to cancel if you do not put 9 through 20 on your list. What’s up with this?
Have been watching movies on my Ipad and when I go to watch, they go ahead and make me sign in everytime. They screw around with my account and I don’t know why. I can’t get in touch with them, everything is automated! I will cancel soon… they suck!
I love Netflix!!! And I have a question thought I was wondering if you add couple tv shows to netflix like…… Smashed and Nashville 1-2 and 7th heaven also bates motel please and thank you and I don’t have any problems with netflix! 🙂
I also like the service and haven’t had any problems.
I am a long time customer with Netflix, and am slightly irritated at my service, I watch everything on there, but your movie rotation is slow, and when you do get new movies they are still old and it sucks Redbox is out doing you which is weak!!! They exist at freaking Circle K’s for Christ sake’s! And when you do get anime movies they are never newer productions, and then the older ones you do have you rotate the English dubbed ones for the foreign subbed ones, now that’s just rude and annoying! Please at least add and English option for those few shows and movies that are foreign. Don’t make this a movie teaser they have been out for a while and we shouldn’t have to wait for you to make I updates and changes, because anyone that’s had Netflix for a while know’s you guys suck at updates and movie rotations! Please review these comments carefully and remember the customer service GOLDEN RULE!!! THE CUSTOMER IS ALWAYS RIGHT! You want our money, treat us like we matter, our concerns should be your concerns! Thank you for your years of service, but if changes are not received or even noticed, your customers will. You will loss more members and customer then you’ll ever had imagined.
Sincerely
Rachel
i have been trying to pay my netflix bill on line and all i get is a bunch of bull! I like netflix but it is confusing!
Had Netflix for about 6 months now. During that 6 months I have had 2 instances where I tried to get on Netflix with my PS3 and it said it wasn’t available at the moment. I restarted my PS3, and got back in, and it worked just fine. Advice to anyone having problems with Netflix on other devices, BUY A DAMN PS3. I think there were 3 times when I was trying to load a movie or show and it stopped at like 50%. I got out, got back in, and it loaded just fine. For those of you ordering DVD’s in the mail, my hat goes off to you for still living in the 1990’s. BUY A DAMN PS3. Also, back in July, I was watching this awesome 1st season TV series on Netflix which was on TV in 2011/2012. I did some research and found out that the second season 2012/2013 would not be released to DVD until August of 2013. I figured that Netflix probably wouldn’t pick it up until 2014. I was wrong. The new episodes for the second season were picked up in September. Now that’s fast. The only suggestion I have for Netflix would be to add more titles to their lists. It’s difficult to satisfy so many different tastes and opinions, and the amount of space it would take to offer EVERY movies and tv series made would probably be astronomical, but I suppose if they are making good money, that’s something they should look into.
Ever since we updated the netflix it won’t let us watch it
On our tv. Which is bs I am pissed off. Other then
that we love watching old show and new ones.
Please fix our problem
I am going to switch to hulu pus because they have updated movies. Netflix is a waste of money.
Hi I have cancel my netflix account for awhile now and I’m still recieving bill from you all I would really like a respond
Netflix uses email addresses to establish accounts, but they refuse to accept messages on their side. They have been charging me for 3 separate accounts for six months and it has been impossible to get anywhere with them.
Using only phones for customer service provides Netflix with plausible deniability and they know it. It’s not two way. I received an email message stating that they had cancelled 1 of the 3, but couldn’t reply asking why they didn’t cancel 2 of the 3, which is what they said they were going to do on the phone (and I spoke to a manager as well as a customer representative!)
Netflix sends emails to customers but refuses to answer them themselves. Shabby.
What happen to my Netflix I have a hard time to figure it out.
I love glee and want to see season four. WHERE IS IT!!!!!!!!
How about being a little proactive, you are acting like the prom committies Merck and Co have running their operations.
I want to see Masterpiece Theater, like Downton Abby, and other
series. Thank you
Mailed last disc on Saturday, October 12. Why is it taking until Wednesday, October 16 to receive the next disc?
You should put all of the Glee seasons on Netflix. Or just at least season 4
I would like to know when the next session of revenge will be available.
Thankyou, love netflix
A family member owns an account and I was hoping if you can give us the complete series plz
well I watch shows like the wind club with my daughter and the one you have on Netflix sucks it is nothing like the one she watches on 4kids TV the songs ad eps are different and the one on 4kids has 5 seasons complete what’s going on
Why does the American one have better shows and more of a selection than the Canada one that just scks
I bought the Chromcast dongle, signed up for Netflix and prepared to watch movies. Unfortunately it seems that new releases aren’t available for streaming and I still have to go out and get a DVD if I want to see them. I have mostly only been able to stream B movies or very old ones. After a little research it seems that I can get most of these free from YouTube.
Hello….Is to say that I enjoy watching movies with my family and thanks to Netflix I can keep having pleasant moments with them. But I wonder, If they could put a few movies like Pitch Perfect, The Bridesmaids, Just Married, and Fireproof. Thanks anyway for everything, this was in any way a success.
I asked you to cancel my membership. Please do not bill my account again.
Hey Netflix,
Will you mind putting the movie Jennifers body, please. I been wanting to see that movie for quite a while now and I haven’t been able to see it. I been looking for it but nothing ever lets me see the full movie so I was hoping for Netflix to put it on but it hasn’t happen. May you guys please do it? Well thanks looking forward to it happening(:
Hey my family loves u guys but every one needs u guys to start updating new movies and shows like secret circle it came out 2011 and u only have on season I am so mad u need to update that really
I’ve been waiting for American Horror Story season 2 to be able to stream. Its been about a month since the DVD came out…thats just among other movies and TV shows I’ve been waiting for. I hope you update your collection soon, I might have to cancel and go to hulu plus or amazon. I loved netflix in the past and want to stay loyal, but you’re not serving the demand.
I think there is a multitude of people that are appreciative of Netflix and watch it faithfully each day, I am of the older generation and financially strapped and have a stronger need for $8.49 each month than something I don’t watch, there are many programs we seniors watch without paying an additional fee although I’m sure your paying clientele feel it’s well within their budget allowance.
what happened to the 007james bond movie you sent me? doug.
I have had the naruto vol 1. disc 1 in my queue at number 1 since July 20, 2013. and it still supposedly on a long wait. A very long wait should never equate to a 4 month wait. If you can’t get it to a person in about a 6 weeks you obviously need more copies. If the title is no longer available you should not offer it. Your customer service in this matter is abhorrent.
I cancelled my Netflix streaming trial subscription after less than a week. I was surprised at the lack of variety in choices to stream. It’s all the tired junk assortment of bland comedies, lame dramas, etc that you can get in Redbox. The streaming catalog needs to include more choices. There wasn’t one film I wanted to watch in ANY genre that I either had not seen or was just a lame film. With all the great older films, independent films, etc it is a shame their streaming line up is so top 40.
i think netflix should have random picks menu for episodes on shows
Netflix took 2 payments out of my account and when I contacted them they said it would be put right back into my account. well they never did. this puts me into over draft. so be careful when you use netflix
I would like to remove movies I began watching from “continue watching” without actually watching it. How can I do this?
When I first started Netflix I have loved it….not now!!! NF has become uppity, full of themselves and forgotten who made them great!!
just today i created a account in netflix believing 1 month free trail…but i dont understand why you charged me initially …..will it be refunded or not?
i already cancelled by subscription (within an hour)
I was very disappointed to find that Shrek is not on the selection of films to choose from on the UK version of netflix, please fix this at the earliest possible convenience as you have left me in a crisis situation.
They keep asking me to come back, but I left because they didn’t have anything I wanted to watch. I refuse to pay for a month’s service only to find out that they still have nothing of interest for me. They need to have a way for people to see what content they have, then decide if they want to go back. Not pay to be disappointed by the poor selection.
I was recently cut off from netflix because you did not receive my payment. My Bank of America account was hacked. You dropping me so unceremoniously without waiting for an explanation from me makes me never want to have anything to do with your company. I will return the dvd I have.
It’s time for Netflix to up there game and add ID investigation TVs shows
I received an email from Netflix saying they wanted me back and offered me another free trial membership. I signed up and a few days later got an error message and when I called the girl said I was actually not eligible for the free membership so they charged me. I told the girl I was very upset and they better take the charge off because it was their mistake they sent me a free offer I wasn’t eligible for. The girl refused and was very rude to me. I couldn’t believe it! She completely ruined my day and refused to do anything and when I asked for her supervisor she cut me off and said “they are going to tell you the same thing we are not reversing the charge” she then placed me on hold for over 5 minutes and I finally decided to hang up because I didn’t know if anyone would ever come on. I called back and got Amy on the phone and she immediately apologized for the mistake, reversed the charge and still let me keep the membership. I am only writing a bad review because that first employee completely ruined my opinion of Netflix and they should monitor the calls and behaviors of their employees. I don’t know the girls name I spoke to first but employees like her are very bad for this business and I will NEVER use them again because of her. Very rude and unprofessional.
I am very upset that you took MTV’s Teen Wolf (TV show) off of Netflix…it was the only place I went to to get away…but no, you ruined everything from me, my family, and friends. so thank you. thank you for making it very obvious I should cancel my membership from Netflix.
Dear Netflix,
Can you please add the TV series Home Improvement to instant queue. I really like Netflix and would love if you could do this for me. Thank you!
Hello.
The show, Xena: Warrior Princess, was taken off of Netflix a few months ago. I have not yet finished watching that show, so I wish that you could put it back on.
From a Netflix user,
Nicole.
I have been concealing my account for 3 months and are still being charged. The only reason i have been concealing is it never works right. please credit my account for three months and stop charging it thank you.
Been with Netflix for some time… originally fast turnaround and good DVDs. Now very slow, 2-3 out of every 4-5 DVDs cracked. Redbox and local library much better these days.
my connections are fine the quality bars indicates a strong reception. However, hackers are rebooting the movies to interrupt and break your concentration. This is an effort to end the business relationship with good customers, I enjoy Netflix and encourage this company to find ways to keep the movies from rebooting every five mins and so on. Please continue to keep this company in good standards. thank you so kindly. shadeejah
i have been trying to get on netflix for more than 5 days to no avail…I have followed all of your trouble shooting advice…still no netflix. please help. thanx suzia
Please put xena warrior princess back on, it’s my favourite show and I only have a few episodes left… Please. It would make me so happy.
I am a paying customer for years. Instead of getting better quality of services it’s seems like it’s being done in reverse. I am talking about movies and TV shows that I like I can no longer get streamed for God I don’t know. I am considering taken my money some place else
Why did you try to take my payment nearly a week early as a result I have incurred bank charges again and despite a previous e mail explaining my payment methods where you responded in a very understanding way, I couldn’t have explained my by weekly money going into my account. So it is with great regret that i must ask you to cancel a membership with Netflix with bank charges I end up paying £25.00 plus for a 5.99 or I believe you’ve increased it by 2.00 I just can’t afford it so unless we enter into a correspondence that will see my service resumed etc please do not attempt to take anymore payments. I will now search for another similar, service as they are increasing again with regret. Miss A. Hepburn
Why did you try to take my payment nearly a week early as a result I have incurred bank charges again and despite a previous e mail explaining my payment methods where you responded in a very understanding way, I couldn’t have explained my by weekly money going into my account in any more depth So it is with great regret that i must ask you to cancel a membership with Netflix with bank charges I end up paying £25.00 plus for a 5.99 or I believe you’ve increased it by 2.00 I just can’t afford it so unless we enter into a correspondence that will see my service resumed etc please do not attempt to take anymore payments. I will now search for another similar, service as they are increasing again with regret. Miss A. Hepburn
You should have Pit Bulls & Parolees on Netflix
There is no way to post a negative rating. The rating starts as 2.
There is no way to contact customer service at Netflix without listening to mind-numbing Muzak-like noise while waiting. The website listed a 12 minute wait. I hung up after 20 minutes.
I am guessing is the desired response.
The first disk they sent was cracked.
The replacement was cracked in a different place.
The replacement for the replacement was actually the first replacement sent back to me.
This means I am being cheated out of two disks.
If this is an effort to force me into subscribing to Netflix streaming, it won’t work. I will stream through another supplier.
Hi
this question goes out to anyone and everyone, how long does it usually take for a show to get put back on to Netflix? no not a new show, a show that was taken off?
You should put seasons 1-3 of teen wolf on there before I go rage on this whole country
Why, you don’t have , movies and series , whit spanish subtitles,in USA , when you have , services in sur america and the Caribe,
netflix, please check some series –
-jessie – good luck charlie -teen beach movie- ANT farm- wizards of waverly place- SPY kids 4D- good luck charlie i’ts cristmas.They are recently added on netflix and I can’t wach them! Please check
(I am brazilian)
It is Impossible to watch anything without numerous reloads – quality sucks! Thinking of canceling!
We are very concerned about the quality of the DVD’s on arrival at our home. Since you closed the distribution site in Butte we have received 2 broken DVDs. In all our years of faithful use of Netflix we only received 1 broken DVD.? mailing problem? this one looked like it had been broken for quite some time.? packing? checking quality control?
We have had Netflix for afew years now and for the most part my family has been very satisfied. You have some old movies and westerns scattered around in afew areas but it would be wonderful for you to had those as their own separate genres. There are so many good old movies that todays generation know nothing about. Westerns, musicals, the “Rat Pack”, etc. Im sure there are many other families that would appreciate these additions to your programming.
Why not spanish Subtitles……….??????????????
I am seriously thinking about canceling my subscription because the movie selection is horrible. There are thousands of the crappiest movies ever made and once every few months there is one good one added.
I agree!
Dear, Netflix
can you please put all seasons on for Scooby doo mystery incorporated on please I want to see all of it because nothing Elise is god for me except this show so can you please
Please add Spanish subtitles that will really help…
I am watching netflix on my wii and I have a new netflix account but my previous account Is sill sinned in and wants me to pay the bill how do I get of that and sine in with my new account ?? It gives me no option to sine out ?? Helpppp
Why isn’t step brothers on here!?
hi. I love Netflix…I’m a new member I just switched over from blockbuster.com..your service is much better fast home delivery..i love it thanks!!!!!
It has become increasingly hard to log on to our Netflix account. Today when I finally got logged on (I think) I was asked to download Microsoft silver plug should I do this. I watched a movie last night with no problem.WHAT IS GOING ON!!!!!!
I really love sitting down relaxing while watch my favorite shows on Netflix or I did till you put all mt show in Japanese with English subtitles soooo now I’m really sad that you did that can you please put things back the way they were
This has bugged me for a while now!! Although your free month trail is good it kinder sets you up to fail and when you go through the help centre or contact us you get questions a two year old can answer! My problem is that you don’t provide full series like for example I looked at something the other day that went from series 1-18 (skipping 4,5,6,7,8,9,10,11,12 etc) how does that work if your a paying customer? Also why once you have watched something it is still there? I’d quite like to close it at £5.99 a month please? Love film I bet you can? Also where are the new releases, man of steel etc? Come on netflix month free trail aside it simply isn’t good enough! I also lost the only way is Essex half way through a series, what is that about? I begrudge paying when you cannot provide a full service with full feedback capabilities! I have canceled my membership as I’m royally not impressed! Improvements need making as other people I have spoken to are suitably unimpressed! I’d like to end on a positive but that isn’t going to happen! Incomplete series do not make good entertainment! It’s like watching friends series one and then skipping to series ten! If you (and unlikely) never seen it your lost! I could go on! Improvements need to be made!!!
James Askew
United Kingdom
I left love film cause most of there content was getting old or was really old, I see your getting same responses from other customers, can you please update your content so you have more recent stuff and then everyone will be satisfied and will stay with you, if content doesn’t get updated then I’m going to leave here and I’m on the expensive package so your loss…. Also where is the rest of ‘river monsters’ series as there’s only a few on there???? Please reply 🙂
Hay when are you gowing to relis season 3 4 5 fo d.gray man I am getting mad at you be cus I now ther is more then 52 episodes ther are 103 episodes when are thay coming out!
I just called Netflix and received the ABSOLUTE WORST customer service I have ever experienced in my life. I cannot believe your company will survive if that is the way you believe you should treat your customers.
I’m having an ongoing problem streaming videos from Netflix, so I called to see if there was any alternative to canceling my subscription.
The absolute jerk I spoke to told me it was my problem and he couldn’t help and I should just leave him alone.
I have NEVER been treated so rudely or abusively by any company in my life.
I will post my experience with Netflix on EVERY social media site to which I belong. I am the leader of many large organizations so my opinion of your service will clearly hurt your business.
I hope you are destroyed by your rude behavior and unwillingness to serve your clients.
Worst of luck to you always,
Enjoy Netfilx wondering thou is it possible to update series such as Downton Abbey, Doc Martin just naming couple of series. Just wondering why
Thank you for your time
Debra Patrie
I canceled my subscription and I still get fined every month. When I log back in I can’t watch any movies,shows. I want to know why I’m still getting fined please tell me.
This is a complaint for you Netflix there are 103 episodes of d.gray man were are thay this is a noting me os much when do thay come out cus ther is only 51 episods on there lick com on when are thay coming!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡¡¡¡¡¡¡¡¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! P.s email me when thay do com or whiy you did not put them ther yet .
I was having trouble getting Netflix on my TV, after having it for over a year. I called and spoke to a sweet girl named Allysa(I hope I spelled her name correctly)She was so nice and helpful. I wish I had gotten her last name. She is definitely a credit to your company. Thank you again, Alyssa.
Crap picture quality on Netflix be warned
Only using it through a 26inch tv in my bedroom via ps3 and hdmi lead. Bt broadband is fairly quick but films are low resolution
i had the monthly bill set aside in my account for netflix, i go to check my account and the have taken out an additional amount i need to get behind this quickly. why would they be taking out more money from my account when i clearly did not authorize it.
when are you goin to up date your movies? need some new ones
need more new moves they are all ols ones 🙁
I find it very frustrating,how you avoid e-mail contact with your paying subscribers and the nature of my complaint is this,you advertise that you introduced ” the fall “and yet i cannot watch this show on netflix.I have managed to stream 3 episodes online,but am having trouble receiving the two remaining episodes,i should be able to watch them on netflix,but cannot,you must lose a lot of customers for this very reason.
Deqr netflix i was hopping that you can put on Victorious and spongebob squarepants and cupcake wars
Your service is terrible I will not recommend this to anyone, cancel my account ASAP
Your service is awful,
I would like if Netflix could add lots more Disney movies because it would not only make the customers happy but the Netflix company themselves this reasoning is because the parents of children would want something to keep their child busy and Netflix would attract them.
I need customer service uk. All emails bounce back! Very frustrating as I am Deaf.. Awful Deaf access with this company. Very poor and not 100% subtitles. Maybe we should sue like they did in America? Seems drastic to get fair access to this service?!?!
movies cannot. Be downloaded w/o constant rebooting. Should not charge for this product.
Netflix is okay, not great. Half of the time, when I want to watch certain movies, you don’t have! Very annoying. You guys have the same movies and shows, mostly old shows. I wish you guys can add new movies and shows every month. This is what we paying for so I feel some upgrades or changes should be made so Netflix can be great. I’m not the only one complaining about you guys not barely having anything new. Just a paying customer that would like to get what im paying for, I don’t know how long I will be with Netflix if it hasn’t improved.
Thanks…
Netflix is always pausing when I watch a movie !!!! And Netflix is so freaking late on shows and movies !!!!! Instead of fixing the problem
Why no modern family?!?!?!
PLEASE GET MORE MOVIES. I HAVE WATCHED EVERY MYSTERY, COP SHOW AND OTHER DRAMAS OVER AND OVER. OR GET THE NEXT SEASONS FOR THESE MOVIES, LIKE THE FALL, COPPERS, ETC . IT IS BORING TO GO THROUGH THE LISTS. PLEASE PLEASE PLEASE..
can you guys and the simsoms,more seasons of family guy, and the Cleveland show I would really enjoy it but other than that I really enjoy the TV shows oh and this is not my email for my netflix.
Hello,
We have been using Netlfix for some time and refereed to many of our friends as well. As of now we are rethinking about using Netflix. We donot see high rating movies being added, infact we have not seen any Bollywood movie added since a very long time, it used to be updated every week earlier.
We are going back to other websites or buying dvds specially bollywood movies.
Please update, add some more movies .
Thanks
Amandeep
You have not give me service to my iPad for a few months while still taking my monthly fee. I would appreciate access to these movies and a credit for the time I could not view any of these downloads. I can purchase from iTunes and cancel my membership if this keeps up. This is lousy service. Mary cole
I just love Netflix, however, we have a hearing impaired person in this house and we need to have closed captions on the streaming videos. We now can only watch foreign movies, which is great, but we want to watch English speaking videos too.
Impossible to watch because of slow speed and constant stoppage. Am about ready to cancel
won’t let me sign in . It says my security code is incorrect
dear, Netflix can you please put more seasons of pretty little liars on . I have watched all the seasons 3 times. please!?!?
thank you !
Please cancel my membership , don’t charge my credit card ( discover ) start mart 2014 …I did not watch movies from Netflix anymore for a years !!! …. Please close no member anymore , I have loss my money .. Thanks .
Hice la cancelacion de mi cuenta y aun así me cobraran
I have loved everything about Netflix. I love the user friendly site, the ability to download hundreds of movies, and the option for receiving them in the mail. Netflix is my primary recreation, and it’s so little to pay for hours and hours of pleasure.
I do with to comment on the movie, HOUSE OF CARDS, that is apparently a Netflix baby. As a political junkie, I’m naturally drawn into the characters and story line. HOWEVER, this season’s series is like watching porn—every type of porn. I’ve seen everything now but beastiality, and that may pop up suddenly tonight. I understand that the rating should informs the viewer (me) that the topic is for mature adults, but what makes Netflix think that a person interested in political corruption also wants to see graphic displays of kinky sex pop up with no warning in nearly every episode! It’s very offensive.
You can remove House from our Netflix viewing. it is disqusting and immoral. We prefer not to have that or any guy sickness.
I prefer chick flics or inspirational.
Please remove it. thank you
Can you guys please add these movies back to Netflix? BASEketball, Dance Fu, Epic Movie, and The Little Giants please!!!!!!
Netflix takes to ling to put in shows, seasons, and movies. I have three shows I need to talk about, first one is the fosters, I have been waiting so long for the second season and on abc family they are already on the 3rd or 4th! I have been waiting a really long time for that. Another show is pretty little liars, I have been waiting one year for the 4th season to come on ad thy are already on their 5th! The last show is switched at birth, me an my mom have been waiting for a year also. I hope they put in one of those seasons soon! I can’t wait that much longer!
Dear Netflix:
You are really pissing me off. I have been a customer with you almost since you started and have recommended people use your service the entire time. Lately thug, there have been issues after issues after issues; scratched and unplayable discs, broken discs, every other Blu-Ray has been scratched and unplayable and your choice of funding on TV shows (Hemlock Grove) is absolute garbage.
I killed off the Streaming service because it was crap.
I got rid of the Blu-Ray service because they were crap…
…do you see a trend yet?…
Slowly but surely I have started to look at Redbox, buying used DVD/BD online etc.
In America, we have companies that think the best way to treat a customer is tell them to go to hell. This is why so many American Companies go bankrupt.
You are making an ally into an enemy.
One more scratched/broken dvd and you are done.
Hello my name is Shawn sloss and I would like to request more animation, preferably Japanese anime please I’ve lee addy watched the ones that you guys have on there already. My parents pay for Netflix so technically I pay for Netflix as we’ll. please can you put more Japanese anime on Netflix please and thank you.
I love Netflix, cause you don’t treat me like a broadcaster so why are you making me wait a week for each episode of Dusk Till Dawn, that’s so old telly so not Netflix
I love Netflix, there are lots of different choices of shows to choose from and great movies too. I would love to have Pretty Little Liars all four seasons on Netflix though because Netflix is the only source of T.V. that I have so I can’t watch it anywhere else. Please Please add it!
Please, please, please, have current seasons on Netflix. That would really be great, because I want Netflix so that I can catch up on current shows too, not just reruns!
I see you have not fixed any of the buffering problems from last year, I was told these were taken care of and I would have no more problems.
Im a over the road driver and have my own WiFi hot spot with a perfect signal all the time, But yet your system is unable to keep up. So Im thinking of stopping servace again for good and hope you all go out of business because you are only taking money from people and are not able to deliver what you claim.
David Daniel
So d gray man ther are mor episods wher are thay there are 103 episods and you have lik 52 you are lick Hulu. Email me and tell me whiy.
Theres money still being taken out of my account. I cancelled several months ago and still 5.99 is debited out of my account each month. Can you check this out for me please. I need to know why this netflix account hasn’t been stopped. I need this sorting out a soon as possible. Thanks. Luke
I am would like to erase a serie that I am not longer want in my phone. But cannot do it. It is get it annoying.
GREAT PLACE TO WATCH SHOWS PLEASE BRING NEWER EPISODES !!!!! I CANT WAIT
As soon as possible you give me any contact of the netflix company. i’m not registered and for this reason its pretty hard to get a contact. i even haven’t a log in at your homepage but somehow i’m wondering why it’s possible that i see in my online banking a lot of bookings at your company! So its time to hurry up for you!
films keep stopping and reloading, the films load of old crap what did you do buy blockbusters old stock I AM NOT USING THIS CRAP AGAIN
CRAPPY old stock
Hi I think your great but unfortunately you took Roswell off a program I was in the middle of watching please would it be possible to put back on.
Thanks
What a joke Netflix is I have tried about 7 times to pay my bill and it won’t let me I’m done with it now can’t e mail them and you have to pay to call if their is a problem on their side see yaaa
We were watching 24, and now it is gone w/o warning! They say that we were warned, but there was nothing on stream that notified us that it was leaving and not coming back. We are seriously considering dropping Netflix because they did not warn us!
What is this with people. Why can’t they be responsible. How do they crack a DVD!!! This is the third time out of five movies, that I got cracked DVD’s.
We left NETFLIX over 2 years ago and figured they would substantial update. Browsed the site and really saw just the old B movies with a couple of good movies mixed in, but nothing worth investing our time and money in. The measure of a company is when they are willing to listen and read the customers email. I can’t find an email for them, which is an indication they don’t care.
Recently Netflix has been unable to fill recent DVD’s Ex: Wolf on Wall Street, American Hustle, Dallas Buyers Club, Paranormal Activity, Anchorman 2 & more….I do not understand why ? Their stock price is at $353.03 as of today (4/10/14) and DVD’s do not cost that much money o produce, that was one a the reason why Blockbuster failed. If it continues hello Redbox. Simply, it should not take a month or longer to receive a DVD. Not good customer service!!! If you have more demand then supply, purchase more SUPPLY! Thank you….Randy (a loyal customer for over 5 years)
why can’t I get the usual web site to order dvds by mail?
Been watching housewives of New York and git to series 4 episide 9 and it has been taken off Netflix. Most irritating. Please put it back on so I can watch the rest of it.
I was wondering when you are going to start bringing out the good movies like the US. I like supernatural movies but your movies are all the same and have not been changed or added to. Boring. Come on guys find a way to start getting the great movies. I can watch them on t.v. before you, disappointing. Also I was watching a t.v. series and you removed it before I could finish watching it, way to go.
Sou assinante e gostaria que o seriado the pretender dublado em portugues BR seja disponibilizado, assim como as demais temporadas de house.
Grato
Hi I would actually like to make a request.. Ghost Hunters is a good show and it came out before Ghost Adventures could Ghost Hunters get added to the selection of TV shows they have a TV show or did
Hi I would actually like to make a request.. Ghost Hunters is a good show and it came out before Ghost Adventures could Ghost Hunters get added to the selection of TV shows they have a TV show or did
Let me start off by saying that I love Netflix, but I have one complaint. You have have CSI NY and CSI Miami, but you don’t have the original CSI available for streaming. Can you please make that available? Thank you
I got rid of Direct TV because the prices started to creep up, all the goodies went to NEW customers. The ones that had been with them for years got 1 perk every year. Now Netflix is raising their prices on new and old members. I don’t think the raise is warranted unless they start putting on more recent programs. Plus I have to wait everytime I use my list. I click on a program I picked, wait for about a minute, then click on the next one, then wait etc.
Hello why haven’t you put the next episode of dust till dawn on ye
I love Netflix! I probably watch Netflix more than My satellite service. Much of the same programming is provided at a substantial subscription price but with commercial interruption which Netflix does not. With the closing of Net Neutrality, if my ISP charges a premium for my Netflix connection I will leave. Corporate greed is out of hand. Perhaps when the damage it does hurts the right target the wake up call will be heard.
I am mid way through watching season 6 of charmed and today it will no longer play. Also u had further seasons however they have disappeared today. Not impressed ?????
Why are you all taking so many shows off? I watch more shows than movies and all the shows I had lined up to watch are now gone. Considering just switching to Hulu now since Netflix has nothing I want to watch anymore. I am sure many others feel the same now, just a FYI.
Why are you taking tv shows off that we watch all of the time!!
I opened an account with netflix which was suppose to be one months free trial. they immediately took one months subscription from my bank account. I have since cancelled and can find no way to contact them by email to have the first months fee repaid to me. I am not happy with the customer service and wish I had never agreed to join. One month Free is a con.
Información completa , sobre el servicio y requisitos para instalación
gracias
Netflex is great / I just have one suggetion. On the foreign films it would be helpful if the language of the film is also posted.
What is terribly sad is that Netflix is not what it was in the beginning, and it makes a huge difference. I’m contemplating to end my subscription because of it. When I started with Netflix, I had all the greatest movies ever made at my fingertips, I could teach my students with them, I learnt a lot making my own private film festivals of a director or actor, etc, I shared great stuff with my kids. I don’t like what most people like, I probably hate what most people like, so Netflix has totally screwed that beautiful place where I lived for many hours of my life. I can’t stand Hollywood movies and think that most TV programs suck. I’m the kind of person that would have sat down to watch Fellini, Godard trilogies, I love the Wire (at least first seasons) and British comedy shows. loved it when it passed to streamlining, but then, the quality dropped vertiginously and the “top pics” for me, and recommendations are awful, out of an entire genre I’m lucky if I find one watchable movie. Yes, I see Taxi Driver and Raging Bull but all the good stuff is watered down by a lot of crap with 1-2 stars, also I used to live in Brooklyn, I don’t like most of what my newer community likes, not to mention that I already saw many times those great movies mentioned above and I’d like to see other movies but they never come, and the same crap stays on my genre lists for months on end! I wouldn’t mind to pay triple, no 4 times if I could see the movies that match my taste. That is that material point, commercial-free movies that align with each group of costumers taste, not the crap it has become!
I like to watch the movies but I do not like the fact that I make a list of movies I want to watch and when I watch them they stay on the list. I wish they could be automatically removed from the list by the time you finish watching them.
I was going to get the one month free trial, when I put in my name, e-mail and password, there was some kind of problem and told me to make sure all the needed information is put in, which again was my name, e-mail and password. After 3 times putting in the info I gave up. So I thought I should try doing it online…………guess what, this e-mail is in use. So I never got my one month free trial, but yet I am listed as if I did.All I can say is.. way to go, great customer loss……Whatever, I do not have time for stupid stuff like this, you can keep it. Thank you.
I spoke with a young man named DERRICK yesterday at the DVD Netflix organization yesterday, and he was MORE HELPFUL than
anybody with any company I have spoken to in years…..quick, friendly service with personal attention.
Hi I Am A Canadian Customer Of NetFlixs I wanted To Ask Their Is A Show Called
Star Crossed And Season 1 Is Finished But The
#CW NetWork Is Not Renewing Season2 can You
Please Take A Look At The Show And Maybe Pick The Show
On NetFlixs It Is An Amazing Show! #StarCrossed Please Pass
It On To Someone In Charge You Won’t Regret It!
It Is A Great Show! #StarCrossed Give Us Season2 Please!
Finally, a company that appreciates its existing customers! Thank you for continuing to service old customers at the original price! It’s about time someone realized that it’s just good business to reward loyal customers. Thanks, Netflix, you got it right!
Can you add my fellow Americans to Netflix
When are you putting the new seasons of the walking dead and supernatural on netflix it’s driving me crazy!!!!!!!
I hate the incessant blacking out the screen to ask if you are still viewing. That is not any business of Netlifx. It always comes up when the remote is not within hand’s reach or when I am across the room and always interrupts viewing. I hate it., hate it.
THink knowing what one is watching is great for all the recommendations. Appreciate that, but for God’s sake get rid of that are you still watching
We need more seasons on netflix
i want netflix to work
I would like to take this opportunity to say a BIG thank you Netflix for leaving me without service for the best part of a week Blaming me and my bank when all the time it was your fault Not very nice
I was wondering when will pretty little liar season 4 will be on Netflix
you need updates on the game and bad girl club and being mary jane or your going to lose customers i have 6 cousins who are upset about this also & they r going to cancel there memberships to
When I sign into netflix I see movies/TV shows when I select one I hear the auto but my screen is solid green no picture
I would live to say I love netflix it’s the best website err I watch it all the time the only concern is the fact of the anime there aren’t many on there and their seasons end so short when instead of reading forward I would love to watch them bit if you err get the chance there are a lot of people who think the same way that their should be more anime cause they end so fast
YOU GUY NEED TO PUT THE MIDDLE ON NETFLIX
We too were double-billed for three months. When I discovered it, I called Netflix and was told it was a mistake, and we’d get a refund. After a couple of weeks, only a single month was reimbursed. We called back and were told, “There’s nothing we can do.” After demanding his supervisor, I was told it was our fault for not disputing the charges, that if they refunded my money it would be an admission of fraud. We canceled right then. This happens too often to be a mistake.
First of all, it’s incredible that Netflicks does not have direct email for technical, billing and customer service issues. Second, I’m from the USA, but I live in Mexico and have to use the Mexican version of NF, which not only has a far weaker selection, but many movies are ONLY in Portegues, or French, or Spanish, or Chinese….even though the movie came from the USA……I also have to agree that the selection does not change, it should be recycled every 1-2 months…..
i love netflix soo much but can you please put Gunday and 2 states on there please. i would really appreciate it 🙂 thank you
Netflix has changed my life so much, through the knowledge it has bestowed upon me through their “documentaries”, that there is no way I could possibly ever repaying them. Just imagine this. If I get cancer, I already know where to go get it cured thanks to netflix. That has no price!
Through the documentaries I have learned that everything, everything I have been taught and indoctrinated with is totally false.
If it were not because of Netflix I would be a dumbed down person , like most are and have chosen to remain as.
I suggest that all reading this post start spending more time in the documentary section, and start learning the truths which have been kept from humanity. It will not be a happy event, and the things that you will learn, will amaze you, disturb you and make you very angry. But at the end you are better of knowing the truth than remaining ignorant.
And to get all this information for only $9 a month is unbelievable.
No wonder Blockbusters never had a chance.
May netflix live for ever!
Alex Garcia
i want to change my password but its gonna cost me a fortune to phone you to change it and im having problems loggin in
Iam trying to login to my account as i want to change my password but it wont let me an its too expensive to phone you.Thanks
i am completely frustrated that my account was canceled. i have sense canceled my account for good because i don’t appreciate your policy. it is my understanding that I-Tunes didn’t make a payment. i understand wanting payment but i should’ve been notified that their was an issue. when i called and was told of this the lack of trust on your part as a company i refused to provide other payment because I feel you drop the ball in canceling my service first instead of contacting me. Receiving a e-mail at 11:53 the day you canceled my subscription is heartless.
I am having great difficulties logging into Netflix.I live in the Caribbean, Is our area excluded from your list?
Yet again Netflix have taken my payment twice. I am cancelling now as I can never be them to communicate with me. Very disappointed.
I cancelled my subscription after the one month free finish and its been two months and you are billing me like I´m using the service, my account shows nothing about a plan or anything. Please help me.
I love Netflix but I used to watch king of the hill all the time and now it is gone I want it back please
I’ve cancelled netflix but the have taken £7 out my account when I’ve not used one month free
For the last 2 weeks the movies have been interrupted for additional downloads and then the “oops ” statement with an error code N8301.
How can this be resolved???
I am writing to ask why on earth have my free one month trail been stopped less then 24hrs into it,
Yes my DAUGHTER has had a free trail from your company however I HAVE NOT ,
I think this is disgraceful, I would have been signing up for a long time but after being treated like this I think one will be canceling the account.
I will also be writing about this on my blogg/vlogg i have which has 10,000 followers and letting my friends and family know too.
Disgraceful Very Very disapointed with your service.
U took off a lot of movies for instantly I really wanted to watch Animals. Wish it was still on there
Im so frustrated. I cancelled my account last month a week or so after I paid for that month, havent watched it since I thought it was cancelled therefore unavailable, uet this month I got charged again! Best part is when I try to log into my account online to try and cancel again it saysmy account is cancelled but it isnt and im still getting charged!
I think that Netflix is great but it could be better. Maybe Netflix should take suggestions on what shows they should add. For me, I would honestly appreciate it if Netflix would add the TV show “Teen Wolf” starring Tyler Posey because I have been wanting to watch that lately.
Hi
I think it would be a brilliant idea if the Netflix apps had the capability to be streamed offline, say you download orange is the new black on to your device and can only keep it downloaded for a certain number of days, eg 30(like the BBC download scheme)
I think this would bring new customers and keep current ones I was close to cancelling my subscription as I can’t use my Netflix in the gym and I like to watch shows whilst on the treadmill,
Even if the laptops had capability so on long train journeys I can watch series without having to pay for the extortionate wifi
Please bring this scheme in
Isabel
What, no email address for comments or suggestions? That stinks. Gave Netflix only one star because they don’t seem to want email from customers.
please put teen wolf back on netfixs
one of my favorite hows on netflix is kardashians. and if you guys could add the show kim and kourtney take miami would be amazing and i know many other people that request this show.
Hey can you make kill la kill and blood and blue exorcist in English pleas
And pleas add more anime like bleach,naruto,yu-gi-oh,one pice,and inuyasha
I love Netflix
I wish they would add a premium subscription with more movies
and remove the movies with low ratings.
I don’t mind paying more , it’s worth it. not to watch any
more tv commercials
also why is there no way no email Netflix ?
Nothing but trouble keeping this service up and running. Constantly locking up and having to deactivate and reactivate the service. When I do, netflix won’t accept my sign on info. Have called and echatted with Help constantly over last 2 months. Service will work for a day and then fail again. Tired of it and have cancelled my account. Not worth the trouble.
I am trying to switch account from watching it on line to getting one disc at a time and every time I try to change it on line my computer freeze’s up can you do that for me?
Hi, I am trying to start an account and I can not figure out how to create one if you could help me out that would be great
I can’t get an account started
Hello, I am writing because I buy the month of testing and ad told me the other day that I could not and then I charge for the month. I had never had netflix and do not understand what is happening now in my account was charged twice the purchase, I’m trying to contact someone from the page and tells me error every time, appreciate your help and response.
What happened to “Nip and Tuck”? It just disappeared and I wasn’t finished watching it.
Nertflix is wank 🙂 never works
I will be terminating netflix. The streaming is so slow I would rather sit through damn commercials than deal with the constant problems with streaming. Get with it, netflix. Seriously. If you want to compete with all the various other options available today, you need to deal with this problem. (no, it isn’t my computer. I have a brand new mac and the internet is fast on every other site but yours.)
Hi can you please please change the film needs a up date thank q mrs m marriott
Estoy tratando de contactar a Netflix pero ningún teléfono funciona, alguien contrató este servicio cargado a mi tarjeta de crédito y yo no lo solicité, es fraude y no hay respuesta de netflix, a qué teléfono en México me puedo contactar o a que corréo electrónico.
I can’t get netflix to work on my TV. Ive tried 3 or 4 times to get assistance but i just can’t understand the the person who answers the phone. I Bought a smart TV specifically for watching netflix programs.I find your costumer service very frustrating and i’m very disapointed. If i can’t get this resolved i guess i’ll just cancel my account, i don’t see any point in paying for some thing i can’t use.
LOVE NETFLIX !!! I WAS JUST WONDERING IF YOU COULD ADD MORE OF THE ORIGINAL DISNEY MASTER PIECE’S .. LIKE SLEEPING BEAUTY , THE ORIGINAL TOY STORY , ALLLLL THE DISNEY MOVIES LOL 🙂 THANX FOR ALL THE GOOD WORK KEEEP IT UP . YOUR FRIEND JACOB
I have canceled my DVD plan for the reason that for the past month I have received DVD’s that freeze, and skip and you can see they are in bad condition by the scratches on them. It is very annoying when watching a program like Homefront for an hour and then have it freeze and cannot continue watching. I have a new LG DVD player so this is not the problem. I wipe the disc and check for scratches before playing… Where is your quality control???? After turning in a few discs for not playing I gave up.
Netflix says my email is invalid. Gives me no choice but to change it and my password. I call up and the guy has no clue, finally fixes it while making up excuses blaming everyone but Netflix. Then I get a survey. Netflix would love to hear about my experience! Bull they want a satisfied or not answer and why should I ding a guy just doing his job.
I should just dump Netflix, at least the streaming as they have just what everyone else has crap that I already watched. The last thing they want is to hear of my experience. Why is it no one can do anything right any more? No one has any pride in their work or what they offer. Just gimme money. Sad fact is I remember when things were different. You young ones are lucky ignorance is bliss.
what is the phone where i can talk to someone about my account?
ok i feel like netflix has too re-up like put in more seasons in long island medium,american dad,more scary movies etc. the reason for this is that people that pay for netflix dont want to watch the same thing everyday after they have seen it all and are gonna get boerd and they arent gonna pay for netflix anymore that is all.
i want season 2 for arrow can you pls fix that
What to “F” Netflix. Why did you have to add the flurry of F words on the 4th season of “The Killing” and not only with that show, but all other Netflix originals. Does your writers not know that there are a slew of words out there to set the mood and the added language did NOTHING
love netflix. Your series “The Killing,” on par with the best English mystery series. I only wish it was continued
Was thrilled to see you release “Mysteries of the Bible”!!…. And then heartbroken to discover it is not, it’s “Science of the Bible”. You’ve got the show named incorrectly – and, the other one is far better. Please keep trying to negotiate with The History Channel to release this series, and also please correct the mistake bc they sue you.
Just saw that Netflix has employed “Horrific HANOI JANE” to do a series.
This is so painful and upsetting for so many and we just can’t believe it…why????
Everyone needs to boycott Neflix for putting the traitor Jane Fonda in a new series on neflix ! you really must not care about the men that suffer because of this sorry excuse for a human & am sure you don’t really care long as you are making a buck & i will be cancelling my acct
Why does Netflix continue to support the American traitor Jane (Hanoi Jane) Fonda? With troops fighting in life and death battles around the world, I would think you would support our troops. Instead you support the traitor Hanoi Jane. You continue to show her films and give her publicity. This is nothing less than a slap in the face of our troops. THIS IS VERY VERY WRONG ! ! !
Please! Do not support Hanoi Jane by showing her pictures and movies. She is a confirmed traitor and an enemy of the United States. PLEASE Stop!
Hi ive been waiting for a movie called non-stop…and I know its says long wait but its been passed over 7-8 times already ive been a good customer and this wait is ridiculous…if this continues where every next movie I pick I am passed over 7-8 times than im thinking of getting rid of Netflix.
Hi , The reason why Im contacting You is about your films an Tv shows . I know You buy resent TV shows that seem to have a range of shows , but I , like many older customers would like some more older Tv shows. First off , I enjoy the Twilight zone an no complaints there , keep it going , star trek world of shows are great , but how about WESTERNS ? The Wild Wild West Tv show , more WESTERN MOVIES the Jimmy Stewarts films like the Naked Spur , He did a bunch , The Professionals with Burt Lancaster, Lee Marvin ——TV SHOWS like The Shield . Above an beyond , One Step Beyond Tales From the Crypt Spartacus , Carnivale , the Wire. thanks for your time
Hi i would like to cancel/cut off the transaction i made with your site and possible to have refund thanks
I am from a little town in WV called Clay,
I live my sister who gets Netflix, I want you to know
That I love it it is worth paying for every month
One last thing is. THANK YOU THANK YOU THANK YOU
for putting Criminal Minds.. I have family who has netflix
And we all love criminal minds. Please never take it
Off if possible
theirs an outage and my daughter CAN NOT go to sleep without watching her :snow queen” when i asked a representative about a refund that shrugged it off like ” just keep checking and refreshing page ” we pay to have service and when ts interrupteD i think a refund is more then necessary and dont offer military discount VERY DISCOURAGING
I cancelled NetFlix before the end of trial period, but continued being charged month after month $7.99. I’ve contacted NetFlix customer service for a refund for two months of charges on a cancelled account. I was told that two days after cancelling service, that I was signed up for NetFlix again and charged for a service I have never used and did not sign up for. (I live alone & no one signed up under my name. Still waiting for a refund.
plz plz plz add the Lego movie and teen titans 2 netflix plz i realy whant 2 whach them
QUISIERA SABER COMO PUEDO SUSCRIBIRME PARA VER PELÍCULAS INTEGRAS DURANTE LAS 23 HS., TENGO TARJETA DE DÉBITO, POR MI EDAD, 83 AÑOS, NO PUEDO CONSEGUIR NINGUNA OTRA. ACTUALMENTE ESTÁ PAGANDO POR MI MAURO ROMA, PERO ME HE DISTANCIADO Y NECESITO MI CUENTA PERSONAL EN ARGENTINA, MORENO, PROVINCIA DE BS.AS.- puedo DAR ÓRDEN AL BANCO. francés, suc.. Moreno, PARA QUE LE PAGUEN MENSUALMENTE EN FORMA DIRECTA?.Por favor me explican cómo hago para ser titular de mi cuenta?.
Why don’t we have journey to the centre of the earth, decent Hollywood like first blood 1, delta force 1 missing in action 1,23 why why why ?
I am a bit disappointed in the lack of educational movies on Netflix, that are portrayed in a story line format. I attempted to find the Ben Carson story, when my grandson came home with a assigment to watch and review. I guess I will have to buy the dvd, in which case why would I need Netflix, since the majority of their films relate to violence, sex, drugs or cartoons, and programs that are mostly fictional. I really am disillusioned with Netflix
I have been getting DVD’s from Netflix for years. You used to have a local distribution center and there was a very quick turn around. I would send a movie back and get the next one in 3 days. Now you have closed the local distribution center and it takes a week to get the next movie in my cue. I am starting to get movies from my library now and wished Blockbuster had not gone out of business.
You took Sesame Street off Netflix 🙁 my two year old is devastated there is no Elmo!! Please add it back so I for have to cancel my account and boycott Netflix. Thank you.
Zero tv sitcoms
Seriously?!?!?
Come on…..how lame, could it be that tough to find gut splitting comedy
Major disappointment ….selection IS
Ok but offers of options SUck…..add more please!!!! Some current shows
Zero tv sitcoms
Seriously?!?!?
Come on…..how lame, could it be that tough to find gut splitting comedy
Major disappointment ….selection IS
Ok but offers of options SUck…..add more please!!!! Some current shows
Your American service reps have helped me each time I’ve had a problem. However, the foreign reps cannot understand me and I can’t understand them. I’m totally upset when they answer the support calls.
Tried to find an email address for the ceo of NETFLIX, but none on line.
I want to say BRAVO FOR SUPPORTING NET NEUTRALITY …YOUR EFFORTS ARE SUPPORTING DEMOCRACY AND NON MONOPOLY BUSINESSES…the perversion of owning the internet is so capitalism gone totalitarian. Thank you for doing your Part NETFLIX
we are having a lot of problems with Netflix, we try to watch it at night it stays on for 5 minute then goes off to loading. an half hour program takes almost one hour.the problems start most of the time at 7pm. we are getting fed up with this, we wish you would update on your end. we are thinking of going to another company because o this reason. when we call up we are told stupid things, not sure if your people know what they are doing.please respond we are unhappy customers.
we are having a lot of problems with Netflix, we try to watch it at night it stays on for 5 minute then goes off to loading. an half hour program takes almost one hour.the problems start most of the time at 7pm. we are getting fed up with this, we wish you would update on your end. we are thinking of going to another company because o this reason. when we call up we are told stupid things, not sure if your people know what they are doing.please respond we are unhappy customers.
It has been a awhile I just put in my request a long time about all the horror movie like the conjuring and mama and atomic dog and bad moon and ginger snaps and the two remakes of halloween of rob zombi and the other remake fright night and fright night part 2 new blood and an American werewolf in Paris and wolfen
And the storm of the century and mans best friend and all silent night deadly and all black and white monster classic and all four critters and all nightmare of elm street and all five hundred of horror and tv show like all of 7th heaven season 1-11 and all eight season of who’s the boss and all 9 season of family matters and all 8 season of full house and all nine season of Roseanne and all pokemon and all six season of Captain Planet and cartoon of free willy all step by step
I might have more idea later
i returned a movie long time agao and your now just telling me that you didnot get it and you asked me to be a member welcome me back not telling me you were going to charge me for a movie i returned and how is this going to work you can say at anytime you didnot get the movie and i get charge extra for it i want my money back because it not worth being treated like i lied to get your service and i always returned the movies i am not your friend so stop saying your mine and give me all my money back i am going to bbb about this poor tatics your using if i had the movie and i owed you you should had said it would cost me to join and pay for the movie instead you went and took it out anyway and you keep poeple personally debit card number in your system why. i am going to take you too court
I am very upset that all of the ESPN 30 for 30 films are no longer available.
Don’t have enough good movies
Don’t have enough good movies
The most annoying thing ever…watching something and being interrupted by a box popping up saying “sorry we are having trouble playing this selection, please try again later” happens all the time and is so annoying. Turned off cable to save money..thinking of turning cable back on so I can watch my whole show and not be interrupted as much as on netflix.
Enjoy Netflix alot BUT need more, more and more National Goegraphic, documentaries and how about History Chammel episodes.
Thanks
How do you CONTACT Netflix by email??? Someone MUST know.
i would like if you would consider putting “criminal minds” on Canadian Netflix because my 13 year old daughter(who is obsessed with that show) and i have wanted to watch that for a while. That show is awesome and i think a lot of people would be happy if u did so please put criminal minds on Canadian Netflix
Suprise! I just read all the comments listed on the coment page on “Tell Us What You Think! Well unless Over 2/3s of the comments are wrong. I don’t think Netflix relly cares what it’s clients want or what they say.Notice to Netflix, most all movie selections are out dated, wierd, and in general “SUCK” Some one needs to fire the person/persons incharge of movie programing. Hire someone that actully knows this is 2014 not 1930s/40s/50s.I’M sure a good number of netflix clients would agree, Netflix needs to program more recent releases.good luck on any one ever reading anyons comments.
MR. STOKES, ANSWER,to your question, CONTACT Netflix by email, I can assure you, Know one knows, because Netflix relly doesn’t want to here from you or any of it’s clients. This company has grown so large, they have forgoten the client base and how they got where they are today because of people using Netflix in the start up days. I WILL MOST LIKELY NOT RENEW MY MONTHLY CONTRACT, Simply because the movie selections,”RELLY DO SUCK”
I have tried to get net flix have followed your instructions and have had no luck. have not been able to get any shoes for a month . if I cannot I guess I will have to cancel. can not pay for something I cannot get.
look what ya do, now I have nothing to watch
I was trying to keep up with the kardashians and now I cant
im gonna spam you until you put kardashians back on
Persian rugs
you lie like an alfombra
I have commented 8 times, and you still haven’t replied. and frankly, I’m not too happy about it
Can y’all please put gold rush back on Netflix I liked watching that show
Netflix used to be good, now all the asian martial arts movies are the sub-titled versions and not available with english language. Why did you mess up a good thing…………. never use netflix anymore, need to cancel soon…. the old format was better….
Move dvds to streaming.
I can’t get my “FREE” Acct. canceled!!! COME-ON, BE DECENT!!!!!!! I’m going to get our local TV Station’s Advocate involved if this doesn’t get fixed before 10/22. He’s really good!
Your team is fantastic! Your tech group is excellent. I want to thank you for all the help you have given me today to once again log on your site to enjoy your fine selection of movies. Your tech person talked me through what I needed to do to clean up my computer from a nasty invasion. I followed his instructions and now once again am able to enjoy the service that I have with you! Great job. elvy
You took sister wives off Netflix?! Please put it back. 🙁
the help service does not work. cant see half the movies advertized. There is no way to contact Netflix customer care via email.
Why is it that my recommendations are for shows i watched 5
Months ago and nothing for anything i watched lately. Ive got recommendations for the same stupid movie always. Nothing ever changes on my profile”because you watched” ive watched 20 different movies since then. I can definitely watch stuff elsewhere, and dont say “well go then” cause ill be gone baby and you will never see my money again
necesito tener netflix !, soy cliente de uds y cada vez que intento la comunicación de de mi televisor me pide reintentar y no tengo servicio agradezco
Please put Friends on Netflix
Absolutely disgusted with the lack of assistance in resolving issue with Netflix. they quite happily blame the internet provider, the television and send no information at helping to resolve the problem yet are quite happy collecting the monthly sum. I cancelled the service after repeated attempts at resolving the issue brought no satisfaction and want to warn others to carefully monitor this service. When there are no customer complaints you know they monitor something . Shame on you for not trying to keep a customer happy.
Netflix I love it but is wish you guys would put batman the animated series because I’m a huge fan of batman so please try to
Netflix service has generally been good by mail, however recently when I’ve had a series of DVDs ordered and “a short wait” is indicated, the service has been poor. Since I have other movies on my queue that are readily available why wouldn’t one of those be shipped while the top listing finally becomes available??? At this rate the price per DVD isn’t a bargain! In the past when I’ve returned a DVD during the week I’ve received the next one two days later. Perhaps I’ll have to cancel and just check DVDs out from the local library. Come on, Netflix….you can do better!
Por favor suban downton abbey la cuarta y quinta temporada!!!!!
Gracias!!!
Netflix people I’m begging u please don’t take down blue mountain state p
trying to watch movies and cuts out halfway thru it. try to login and cant remember password .requested an email 3days ago still haven’t receive one
Why does uk netflex have crap content like it has bad boys 2 but not the forst movie and loads of good films that are not on it its kind of a rip off when the us version has all and more big time updates needed!!!!!
I watched 42 episodes of Grand Hotel (Spanish show, with English subtitles. I was completely hooked on this show and suddenly… it ended abruptly without the 3rd season. I have called Netflix customer service and they cannot say anything about it… when the 3rd season will be available, let alone IF will ever be available. How come Netflix releases only 2 seasons of a show, leaving the viewers out in the cold? Bad customer service. I’m quitting Netflix as soon as I finish with Breaking Bad.
your movie selection is old and antiquated. Otherwise most programs are not worth viewing. To say I am disappointed with your service is an understatement. Looking on the Internet for your most recent releases are still old. Total Recall is one of your most recent releases….. And it is old, old, old. Please advise as to your most recent releAses. But from my research are poor. How about something from 2012. Most of your ivied are over 20 yeArs old. Time to improve. Please advise
How do you contact Netflix by email???.. thanks!
I received a message that several discs that I had requested were no longer available. The message disappeared so quickly that I was unable to make note of which discs you were referring to. Please send message again in a more permanent form.
Thank you;
P. Garland
we have been trying to watch some films it never lets us
it always say theres a problem so im going to cancel
Please help me i need my password, my name account
Thank you
Helow
Plese INeed my password and my name acounnt
Iam pay for Netflix and i havent receive senal
Iam from Chile
Thank you
Hello! I must confuse I am only sixteen years old, and am too young to order things and be apart of a contract.
Once I watch them, don’t mail me again! 😛 😉
Also, I asked for the DVD Love Hina, NOT Failure to Launch!!
YOU’RE A FAILURE TO LAUNCH!!!! In the BRAIN!! -_-
NOW! – Copy Love Hina off the DVD’s, and put them on your website watch! (watching, not time watch, I mean -.-)..
Hello when will you do an update for lg connected tv,
For the moment i can’t select an profile it s a big problem because i want to select kids profil on my lg tv.
Best regards
I am a big fan of Netflix. You have great selections of movies. I am disappointed that you do not have available religious movies such as Noah, Heaven is Real, Son of God and God’s No Dead to choose from to watch.
Excuse me Netflix Can you put little Nicky and Teen wolf on
called in to Netflix 2 months ago about 4k streaming, was to upgrade to 4k and would be grandfathered in since I’ve been a member for over 5 years. I did this and of course was charged the upgraded price. Called and complained and your service representative was belligerent with me and said it was my fault for upgrading and they didn’t offer the $7.99 a month and that’s what you get. I didn’t ask for 4 screen viewing, I asked about 4k and was told I was grandfathered in, and that’s what every sight I looked at before hand said, but I wasn’t getting 4k until I actually upgraded my account.
I work in the service industry and if I talked to people in the manner this woman at Netflix talked to me, I wouldn’t have a job.
If you’re grandfathering people in then don’t make them pay more.
I am still having trouble with my Netflex playing my movie ARROW!, HELP
HI
I can not get my password in my account Netflix . in my account worked in united states but when i went my country Saudi Arabia that is not work.Also i don’t found it my password when i enter my email that didn’t send new my password.
I have to say i’ve read all the rhetoric about netflix, wake up folks nudity, bad disks, what you consider bad programing etc etc and etc, this is what happens when you are peddling as fast as you can, at least you have choices! how would you like living where all programing is goverment run and you have no choices at all, as with any company that most likely services half the U.S. if not more there are problems, and from here they all sound superficial and more your own morality problems and folks that love to whine, GET A GRIP FOLKS,Thank you Netflix for all you do.
could u put the new seasons of black orphgan on netflix? i love that show and it would be so cool if you could!!
Just wanted to say BRAVO to Theresa in Customer Service who helped us connect with streaming videos. She realized we needed to contact Sharp to have them reset/connect our wireless router. She was efficient friendly and gave us the right information!!! So thank you Theresa … job well done!!!
I am signed in for my free month and do not know how to get and watch a movie on my TV.
instructions please.
thank you,
Roanne Katcher
Why is “Wild” with Reese Witherspoon not listed at all on Netflix? Most films that are showing in the theaters, have received strong reviews, and are Oscar contenders are listed on Netflix in advance of their release on DVD. For some reason “Wild” is being ignored by Netflix.
PLEASE PUT “PAIR OF KINGS” BACK ON NETFLIX!!!!!!!!!!!!! It is my favorite show and I can’t believe you cancelled it!!!!!! PLEASE!!!!!!!!!!
This is the only reason I have Netflix and now it’s gone! Please put it back on!
Please at least tell me if it has to do with copyright or something like that. I want to know why!
Netflix has put authorization amounts on my account for the last 3 months and they were deducted from my debit card along with my membership fee. I did an online chat and called customer service and got no resolution in getting my $26.25 back that they owed me. I’m done with them.
As a paying customer I would expect all series to be updated
My favourite series such as vampire diaries and the originals have not been updated where series have not been added ! Also in the new releases for films, there is no appealing films that are new out on DVD that are not still yet out on netflix
Update vampire diaries and the Origionals just to frustrating with so many missing !!
PLEASE PLEASE PLEASE put the show “Chasing Life” that plays on abc family on netflix!!!!!!!
i’m just the ordinary guy likes to stream content but never quite found the to right one for me
But I have to say that this service has come to a close second too plex which comes with things I had to deal with not having but still going with because what else is there if you don’t have Netflix or Hulu plus though I do have Netflix but watching my favorite shows without worrying about programs taking so long to update or disappearing because license renewal issues would really please me kick back relax and enjoy the show that’s what I like to do if I worked at a company for a multi media service I would pitch the idea to add some sort of playlist for not just your favorite TV show’s but also your favorite episodes within those individual shows mixing episode from your favorite tv show on one playlist sorted in any order you like and have them run one after the other can even add your own personal TV Guide and tracking feature to monitor how do you watch and Sidebar interviewing mode to organize your playlist while you’re watching so you always know what’s next that’s just One or two out of many that I always wanted to see come to life but hey that’s just me
WHY IS HANNAH MONTANA FOREVER OFF Netflix I WAS WATCHING IT TILL IT TURNED OFF.
Netflix is quickly becoming outdated. Movies suck so badly these days that Hollywood should not only be ashamed, they should be subject to a special tax for causing human suffering, but I digress. Netflix DVD’s by mail is the worst part of my account. I wish I could disable this feature and only stream. On the rare occasion one of the self proclaimed geniuses of HW actually put out a good movie, I rent it from Amazon. If it’s a classic or truly crap movie I can stream it from Prime or Netflix instant watch. What is the point of the mailbox delivery system…give it up already. Also, start offering movies for rent that are worth the money to rent (good advice to Amazon as well).
PLEASE PUT PAIR OF KINGS BACK ON! It is my favorite show and I can’t believe that it stopped! I’m not sure if it has to do with copyright or something like that, but if so, please tell me. It is the only reason I have Netflix. PLEASE!!!!
CUANDO PONEN NUEVOS CAPÍTULOS DE MARVEL AGENTS OF SHIELD !!?
Please can you guy put the 6 sesson of tne vampire diarie i we be very proud of you guy and thanksfull
I really appreciate how Netflix put “Friends” on there, but I am totally disappointed that they took off my 4 favorite shows: “Shake It Up” “Hannah Montana” “The Suit Life Of Zack and Cody” and “Drake and Josh”. PLEASE BRING THEM BACK!! Those were my favorite shows on Netflix, and I don’t understand why you took them off because the ratings were high. Also, my friends enjoyed watching them too. Please put them back on as soon as possible. Thank you.
I really appreciate how Netflix put “Friends” on there, but I am totally disappointed that they took off my 4 favorite shows: “Shake It Up” “Hannah Montana” “The Suit Life Of Zack and Cody” and “Drake and Josh”. PLEASE BRING THEM BACK!!!!!!! Those were my favorite shows on Netflix, and I don’t understand why you took them off because the ratings were high. Also, my friends enjoyed watching them too. Please put them back on as soon as possible. Thank you.
Dear Netflix
I purchased netfix in hopes you would have every motion picture the USA would have to offer. There are a lot of movies that I want to see but you have to have them shipped to you via mail. I don’t think that is a modern business model. Your called “NET” Flix, thus internet streaming films should be your bread and butter. Ordering by mail is a pain in the ads and it cost more overhead for your company. My hope is you be an internet sensations and have all films online someday. It would give you undenyable customer loyalty and you domenate the movie rentals business now and in the future because it makes more sense to stream rather than wait for a film in the mail. It would give the customer ease of use and make choosing my movie more satisfying because it’s more convenient. Bottom line it would make you a better company.
Dear Netflix
I purchased netfix in hopes you would have every motion picture the USA would have to offer. There are a lot of movies that I want to see but you have to have them shipped to you via mail. I don’t think that is a modern business model. Your called “NET” Flix, thus internet streaming films should be your bread and butter. Ordering by mail is a pain in the ass and it cost more overhead for your company. My hope is you be an internet sensation and have all films online someday. Plus I threw my DVD player away!(thus “NET” Flix). It would give you undenyable customer loyalty and you dominate the movie rentals business now and in the future because it makes more sense to stream rather than wait for a film in the mail. It would give the customer ease of use and make choosing my movie more satisfying because it’s more convenient. Bottom line it would make you a better company.
Once these people have your credit card – try and cancel. It is near impossible.
Hello, I am writing this complaint to inform you on how your recent removal of Tangled has affected my 9 year old daughter that suffers with various behavioural problems; she is feeling quite distraught as this is her favourite and most commonly watched film. If you would be so kind and re-upload Tangled onto your film list as we cannot afford to buy a DVD player for her therefore meaning we also cannot buy the DVD as we would have nothing to watch it on; we also enjoy your other variety of films. We would highly appreciate if you would listen to our suggestion it would save a lot of hassle and money, resulting in a very happy young girl. I am very sure we are not the only ones who are unhappy with your latest removal of this Disney classic. Thank you for your co-operation and taking the time to read and hopefully take action.
Your sincerely, Ellie.
Came off of DVD delivery to try streaming for a month. Wanted to look at my DVD queue for reference for streaming. Cannot access it on the website unless I am signed up for a DVD plan. So I have to pay money to see what I wanted to watch. Was told it is “essentially 2 separate companies”. What a bunch of FN BS. Think they just made me an Amazon customer!!!
It has been circulating on Facebook that Netflix is deleting BBC shows (except for Sherlock) on the first of February. Many petitions have been signed in hopes that this will not happen. So, my question to you is what will keep these shows on Netflix? Why can’t you just get a new license for the shows? You may think we are just stupid Whovians and other fans, but you have to understand some of the shows you are taking away have changed our lives. They have made us who we are. Especially Doctor Who and Torchwood. By taking shows like these away from us, is like taking part of us away. For some people Netflix is the only way to watch tv shows. And some of us have Netflix just so we can watch BBC shows. So if you go through with deleting BBC shows, just know I am warning you now. The fandoms will ask repeatedly for you to put them back until you do.
Why!!!?? Your taking doctor who off!!?!!??!!!! Come on I’ll never watch Netflix again if you take it off!!!!!!!!!!!!!
I’m continuing to have trouble accessing movies. tonight I tried one, “not available” tried another “not available” tried to phone and line is busy for five minutes. If you can’t do a better job I’m going to switch to another provider. If you look up my account you’ll see ethat I have had repeated trouble. Each time I have to go to the basement to my computer to get your website. I’m 90 years old. Give me a break!
my mom has account with your movie co. I love your co. But their a little problem you don’t carry current movies like frozen or any newer movies that coming out. you have older movies only. And you don’t have Pixar toy story, homeward bound movies, finding nemo. You don’t even have the new Muppet movie. can u please add newer movies to your lineup. thsnks
Please add season 2 for the TV show “Young Justice”
This customer service thing is a joke. Everything that we’ve asked to happen, hasn’t. Either you never look at this or just don’t care.
We love Netflix! One thing we really would like to see is an option to require a password or pin number to be required to enter into certain profiles. We have a 12 year old daughter, and we want to let her have it on her bedroom TV, but we’re uncomfortable allowing her complete access to all profiles unsupervised. Please consider this valuable service. Thank you.
The dvd’s by mail are taking longer and longer. They were fine for a long time and during the busy holidays. I take them right to the post office. Nextflix tells me the post offices where my movies come from are doing a maintance since Jan. 4th. The 2 post offices where the movies come from and go back to have no maintance or any issues. They say it’s Netflix holding them from sending out and checking in since Jan. 4th. I sent movies back on Jan 16th Netflix checked them in Jan. 22. I can drive there in 1 1/2hrs. I can get a package from Calif. to S.C. in 2 days. I believe Netflix has a maintance or other issues since Jan. 4th.
The dvd’s by mail are taking longer and longer. They were fine for a long time and during the busy holidays. I take them right to the post office. Nextflix tells me the post offices where my movies come from are doing a maintance since Jan. 4th. The 2 post offices where the movies come from and go back to have no maintance or any issues. They say it’s Netflix holding them from sending out and checking in since Jan. 4th. I sent movies back on Jan 16th Netflix checked them in Jan. 22. I can drive there in 1 1/2hrs. I can get a package from Calif. to S.C. in 2 days. I believe Netflix has a maintance or other issues since Jan. 4th..
I agree with you they need to add new movies
I love Netflix very much. But it gets kind of boring to see the same movies all the time. If you can constantly update Netflix and put up more tv shows and movies, then it would be so much better.
I spent about 1/2 hour today with a young lady by the name of Emily.She was very helpful and a pleasure to be with as she was helping me get set up.Thank You
Bill
What is the point of a 1-5 star rating system if all of the shows and movies are between 3.5 and 4.5 stars?
Hi tried untold times to recover my password getting no response from password recovery, had enough not getting no email reply from Netflix am am inputting the right email down, want my membership canceled as can’t log on to cancel it myself for big Company think bad don’t respond to emails.
When i finished watching all of top gear, i was waiting and expecting new seasons. but then today when i got on only the latest 4 seasons were on. whats up with that?!?!?! now i switched to hulu, which is nowhere near as good as watching it on netflix. please take them back, and perhaps put the new seasons on too.
Your agents have poor customer service. They were rude and hung up on me then when I called back the agent obviously couldn’t spell and just put me on hold to a higher representative who could not do anything but tell me to call back and waste another half hour on the phone. This is insane I have this problem every month where I have to uninstall and re-install Netflix to be able to even watch the OUTDATED material. I wouldn’t recommend buying this service it has been nothing but a burden. 100% unsatisfied customer of 7 years.
Good morning, my name is Jose Manuel , I live in Spain and I received a receipt in my checking account an invoice of your company which does not serve my country. I talked to my bank and they have informed me that report the fraud to the police by a receipt for something I did not order and that you have been charged illegally on my credit card.
I request my money back as soon as possible or sue you for fraud. Please answer me in Spanish.
We good for just over a month then the sound started to play up. Dropping out for about a second every few minutes. Unwilling to pay to talk to netflix so cancelled subscription
We have had netflex for over a year now. I and my wife were wondering why some of the shows that are still currently on regular TV are being shown on netflex and TV also, other one are not. We enjoy Big Bang Theroy, Monk, old shows like Baba Black Sheep, Northern exsposure, Honey Mooners, Tool time. I’ll type in these from time to time and I get told on screen not available. It’s irritating to see new listing added and most of them are ones that are still showing on regular TV or new seasons. I know you can’t make every one happy but I just don’t understand how your type in checks work. I can watch a movie and the next day netflex has another group of movies that says because you watch this particular show these are available. Do you monitor the type in request that customer are asking to see or does it require that so many people have to request it before you’ll show it. Thank you D Starr
I am watching the Grand Hotel which Netflix has divided into 42 episodes. I read on online that there are an additional 22 episodes ( on YouTube but not with English subtitles) . According to a blogger, Netflix sent a note that those remaining episodes would be added on February 27 th . However, I only see that House of Cards series will be added. I am hoping that Netflix feels some responsibility for completing a series that they started……but I have just read a multitude of complaints!
Btw the complaints about phone service are warranted. I called said hello with return response and then he hung up!
I had taken connection in UK and made necessary setting to watch the movies. however after few days i had to move to india, in india they don`t have service. i cannot watch any movie. Hence i want to cancel the service. There is no number to contact on website in india. After sending email to customer service still there is no response to said request. Netflix is unecessary charging me. Any help would be highly appreciated .
My credit card is still good but my password is not. Nothing I have tried gets you to accept me as a customer.
I can not log on to a paid for account. Do not understand why.
i either have a valid relationship with your company or I do not, Let us stop playing games with one another. Match what I have paid for cancel our relatioship.
best change something quick or I DO. NO interest in paying anything for that which I cannot acquire. Not that hard to identify!
Por favor dar de baja el servicio
Ya lo he solicitado el año pasado
Aclaro que solicite a la tarjeta american express el stop debit y devolución de cargos
more hinterland please!!!! I love this show.
put dance moms back on netflix
I would like to see the dance show Bring It, it’s on lifetime. I like netflix for all the movies, but I love this show, and would like to see it on Netflix. Thank you
hello I love ww2 war movies but find very few could you please put black sheep squadron tv series as well as 12oclock high tv series and what about the movie the mighty eigth as a vet I love to watch them you all do a good job but need better movies even the red tails movie any movie with ww2 aircraft in them. thanks
I am requesting for this company to put naruto and shippuden on netflix trust me more people like me will be willing to get it then
I’ve had 8 movies on my DVD queue that have NEVER been available. Netflix has NEVER had these movies, ever. WHY ARE THEY LISTED FOR RENTAL IF YOU DO NOT HAVE THEM???? Three of the movies were suggested viewing for a class I was taking and I really wanted to watch them. The movies aren’t on streaming, DVD or anywhere. Why do you have them listed? That is just false advertising.
Will y’all please add the last three seasons of HEARTLAND??
I have only had Netflix since 16th January free trial? My back side!!! I was charged TWICE in one day on the 16th February. What’s going on there?
I love Netflix but there is one problem that is need to add new movies
my mom is a user i use hers anyway please put keeping up with the kardashian back
can you please put more shows or more season’s of shows I’ve watched on netflix
I was wondering if you could put all the transformers movies on their thank you and please reply
Have been a Netflix customer a long time but the post office is killing everyone. I’d that 2 to 3 times as long to get movies in the mail. I have seen 4th class mail move faster! Think I am going to change my ,plan to just 2 movies a month. Looks like it might be awhile before anything is done.
One other thing, not sure what is meant by a short wait but several weeks Seems like longer that a short wait. Since movies move slower, everything movies slower.
Sure hope something is done soon!
Extremely frustrated!
I kept getting charges of $7.99 on my checking account. When I told Netflix we did not use the service, I was told the account would be cancelled. (the $7.99 charge was coming two-three times on my account at a time.) I got a note saying it was probably someone else in the house – I don’t think my two cats are looking at shows!
Now today I got another $7.99 on my checking account. I called the # for service and the person there wanted information to go into my computer – he said it was obviously someone else using my computer! I just cancelled the wervice but I woiuld like any of the $7.99 charges for the last two months.
Netflix is the best thing that I found to kill time at work. I wish yall would put Cockeye Cowboy of Calico City back on,it is such a funny show.
Netflix is an absolute shambles to be honest, I pay £5:99 a month for what cause it never bloody works, I thought maybe it was my internet connection but no it’s perfectly fine, and when you get a hold of the company they never do anything about it, cancelling my account!
I wouldn’t even bother cancelling your account I cancelled mine and they still steal money out of my bank twice a month now I’m in the middle of trying to stop them with my bank. I agree there a shambles
Desde el mesde noviembre di de baja mi servicio de netflix, pero todavia me estan cobrando en mi tarjeta de credito. Por lo tanto les solicito cesar el cobro y hacer la devolucion de lo cobrado en exceso.
I started watching Grand Hotel and got hook to it. But season 3 is not transmitted, which I find unfair. Please Netflix do the right responsible thing and complete the series as soon as possible so we can see the happy ending.
lst 2 years of House of,Cards was great. This year is garbage.
Writing is horrible. Characters are changed. Stopped watching
after a few episodes.
My name is Dan Kiniry. I have been a fan of House of Cards from day one. Although i’m a fan I WILL NOT BE WATCHING ANY FURTHER SHOWS AND WILL BE CANCELING MY MEMBERSHIP AFTER THIS MONTH (Feb 15). The reason is the gay scene late in season 2 with Kevin Spacey. It was totally unneeded and adds nothing except to someone’s gay agenda. Truly appalling and pathetic. BTW this is ALL ON NETFLIX SINCE YOU GUYS OWN AND PRODUCE THIS. I have made this known to my friends and associates and they tell me they will be canceling their membership as well.
I love Netflix but have cancelled my membership.why you may ask ? Simply the parental control set up is appalling . Look at Amazon absolutely brilliant parental control set up . Netflix get your act together and you have even more customers .
Hello my name is Jeremy Wauters I love Netflix a lot. But you guys need to put newer stuff on there like the rest of season 4 in the walking dead and add more movies that don’t suck. Ok thanks bye.
Dear Netflix People,
First, thanks for being such a wonderful company! But, I have a problem… I’m trying to watch a show called Eureka, but you only have seasons four and five? I’d greatly appreciate it if you’d put seasons one, two, and three up, so I wont be lost. thanks!
Hi I really like netflix but I have a special idea for what I liked to watch it’s One tree hill this emission is no where and I really like to watch is so can you please put One tree hill on netflix please I really like that and otherwise I really like netflix so mutch but i’d like it more whit one tree hill I hop you will consider my idea. Thank you a lot.
Netflix in Australia: Lowsy selection. 80% aggressive and violent movies. Where are the classic and contemporary TV shows, US, British and Australian??? Where are the great movies and wonderful array of Independent and Foreign movies shown over the years. Not worth the subscription.
I had started watching a tv show, and it was cut off halfway through the second season. I think it may have 3-5 seasons, but I was not able to continue it! I would like if the rest of the show was put on Netflix.
I had started watching a tv show (called Yu-Gi-Oh), and it was cut off halfway through the second season. I think it may have 3-5 seasons, but I was not able to continue it! I would like if the rest of the show was put on Netflix.
I love Netflix,for many reasons. But I WILL MAIL my payment.I have antennae TV and it gives me access to many programs i can’t see on local TV. I do not make a practice of paying my bills online, or by a bank draft, or credit card.I have not worked regularly due to surgery for a brain tumor in 2014. i now have a part-time job, but I do not make regular deposits on the same date each month.I won’t be forced into yielding to this policy.
Thank you for your service. I will mail my subscription ahead for several months at a time.
Sincerely,
Jill C. Nelson
I dont think ill ever get netflix until good tv shows such as simpsons. South park. Parks and rec. sons of anarchy and more are on the canadian netflix. Why these good shows arent already on is beyond anythin ill understand more people and i mean way more people would get netflix if these shows were on the canadian site. Rosanne. Cosby show. Street outlaws.. I would run out of room typing everything. Lets get these shows on. And more movies horror movies to be exact. Childs play. A nightmare on elm st. Friday the 13th. Etc..
having the same problem with Netflix streaming in Canada that i had in USA that is why i cancelled Netflix in USA keeps stopping when watching movie if this continues i will be cancelling my account after trial period is over tried all suggestions from Netflix my wi-fi reception is excellent browser is centralised and high off the floor going to try other things but i do not think it will solve this problem. Wolf
Of my 8 years and hundreds of movies I have seen, I just witnessed a rock bottom video. This made me wonder if Netflix has any standards for letting any body send in or sell what they think is worth a viewers time. I’m 59 and seen many movies. This “Devils Backbone Texas” was my hitting bottom. I wasted time seeing this. Netflix seems to let anything hit their list. I have never made any statement about anything I have ever seen except for this.
you need to add more movies onto netflix. i am a boring so i haved watched alot of your movies and tv shows. New seasons should come sooner and so should new movies. You dont even have “The Notebook” on netflix and that movie is old as the hills.
I am very disappointed AGAIN. This is the second time I have attempted to sign up for Netflix. The first time my son joined and we cancelled it within two days because it did not offer the films we needed.
AND Now, I made the same error. I attempted to see if perhaps I could give it another go at it. Signed up, added the extra $4.99 and NO……movie. Unless I wanted to pay MORE and wait to have it mailed to me. I just cancelled my trial and only used it for an hour while attempting to find the movie I wanted. I will continue to use Amazon and just ordered this movie for $2.99. I WILL NOT MAKE THIS MISTAKE AGAIN.
I think the site is great butt you guys need to put the next season of the anime fairy tail pleas and thank you very much
i contacted Netflix to cancel my subscription, the customer service operator kept me on the phone so long the cost of that one call was over £20. I,m discussed and appalled that these companie,s do not advertise how much these call,s cost per minute, I certainly would have wasted that amount of money on one call. Shame on Netflix
netflix has ruined TV for us all…blockbuster would have every month great new movies released from the theaters you could watch several very good movies every month but now since Netflix put blockbuster out of business all we get is a monthly bill and millions of B-c rated movies that are terrible. Netflix you are a rip off you need to do better. Next to never do you have anything released worth watching
I decided to get Netflix back in January what a big mistake they say you get a month FREE in my case this wasn’t true in the February I got charged TWICE a day apart so I decided to cancel my account I got an email confirming this saying they would cancel my payments and I would make one last payment on the 17th march I still would be able to use Netflix until then ok that’s fine march comes and take there payment TWICE Netflix no longer working on my telly that’s fine and then April 17th they took another payment so I went to my bank and asked them to stop Netflix from stealing money out of my bank and today 20th April they have taken ANOTHER payment and stolen more money out of my account so I will be going back to my bank tomorrow morning I just don’t know how to get in contact with Netflix if they don’t stop stealing out of my bank I will take this matter further they seem to ignore there unhappy customers
I am very displeased with Netflix! We are using the 1 month free trial and if Its up to me it will probably be canceled after the month is up. There are not many good movies to watch on there. Most of he movies I want to watch are not on here. We have an old fashioned movie store that I have went and rented movies from since having netflix! Even when I have tried to watch a movie I want to watch it has stopped numerous times and I have to hit play again. Very very annoying!
Would like to cancel my Netflix home delivery, but keep my streaming service. Hopefully, I will receive a response that this has been accomplished.
Love the streaming service!
I am happy with netflix in many regards, but wondering why certain shows have been ignored? We would love to see Will and Grace, Dharma and Greg, Knots Landing and Dallas. Particularly Knots Landing, as there has never been a release of season three on dvd and i never found out what happened. Would also love to see Happy Days and Threes Company. Hope these shows and more like them can finally make their way to netflix!
Please please please put more Doctor Who!!!!I heard it came out last year but Netflix doesnt have it!So please put it on their for me and all the Whovians(doctor who fans) here in the US.
I agree with Kayla, that the selection is too limited. I’ve only been using the service for a few months and I’m already feeling as though I’ve seen just about everything I’m interested in seeing.
Please add more flicks starring John Turturro and Philip Seymour Hoffman. Both are fabulous actors. I’d also appreciate more great foreign films from yesteryear. I recently watched the oldy “Cinema Paradiso” and thoroughly enjoyed it once again. I similarly enjoyed “Like Water for Chocolate”. Would love to see “Night of the Shooting Stars”, “A Miracle in Rome” as well as many of the compelling Swedish, French and Italian films from the 50s and 60s. I’d be especially interested in films starring Marcello Mastroianni, Anna Magnani and Simone Signoret.
After 10 plus years with NetFlix, I am disappointed in their lack of attention to the DVD movie titles that they rent. More often than not, discs in a series go onto a log wait and before I get that particular disc, it is moved to a “saved” status with an “availability date unknown” tag. This leaves gaps or even unfinished series that I want to see. Lately, titles I want to see are already in a saved state or not even listed in their library. As such, I have been forced to find these titles and series on the web, where I can at least download and play them without the constant stopping and stuttering of live streaming. Unfortunately, the quality of the titles is not the same as the DVD. Also, the lack of contact information, where real grievances can be made known to the company officials in charge is a good indication that they (Netflix) has forgotten who made the company what it became (the customer). I guess that since they put the major video rental chains out of business, that there is no more competition to interfere with their service, so, customers’ are now left with a “take what we offer you” approach, since a “where else will you go” attitude seems to be their new motto. Wonder why they have had so many problems in recent years that have made the headlines.
I love Netflix I’ve had it for a long while now but many of my favorite shows were just taken off. I don’t understand why but is there anyway for them to be put back up. I loved the 90’s cartoons and adventure time. I just don’t understand why they were taken down
Netflix is great but I would live to watch season 6 of vampire diaries and season 2 of the originals.. could you please add them
I am 11 years old can you please not take good luck charlie of please because it is a faverotie show pleas please please please please please.
DO YOU HAVE LADY CHATTERLEY’S LOVER 1955 VERSION WITH DANIELLE DEROUX AND ERNO CRISA?
I just finished watching the last episode of Bloodline. I really enjoyed the series, please bring it back for next year.
Thanks.
Got one of your boxes for Christmas (Neo TV Prime Time). Worthless instructions. Tried to hook it up the first time. Had problems, called customer service (Case #25095971). I was told (as also told by your online registration rules) that the purchaser gets three months of support. I got zero, just waited half an hour for your India rep who simply wasted my time. She said “free assistance” period expired and only wanted to sell me an expensive service plan. Never used it, never could, goes into the trash. Will tell retailer how wonderful your support is and will tell everybody that your company is nothing but a scam. You need to move your company to Nigeria where you will be in good company with the folks trying to get help recovering their hidden fortunes.
Hi netflix Can, t get no recovery email for passwords, tried lots don, t get no reply at all can, t sign on to cancell membership.
I enjoy my Netflix but wondering why do u show movies without all parts . Like joyride 3 why don’t you have part 1 and part 2 ?
i find the uk Netflix selection, there is no good movies on it and is a waste of my hard earned 5.99 a month i would appreciate it if you could update the uk list and put on some more films such as the purge anarchy
grace &Frankie was THE BEST I loved IT! THANKS
I love the Netflix business model. In a time where cell phone companies and cable companies price gouge us to death, netflix is a viable option with some truly amazing original programming. Thank you Netflix keep up the awesome work!!
Please renew Lilyhammer for the 4th season.if for nothing else to at least have a conclusion to the series
Just wanted to write and hoped someone at Netflix sees it. Daredevil is utterly fantastic! Please keep making more. In this day and age of over-saturated comic character movies and tv shows, it’s refreshing to see one so dedicated to great writing. I was a huge fan of the old Frank Miller comic books and you guys really have done a super job! Keep it up!!
I called in due to problems w connecting to Netflix…the customer service began to question me in reference to my computer. The conversation changed to my computer being corrupted, so we began repairing that. Next, came the offer to perform this (ongoing) for a fee. I paid. A month later computer began improper pop ups. I called the same number I previously used to be told I needed to call a different number. I became concerned..I no longer want this service and am seeking a refund!
Enjoy our Roku. We give up cable for Netflix and Hulu Plus. For the past eight days, we have not been able to watch one complete episode without the program stopping every 3 to 10 sections. We unplug the RoKu to reset but, it doesn’t help. We would like to watch the programs uninterrupted. Any suggestions?
I wish the new Friday the 13th an the
new nightmare on elm street
An daredevil is good
u r sick
An they need to put the new Tmnt
Frankie and Grace is the best show that you have produced. A second season PLEASE!!
Frankie and Grace second season NOW!!!!
I love the new Netflix series, “Grace & Frankie”. I love the humour! Please bring it back with season 2. Thank you.
Please get Dragon ball Z
I rented “The Equalizer” and it was cracked. You sent a replacement and it kept stopping throughout the first 15 minutes.
I will report it in the usual way, but I am wondering what has happened to your ability to send problem-free DVD’s. This is not the first time for me but it has been infrequent. I am wondering what is being done to eliminate these occurrences. I sit through 10-15 minutes of irritating previews and then you are faced with these problems. Is it worth it? is my question to me. Maybe, not.
I am constantly knocked out of Netflix viewing. You bill me each month. What’s the deal?
Can not view Netflix. I pay each month
I like Netflix–overall. However, I do have two requests. 1. Could your Netflix Previews please be no steamier than PG-13? Yikes sometimes! And, 2. Could you please provide a way to “star” it without finishing the show? Recently I’ve tried to watch what you promote, found them inappropriate for me, & turned them off. It seems like a marvelous business like yours would want to know what ALL customers think, not just the ones who are the type to finish these types of entertainment.
I just got off the phone with one of your representatives and was very impressed with his customer service skills. He was very patient, knew what questions to ask me and walked me thru removing Netflix and then reinstalling it. I hope somebody reads this and gives him a gold star! He is a keeper! and he was awesome!
Hi my name is tanner. I have owned Netflix for like 2 years now. And I have always loved Netflix. I have no bad remarks but there is one thing that I was going to ask. One of my favorite shows Impractical Jokers. I would love it if you could possibly add the show on it would be greatly appreciated. Let me know if you can
Thanks
Hi Netflix , I love you . I just wish that you could put complete series of anime on here. I would love the full series of Fairy Tail, Bleach, Naruto, and Inuyasha. Those are my main ones. Every other anime would be also helpfull. This is my main wish for Netflix. So if you could read this and actual go through with my idea that would be very wonderful.
Thank you
When can Netflix get new & good movies ? the ones on here now are old & have been on here for some time.. can new movies be put on there.
A couple nice visual improvements, but Netflix absolutely ruined their UI for computer users in pretty much every way possible. First there was the timeout that kept putting up “Who’s Watching” dialogs all over my tabs, and now one can’t even open new tabs when finding movies to watch later so you always have to go back to My List and find them all over again.
Netflix could not have possibly f’ed it up any worse had they tried which I actually think they did.
Veteran software developer who know how browser based UI should work…and it’s not like how you just did it.
Get rid of the f’ing timed “Who’s watching” dialogs and put back support for opening info on videos into new tabs so I can have several tabs open ready to play.
If your developers disagree, get new developers, as they are total f’ing idiots! Yes, I feel that strong. You REALLY REALLY screwed up!!!
I don’t like the new “My List”; you got rid of over half of my list and I can’t scroll down on what you did keep. Go back to the way it was, please!
Hello Netflix, I am very disappointed in you guys for removing all these great, fantastic movies, what make my dad. Please put back parent trap and archies final project. Thank you have a great day 🙂
i like Netflix very much, but I would like it very much if Netflix would add Teen Wolf from MTV back on starting from season 1-4
I love netflixs but the problem is I would like to see netflix include THATS SO RAVEN AND LOL THE MOVIE!!!
Why has season 5 of warehouse 13 been deleted I was half way through watching it, im not impressed.
netflix has stopped showing my shows. example john wayne movies,winds of war,war movies
why???????
no longer have items to watch. why?
fire those guys in charge.
please help
Creepy tactics
I had many issues with Netflix during a free trial and decided not to pursue with the service. There was no way to delete my account and it took a great amount of correspondence with the company to do so. I have been assured my details were deleted, but now, creepily, Netflix are sending me emails again asking me to resume the service – which is unwanted and unwelcome harassment.
Not impressed with you at all! The information on Netflix is all wrong. Netflix customer service is NOT available on Facebook. Netflix does NOT read/answer the email you listed.
Bring back expendables 2 please.
Hi all
Please cancel my membership a.s.a.p..
Regards
Nils
Can u put more episodes for hunter x hunter and put season 2 for sword art online that would help alot thanks
Thank you Netflix I think you services are the best bargains in the world right now
Do you have any programs that don’t have faggots in them?
Hey Frank maybe You’ve have been “Playing Drop The Soap” with Your Friends for Way Too Long to be Airing that Statement in a “Public Forum” LMAO!!!!!
I keep puking on my carpet with a gay dweeb in absolutely every thing I watch!
Check out Frankie and grace. Now there are 4 of them on the screen having a lovely dinner together. Can some one tell me which one gives it and which one takes it? How do those of us who are being forced to watch all of this , understand it?
I can watch 25anniversery phantom of the opera in America but not in UK why.
I think if you don’t process the customer’s card until the next day, that’s when the bill should be due. If I paid a day ahead of time and Netflix doesn’t process the card until the following day, than the bill shouldn’t be due until the following day. I never have this problem with Hulu, I think we are just going to stick with them…
Way am I getting hit paying twice every month for $11.99 on the middle of the month and at the end of the same month for $7.99 please explain, an cow can I fix this
I have been a customer for many years and the dvd deliveries were great. T 18 months has gotten terrible. I am getting of my list from the local library, thes I am getting from netflix. Your service has gotten really bad
Sense 8!!!! What a terrific show. You must do another season..A group of us watched it non stop.
Recommending it to everyone.
Congrats Netflix on another fabulous original hit.
I love watching Netflix, but some of the movies that I want to look at is not on netflix, such as swamp loggers and anna and the king.I would like to know when them two movies will be on Netflix.
My son purchased me 3 months subscription to Netflix as a gift, one month did not go through.
I contacted the online chat division and explained my situation after 30 minutes of wasting my time going back and fore and getting nowhere, I was clearly getting frustrated.
When I told the operator I was getting irritated and that he might possibly email me with the result he declined. He advised me to take a photo of the subscription card and email it to them and I am assuming I would then have to continue having the already lengthy online chat, something I did not have the time to do.
In utter frustration I cancelled the service.
When a customer pays for a service that customer has every right to expect that service to be provided. Clearly Netflix and their operators fail to understand the meaning of the phrase to provide a service.
I consider my experience with Netflix to be a complete and utter failure in customer relations.
Please put back the season 5 of prison break! Or give at least give me answers as of to why you guys took it off
Netflix is the best company we have ever dealt with, which is why we can’t figure out the reason series like House of Cards and The Killing are unavailable on DVD like they used to be. It feels like a bait and switch, when the shows come up on our queue, then are suddenly listed under “long wait” and only offered for streaming, which we are not set up for. Come on, this isn’t fair. We’re still very happy Netflix users, just wish you could let us access these great shows on DVD. Please!
I can’t tell you how happy it makes me that LONGMIRE is on Netflix. A&E executives really screwed up here big time. This is
such enjoyable show to watch and love the actors/actresses. I love this show so much I am about to watch the first 3 seasons
for the fifth time and then go right into the 4th. Please leave
this show on here for many years to come. TV shows now a days
are horrible but this one is terrific. Thnaks for picking it up
They need to put season 6 and 7 of vampire Diaries on Netflix
Yes I like Netflix but I never watch anymore because most of the shows are super old and I can watch most shows on hulu and hulu has newer show’s and the old one too so I don’t see why I need Netflix so I am canceling my account. Netflix has a few and I mean few show’s that I like that I can’t see on hulu!
I have been paying for netflix on my capital one credit card and im paying for nothing can you please get me netflix for me thank you.
When are you going to get better movies and give people what they want it’s a joke glad I’m on free trial going to Amazon or now TV
Please add season five of the new Hawaii 5-0
I love netflix it is my life. But I just have a request. If you can please upload the rest of the seasons of Fairy Tail on Netflix please and thank you.
I called to fix my Netflix and the woman I was speaking to wasn’t listening and kept making me repeat myself even though I was speaking clearly. Figured out why about half way through the call when she gave up muting herself as she spoke to her nieghbor. At first she was helping her neighbor with her call so I waited to get her attention back but when she went back twice to chat it up some more about non work related topics I did interrupt her. She did fix my problem but it was frustrating and unprofessional.
Can you guys add ghost hunters. That would really be cool to watch on Netflix please
I signed up for Netflix basic 1 DVD plan and the first month I was billed $8.99 for the plan, this month it JUMPED to $17,89
What the Hell?!! I don’t see any changes made to my account and yet my plan doubled. Needless to say I cancelled my account immediately.
Not happy!
i was trying to figure out what happen to my account
Very frustrating that the program keeps stopping and when we get it going again we can’t find where we left off. It just brings up the beginning again and not even the right episode ! Terrible lately!!!!!!!
Terrible ….keeps getting hung up then starting over. Really awful
When watching a tv series it does not show which season you are watching, so when you ( have to !) go back to the beginning to find the next season, one gave no way of knowing what comes next . You show the episode but not which season. Strange!
Netflix is an amazing service at an amazing value. I want to point out that your in-house productions are as good as or better than mainstream television productions. Daredevil, Marco Polo, Hemlock Grove, I have watched and are the examples I am speaking of. I plan on watching many more including Sense8, Bloodline, Kimmy Schmidt, Narcos, and House of Cards. If you look at my account I have watched and rated thousands of titles, and I feel I am probably an upper tier subscriber. The reason why I am e-mailing you today besides telling you that you are doing an excellent job in programming is to beg you to do something else. Please pick up Hannibal, the recently canceled NBC show. Although it did have a beautiful ending at the end of this season, and it could stop at this point, I understand that Bryan Fuller had a 7 year story arc in mind. Please let him finish the story with the vision he has for it. Your company has the resources and abilities to continue a project of this scale and production value. This would be a winning combination if you bring Hannibal to your subscribers. I also know that Amazon currently has the exclusive rights to Hannibal at this time, but I feel that they do not have the ability or the swagger to pull off a show of this caliber. Thanks for hearing me out and keep up the great work!
can you PLEASE put “that’s so raven” on Netflix? it will make me and many other people scream with joy. thank you very much
Your customer service is terrible.
I can’t find on your web page the listing of what disks I have received in the past. I called. Some fairly nice lady says she only handles streaming, but she’ll transfer me to someone who does disks. Right. Waited about 5 minutes.
Did it again. Same deal. Waited more.
Called a third time and got Mike. A young man more impressed with himself then in solving my problem.
Well, there is Amazon, isn’t there.
It’s not only the customer service. It’s Netflix All together.
I’m gonna need Miami Vice back on STAT. And while you’re at it, perhaps Reba, The Waltons, Little House On The Prarie, just to name a few. Any 80’s shows would be acceptable. Other than that, the offspring and I enjoy Netflix. I got a 3 month card as a Christmas gift last year, and have been in love ever since. had my first issue in almost a year wednesday, and it was cleared up in a matter of seconds. So much cheaper than cable,and all their sneaky shenanigans they try to pull. 🙂
Why does Netflix keep stopping in the middle of movies and percent and skipping ? I pay this every month, and I would like a credit . It happened several times this month and I have to reset it , it’s quite annoying . I mean , Netflix is a good price . My dad doesn’t have Netflix in California and when he has visited me in Las Vegas this month , we watched a lot of Netflix . And several times it stopped to “think about ” what it wants to do and is quite annoying . My dad was thinking of getting Netflix in California but since it’s doing this he now doesn’t want to . I will keep Netflix cause I don’t have cable , and it usually doesn’t do this . Please compensate me for this month . Thanks
11 spots that say “Short Wait”, zero dvd’s coming in. And this is NORMAL.
Perhaps my area should get more copies than one to share? Ridiculous!
What I think is this is Phony. How can Netflix say its a free 30 day trail and then turn around and ask for a card number. And then say the card can’t be used. What kind of s*** is that?
And one more thing Netflix is such a crock of crap. The last account I had I cancelled it. Because they don’t have any movies good to watch. I have 2 kids that watch’s Cartoons and you don’t have any cartoons to choose from. Take Netflix and Stick it up your a**
Although I must admit it was difficult finding how to actually send this email, I was so happy with the service I got from ieisha this morning when I had a problem with my connection that I kept trying. Too often people only communicate problems. Ieisha took time with much patience to help me resolve my problem. You can be proud to know you have people such as Ieisha representing your company. Thanks again Ieisha. Good job!!
I really enjoy Netflix and appreciate the wonderful viewing selection. However, it is disturbing that no one appears to “proof” movie or episode descriptions. The most blatant error recently was in the NCIS series; S12:E20. Instead of ATF it says AFT. I am dismayed our world seems to pay less and less attention to these type of details. I appears as a lack of professionalism.
Thank you,
Angela Farruggia
Hi, tonight when I entered Netflix, I got an urgent message saying it was from Netflix and that I had to update my ad preferences immediately or my account would be cancelled immediately. What’s up with that? I did click on it and it was just another ad but they had your logo in red and everything. Are you aware of this?
Hello
I have 3 questions:
1. When will you upload season 4 of American Horror Story?
2. Why can’t you have current episodes of TV shows like Hulu does?
3. Is there a way you can get the rights to Game of Thrones?
Thank you- A happy customer
I just want to know when are you going to come out with new episodes of Haven.
I would like to know when are you going to show more episodes of Haven
Please put full house on!
Where is Supernatural season Ten? Season eleven starts mid October. !
You really need to do a season 5 on “Longmire”, and maybe more. Great show
Three problems: (1) DVD phone center is no longer open as late as the streaming number. It closes at 8:00 p.m. Pacific Time, on Saturday night. (2) Although the Streaming Department answers the phone in 1 minute or less, I held onto the DVD phone line tonight for 5 minutes. I subscribe to your DVDs as well as Streaming. Netflix raised its prices on both. Yet it has cut back on DVD service; (3) I know that the DVD department employees are paid way, way less than the Streaming department employees. This is very unfair. I try to subscribe/patronize businesses which treat ALL their employee fairly and well. Suggested solutions: (1) have the same telephone hours for DVDs as for streaming; (2) Make sure that the DVD telephone people answer the phone in 1 minutes, too. (3) Pay all your employees fairly; (4) I hope that the DVD employees have not been given a “speed up” job, since cutting back the hours of this department. PLEASE REPLY SPECIFICALLY TO EACH OF THESE ISSUES. I’m a loyal Netflix customer. NO OTHER company can compete with Netflix, but his is NO REASON to abuse your customers’ good will. Bad, bad and ineffective business practices.
please add the tv series awkward
I just want to let you know, that I like the Longmire Series. I hope it will continue. Also, I do not watch any television with commercials. I really like your commercial free programming.
Hello I am really mad. I am not currently paying for Netflix for it to take a to show down when I’m half way through it. ( the office USA) all of my friends are also really disappointed about this issue, what was the problem with it staying on when people like myself and my acquaintances enjoy it very much. Please get back to me.
To whom may concern:
I do like Netflix because it’s easy to turn on to watch the shows in categories at timely manor for all ages. Unfortunately, I happen to be a person do not have any favorite shows from Netflix movies or shows yet. But I do try to look for one that I like to see. I have not yet found a show to finish. So please tell Netflix that to keep up a good work trying to get Netflix Quantum Theory into our TV show, where algorithm and human sense would be interact at attainable in language for individual’s need like Xavier Amatriain said at
At present, Netflix is the only TV show for us so far. Due to the reason we got only one show offered, it is important to us. And I would like Netflix to be part of that important for us in life. Please do promote meaningful life lesson which is meaningful and entertaining (funny and attainable realistic to human senses of all ages), would highly recommends. I had watching a lot of foreign films in another languages and also in American English standard too, I know American English is as great and as romantic, fun, and cautious in promoting the words into the screen TV for public viewing, which should be continued to promote.
So please Netflix contact me. I like to have at least one great show to tell someone that I had watched Netflix show and had finished. My family member seems to like to finish the show though. So that is a great new to hear for me. Thank you Netflix for being part of us.
Hope to hear from you.
Sincerely,
SLK
3rd request to close account ~ since April 2015 you keep debiting my account
Please close my account and reverse 5 months @ 8.65 or $ 43.25 to my bank account at Sunwest F C U.
Im am very upset about the fact i have been charged 1 payment a month and then twice in 1 day. This has been going on since before last November 2014. Since May 2015 i moved to a detained rehab unit where i was not allowed
I think it would be great if I could remove a series from my Continue Watching list without having to also hide it from my Viewing History. When I complete a series, there is no reason to have it in my Continue Watching list, but there is a desire to know when I last watched an episode.
Hello Netflix, I would really appreciate it if you uploaded Supernatural to the UK Netflix thanks.
Hey! what happened to restaurant impossible. It was my favorite show. It’s not available any more.
We signed up for Netflix specifically to watch Craig Johnson’s Longmire series. Apparently Netflix has decided to discontinue it, so I guess we’ll be discontinuing Netflix.
We cancelled our Netflix account in Dec 2014 and have been trying for many months to contact Netflix as the payments kept coming from my credit card.
Its impossible to get an email address and due to my location I cannot get past the first page on the website to make contact and advise my problem to Netflix!!
I have had to cancel the credit card yesterday as I have had enough. I had assumed that we didn’t make the cancellation properly but then found a receipt from Netflix yesterday confirming cancellation.
After investigation we can clearly see that someone else has been using my account and credit card and it would seem has been scamming this somehow while I’ve been paying??
Can you please look into this and revert back to me ASAP?
David Report this to your Credit card company along with your cancelation record from Netflix as Credit card Fraud and have them do an investigation & involve the police if necessary. Also telephone Netflix & advise them that you have reported their Credit card fraud to the proper authorities.
Why am I getting charged for 8.99 when I started a month free ???
I don’t know where else to write this….can you please stop putting such graphic ads on the home page? The zombie ad with the bloody brains is just too much for me. I have no interest in those kind of shows and don’t mind them being advertised, but please without the blood and gore.
Thank you
I got rid of cable about a year ago and I totally love you guys. I think if you added a “shuffle” feature to shows that would be really cool. Sometimes I’m in the mood to watch The Office, but I don’t necessarily want to spend time deciding which episode.
Another neat idea would be a themed channels—like a Halloween channel that featured halloween episodes of shows etc.
Keep up the great work!
I AM A NEW CUSTOMER WITH NETFLIX I have picked out a bunch of movies, but none are being sent to me, what am I doing wrong please help
Please Netflix help me connect to your system. I have been having trouble being connected a few times now but then it comes on again by itself. This time it has been off for more than four days. I have checked everything on my side and all is OK. I have opened an account with you on a stop order basis with my bank, but if I continue with this problem I may have to cancel it. Such a great pity because I really enjoy your programs. Please let me know what to do and if you have a problem at your side. If so, I will fully understand, but would also like to know when everything will be sorted out permanently.
Regards,
Bill Charity.
Bill first off STOP Being SO polite with them. Have you ever heard the phrase “The Squeaky Wheel gets the Grease”. You are the Customer & You are “Paying for their Service to work properly ALL the time” so STOP acting like you need them More than they need you!!!
i need help with netflix
Hello, the reason I am sending this is because I have been unhappy with all of the old movie choices, if I wanted to watch old movies I would go back to a video store? I spend more than 30 min. Sometimes looking through the movies and I just give up because everything I have seen and is old? If things do not change I will cancel my membership and I have been with you guys several years! Add this to your research!
We are so disappointed to see that Netflix leave high sexual and liberal movies…. we just realized that even in our 5 or the 12 yrs old kids profile…. One profile is for little kids & other for under 12!! We are glad that we check everything before our kids has access….
I just send this scriptures to open the eyes of the parents and these words were written hundred of years ago:
“Romans 1:26-27 26That is why God abandoned them to their shameful desires. Even the women turned against the natural way to have sex and instead indulged in sex with each other. 27And the men, instead of having normal sexual relations with women, burned with lust for each other. Men did shameful things with other men, and as a result of this sin, they suffered within themselves the penalty they deserved.”
Think on what you agree in this life….
I know of no Netflix original content that does not have offensive language and nudity/sex scenes. The funny thing is…of all the negative reviews and reasons I have never once seen anyone mention they would not watch a show because there was no swearing or sex scenes or nudity. But plenty people won’t watch because of it. Netfilx, I won’t watch any of your original content until you offer content not offensive to me. If ABC,NBC and CBS can have prime time shows without the f-bomb, GD and sex scenes/nudity, why can’t Netflix?
We have a Netflix Canada $ 11.99 4 device membership which we love.
If Netflix can put together a Gilmore Girls reunion , we would stay members
for life.
Imagine your increased customer base as GG sites abound across the internet. This would be an amazing coup for Netflix. Thanx so much
First of all i think it is very bad pr for netflix not to accept emails from customers
Hulu answers back asap
I think they need to listen to customers suggestions like any good vendor would do
Just hoping that you will renew LONGMIRE for season 6. I really like the show
Just hoping that you will renew LONGMIRE for season 6
When will you have chicago fire in netflix they are going in to there 4th season
Thank you
Is 844 788 8786 a viable # for net flix? I just called and spoke to some one as I wanted to get net flix for my sister in water town MA. She asked some very pointed questions about installations waffling back and forth on price, do I have Pay Pal etc. I did give her my credit card and now I am extremely worried, that I wasn’t talking to net flix at all. Please let me know immediately as I have to fix this if I got scammed.
Dear Netflix,
re:
Dear Jennifer,
We received an empty white sleeve in your recent return. If you haven’t already sent back the disc you intended to return, please include it with your next return along with a note including your name and email address so we can match the disc to your account.
If you returned the disc and white sleeve in its envelope, please visit the Shipping Problems page and select “Netflix hasn’t received it.” We apologize for any inconvenience.
–The Netflix Team
I’m not sure which dvd you’re referring to? I always return each movie in it’s appropriate sleeve usually the next day. It sounds like the envelope might have been damaged in the mail or it has been misplaced in your receiving center?
The movie I have at home is “The Surface” and I’m putting it in the mail today. So the missing disc is either “I’ll see you in my dreams” or “Dying in the light”. Both of which I have returned.
Please advise,
Jennifer Peterson
You’re little advertising on Facebook sharing and liking then send to 5 groups and get a free year of net flux I did it like 20 times I never got a confirmation code or nothing that’s crappy
Please add Quincy and Matlock to your classics and get more western movies please, john wayne etc.
It’s a terrible experience, because not everyone has time to call the customer care number or has access to a computer/mobile device.
I would like more christian movies that is offered by Pure flix. End of times and movies like that.
Good Evening,
I LOVE netflix brilliant App! Just wondered if you are able to say when Heartland series 7 will be aired in the uk?
Much appreciation
Regards
Carly
last several days unable to download programs.not happy to continue to pay mo. fees .what is going on?
I would love if Netflix picked up the show DALLAS that was on TNT. Viewers aren’t going to know how it ends otherwise. It is better than that copycat show with Don Johnson right now.
Your picture quality used to be acceptable, now it is unacceptable. What’s the deal? If it doesn’t improve, we will cancel our service.
Not happy with the shows and the lack of new shows that you have on netflix
Might cancel If no seeing anything better…on LESS horror shows and more mystery. Even British mysteries are better than whats listed.
Some more comedy less horror. Some feel good movies…tired of the seeing the same movies again and again..
I wanted to let you know how amazing Narcos is please everyone wants a second season
I’m so disappointed with Netflix. They never seem to list movies alphabetically and they rarely have new releases, the same “new releases” always show up on my PC login and only 10 new releases are listed when I look at them on my television. Why?
good job helped a lot
hey i was just wondering why you guys delete shows? like veronica mars? i wanted to watch it. so inconsiderate.
Netflix always seems to drop us in the evening, while we are trying to watch shows. The only way to fix it is to reboot the connection. This should not be a constant problem, for a paid service.
i need help with netflix
I know of no Netflix original content that does not have offensive language and nudity/sex scenes. The funny thing is…of all the negative reviews and reasons I have never once seen anyone mention they would not watch a show because there was no swearing or sex scenes or nudity. But plenty people won’t watch because of it. Netfilx, I won’t watch any of your original content until you offer content not offensive to me. If ABC,NBC and CBS can have prime time shows without the f-bomb, GD and sex scenes/nudity, why can’t Netflix?
A few days ago I left a really good comment on your Facebook account about how much I enjoyed Netflix. But now I don’t know. I have four children, and although they aren’t on their devices at the same time all the time we just had a problem. My youngest son could not watch his favorite cartoons because it said 3 people were on watching Netflix, which was true. My oldest son was watching his fav cartoon show on his iPhone, my daughter was watching something on her iPhone and we were watching Hell Boy on my Xbox One. Since when did you make it only 3 screens? We’ve been long time members and never had a problem before. Granted people I’m sure took advantage of Netflix and what you guys need to do is have it 4 screens per family and can only be verified by main account holder. We solely watch Netflix because we didn’t see the need for cable. But maybe now we need to get cable so all of my children can watch their favorite cartoons on their devices and get rid of Netflix. I’m upset because my youngest son was so upset that his older brother got to watch his favorite cartoons on his iPhone but he couldn’t.
Hi,
Please add season 6 of walking dead..if possible add more new movies..it wasn’t that nice now..poor and old movies..more are indian movies.how I can watch that. Not good anymore.very poor. I might dicontinu my subscription.
Putlocker is free even better good new english movies..Please update your movies..very disappointed. Even children movies are old..
I have a Home Theater Personal Computer or htpc type computer. It is Air cooled so that it does not overheat. When Streaming Video like Laptops do when streaming.
Worst customer service ever. Don’t ever write me again about a promotion.
Just wanted to encourage you to shoot more series of jessica Jones. Ritter, tennant and the whole crew were outstanding as was the writing.
I do not want netflix app on my tablet you are asking for un-needed permission just want to watch what I paid for already. Non of your business about my contacts.
My parents have Netflix and I often update their queue for them. They like to watch a lot of the classics and now they are interested in Christmas movies. Too many long waits or very long waits on a number of movies especially Christmas movies (I would think you would anticipate this and have more DVD’s in stock). Also, too many movies with “unknown” availability. It is frustrating because it seems like the long waits, very long waits, and unknowns are becoming more frequent.
Disappointed in the holiday movies this year. Last year had so many to choose from. How about adding some Snowglobe and Jingle all the way movies
I have been trying to use the sit for a week now and my husband call to day and was told nothing was wrong. However 3 computers and now a fourth in a different county I believe something is wrong.
This is what I am getting:
Netflix Site Error
We were unable to process your request.
Please go to the Netflix home page by clicking the button below.
Netflix Home
When I press Netflix home nothing happens!!!!! It just sits there..
Della Etters
We are paying for a service that we can’t use on anything!!! Not our Computers, Not our TV, Nothing!!!! When We call no one know anything…..Im not happy…
Thank You so much ! I was thrilled to see The Radio City Spectacular on Netflix. Due to so much controversy out there about religion I wasn’t expecting to see it. Friends and I truly enjoyed it.
Netflix offerings and service is great. However, ordering site falls VERY short on ease of operation.
1. When you login and offerings are displayed, too many are shown on each page to the point it’s hard to read many of them. The icons need to be larger.
2. The “search” page falls short from how well VUDU’s works. When you start a search it should start displaying matches as you add letters and info instead of waiting until you complete the entire search and then have to transpose it to the search window. Make a sinn=gle one-letter error and your search fails. Not so on VUDU and others.
3. No e-mail address to contact customer service so I had to post this for all to read.
4. When scrolling through basic info, there should be more specific when you stop on one. Like more artists and summary. Get my interest at this point to where I actually click on the icon, means I want to know more. If not yet avail for rent or purchase, it should not even be listed because it waists viewers time.
5. Rental prices of $19.95 rival going to the theater for two. More people would rent sooner if the price was lower. Waiting and then lower the price loses
potential viewers who may never come back.
The whole family loves Netflix, it is a great experience even with an average broadband service. I contacted recently the customer services and got immediately the answer to my question. So ++ for Netflix! If only the windows app was a bit better, there are a little to many artefacts compared to using the browser. I’ll keep my subscription and recommend it!
No where else to send this….pretty cheesy you take Love Actually out of the downloads right before Christmas! Too late to order the DVD —
Can u put back on the croods movie on Netflix
My Netflix NOT working all month
What is going on
Should I change to a different site???
Is annoying I’m visiting my parents in Costa Rica and is not working since I left Canada Decc 18
Please help me me in this matter
I have Godfather III on my dvd que for a couple months noe.
I would like to expedite this movie,
i have been on hold for 7 minutes, and an email could have solved this issue in less than ten seconds.
the music on hold is HORRIBLE
I would like to make a couple of content suggestions if I may. I’m wanting to ask you all if you could see about getting the the James Woods tv show “Shark” from the early 2000’s were he was an attorney. I loved that show and my son is into courtroom drama. I would love to be able to watch this with him. Also, I’m a huge Steven Segal movie fan and would like to see alot more of his movies on Netflix. They r never on tv anymore and I want my son to experience movies like” Above the Law ” and “Fire down below” could you please try to work at getting the Segal movies (as many as you can) on Netflix please…? I would be most thankful if you did.
Please add the show El Barco! No streaming services have it and I think it would be popular!
I was informed by yourselves by email that series 13 of Poirot was on Netflix, also latest of Foyle’s War series. WHERE ? Not UK, Not Canada – (couldn’t be bothered to look further) – My question is this. Why email that something has been added when it hasn’t?
there aren’t as much seasons to alot of shows anymore, for example: young justice.
Hi, I’m having problems with Netflix. It won’t stream, this has been happening since Monday. Monday evening it would not load, Tuesday I tried to watch and it would give me an error several times. I would have to reload it, it would play and I would get the error again. Today I was watching, stopped it for a few minutes now it’s not loading again.
Please fix the issues.
I have a new address please install
Have registered for Premium service, however cannot get past the screen where it asks you to choose movies you may like…..keep getting ” 504 Gateway expired ” message after about 5 seconds……very strange. Can anybody help?
Thanks
Discovered today that Netflix will be airing “Longmire,” our favorite mystery series for the fifth season. Great news! Keep providing programs of this caliber and we will remain loyal customers.
hey can you guys please put the fresh prince of belaire on Netflix fans want it bad please do thanks
I have had Netflix for quite some time. My recent payment was made on 12/30. I went on my ipad and my computer and Netflix says “Restart your Membership” and won’t let me login. What is going on? I can still watch Netflix on my TV but not on my ipad and computer. What is going on?
cannot get netflix to play .do not know what is wrong . please help with matter .ready to cancel if something is not done.
i think Netflix is a really good movie website and the only thing that I very very very very hate about Netflix is that they should have The Exorcist (1973) on netflix for free!
Netflix needs to update their programs and movies. Have enjoyed for awhile but there is not anything new to watch, considering cancelling account.
I have currently watched the whole season of supernatural & is disappointed on how it ended, it is not the whole season & it did not get to the season of when the apocalypse had happened that I have watched on tv, I recommend getting this on Netflix because it’s the best part of supernatural
Very disappointed you did not send me The Martian get was at the top of my list. I am being sent the next movie in my queue . With no explanation to why I am not receiving The Martian!
Netflix has made a policy against users who use VPN to protect their computers from hackers. VPN wasn’t made to bother Netflix. The Internet should not be blocked and needs to be free of restrictions.
I have been a Netflix member from the beginning. While I don’t yet have VPN I have plans to get it. I pay Netflix every month and should be able to have what programs I want on my computer without interference from them.
I forgot my password when I go back to get a new one or tell them how to get ahold of me. I don’t exsist
Thank you for all the shows you put up. Ive spend countless rainy and bored days watching full seasons of TV shows. Im so glad it’s so inexpensive to watch my favorite shows over and over again
Will you guys consider reviving the avatar series think you guys have a good opportunity at a successful show Nickelodeon messed it up and you guys could make that show the new dragon ball z already has a big following think about it
I live in China where a VPN is necessary to get any Western content including Google. Netflix was my 1 solace to find English movies and shows. I’m extremely dissappointed that I have lost my evening viewing after a long day at work where English rarely finds it way into a conversation. I think it is ridiculous that they would rather lose memberships than provide access to a product already paid from another location. I thought it was 2016 and Netflix was paving the way for global access to quality entertainment, but now, since I can no longer watch it as of today, I realize Netflix cares little about the convience of it’s product to it’s loyal customers.
I got charged for account that was not mine. I would like it removed and my money back please.
Pokémon johto episode should be on Netflix
Pokémon johto episodes should be on Netflix
omg im actually really mad at netflix right now! Why would you guys take off mean girls and dance moms off netflix???! Right when i was about to watch it again for the 100000 time, you guys take it off and leave mean girls 2 on??! im sorry netflix but thats stupid no one likes mean girls 2, everyone likes the FIRST ORIGINAL ONE
Netflex U.K. has too many OLD MOVIES. i wish i could delete movies etc that i have seen already, and movies etc i will never ever WATCH.MY favourite list i have seen them,confused annoyed Netflex.
I want doctor who back.
I am unable to sign in to my netflix account either by netflix.com or dvd.com apparently due to your new app and or website free month offer and assumptions of everyone wanting to stream movies… I do not.
I have made sure cookies are enabled and jumped through every pointless hoop you’ve placed in front of me.
I simply am trying to manage my DVD queue , but your new sites are refusing to just let me sign in.
I have NO INTEREST in the streaming service, and NEVER WILL.
Please fix your site or watch me cancel my subscription and go o REDBOX.
Sincerely,
Gary .B.
A week ago a message appeared on our Netflix screen: You seem to using an
unblocker or proxy. Please turn off these services and try again. For more help turn off these services and try again. I had no idea what they meant. Apparently neither did tech support, after several calls and spending my weekend following their worthless advice I still am no closer to using the service I paid Netflix for as it is still blocked. I live in Northern California and am not using an unblocker or proxy to my knowledge. I used to regard Netflix quite highly but no more, in fact they are acting like Blockbuster. I have been a Netflix customer for 13 years, to be treated like this is a Public Relations travesty.
I am angry!!!!!! you removed doctor who from netflix. you have totally ruined my netflix expirents. i would appreciate it if you put it back. ThankYou!
We have been sent Insurgent twice. Neither would play.
I was rather enjoying watching all the episodes of the TV series Stargate but I see it has no been removed from the site. Boo!
Can you please give a reason?
Can you please re-instate it?
Hi, I live in China and I wonder when Netflix would be really available outside the US, It is really annoying to sign up, pay the monthly service and couldn’t enjoy the it like every other person within the US.
Kindly help fix this problem and make it available for us, I love NETFLIX and Roku, My favorite movies are all in there.
This is a suggestion which I would like to pass on .I am a member of Netflix & I & others I have spoken to find that having one “MY LIST” is not enough . Possibly giving members numerous “MY LISTS” to customers would give them more flexibility & they would be able to sort there present “MY LIST” e.g “MY LIST – ACTION” , “MY LIST – COMEDY” , “MY LIST – TV SHOWS” . Please let me know what you think.
Thanks Craig farri@shaw.ca
I can’t afford the plan I had chosen can you cancel it I love 394 Pim st Sault are Marie I have no money right thank you Caroline power
I didn’t want that
A movie you reccomended to me was purely pornographic. I don’t think it is appropriate for any reason to put filth on a respected site that I think of when Netflix is mentioned. I was embarrassed and humiliated.
I just want to tell you that RIVER is the best series you’ve ever produced. Stellan Skarrsgard and Nicola Walker are phenomenal. Thank you. R Bettenbender
Would like to know why? I cannot get all the movies I want, tried to search for Letters to Juliet and nothing so very disappointed with Netflix all the movies need to be upgraded watched most of them and getting bored time for a change Netflix or I’ll be looking else where very soon.
Would like to know why? I cannot get all the movies I want, tried to search for Letters to Juliet and nothing so very disappointed with Netflix all the movies need to be upgraded watched most of them and getting bored time for a change Netflix or I’ll be looking else where very soon.
I returned John Wick dvd approx. 3 weeks ago. I am still waiting for the next dvd to arrive in queue. If I do not hear back from netflix in 3 days about this issue I will cancel my subscription. AND, why the hell can’t you make it easier to contact customer support tru email???? I do not use fadbook or (twit)er
John Hohensee
I really like fuller house! I hope you guys keep it on! It’s a great family show!
Why do they shuffle the films around do they think we’re stupid?