Contacting Nationwide Customer Service Center

Nationwide is an insurance and financial company offering auto, home, motorcycle and life insurance. The company also offers money market accounts, CDs and loans. Many customer services offered by Nationwide are via the customer’s online account. If you have a Nationwide policy or you use Nationwide financial services you may have access to additional contact information from within your account.

Click here to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

• Main Customer Service: 1-877-669-6877
• Start a Claim: 1-800-421-3535

Other phone numbers listed on the customer service page include:

• Auto/Property Policy Tech Support: 1-877-304-1065
• Life Insurance: 1-800-543-3747
• Banking: 1-877-422-6569
• Mortgage: 1-800-356-3442
• Commercial Insurance: 1-888-508-8622
• Agribusiness: 1-800-450-3157
• Farm/Ranch: 1-800-418-3188

Mailing Address

You can write to the corporate office with customer complaints and praise for the company, but this is not the address for billing communication. See additional addresses for all your billing communication.

Nationwide Investment CorporationOne Nationwide PlazaColumbus, OH 43215

Or

Nationwide Insurance PO Box 742522 Cincinnati, OH 45274

Or

Nationwide Financial – Life Operations PO Box 182150 Columbus, OH 43218

Or

Nationwide Advantage Mortgage Company PO Box 740850 Cincinnati, OH 45274

Official Website

There are a huge numbers of financial and insurance entities operating under the Nationwide umbrella, but all are associated with the same official website at http://www.nationwide.com. If you have an account you can register for online access FREE from this site.

Customer Service Email

To find the email addresses associated with your Nationwide account, you must visit the Contact Us page and click on the service you need help with. Below are the email links for various Nationwide programs.

• Nationwide Insurance: https://www.nationwide.com/contact-us/mailform.x?language=en
• Nationwide Financial: https://www.nationwide.com/contact-us/mailform.x?language=en
• Nationwide Banking: https://www.nationwide.com/contact-us/mailform.x?language=en
• Nationwide Corporate: https://www.nationwide.com/contact-us/mailform.x?language=en

We also found reference to a standard email address at support@nationwide.com. Remember to never send personal or financial information via home or business email as the email could be intercepted and that information could end up in the hands of people you don’t want to have that information.

Our Experience

If you are currently a Nationwide customer, contacting the customer service department is a breeze. We can’t say he same thing for non-customers. Existing customers simply enter their policy number and are connected with an agent, while non-customers are placed on hold. As a non-customer we waited in excess of 10 minutes before a live agent answered our call. After they answered, we inquired about payment plans associated with customers having financial hardships.

The agent explained the company has programs in place so customers do not interrupt coverage. The company can adjust payments so customers pay multiple times during the year, instead of annually. A wealth of information; we just wish the call was a bit shorter. Care to leave a comment regarding your customer service experience? Shout out your thoughts below.