Contact MPA Customer Service: Email, Phone Number & Fax

Contacting MPA Customer Service Center

When the technology field is overcrowded, what does a company do to change the landscape? The company creates a new landscape. This is what MPA did in 2003. The company decided to create a clear vision, make products that customers want, that fit their individual needs. MPA is becoming a leader in IT services, creative design and sales. If you or your business needs to connect with MPA, you can reach out by phone, email, traditional mail or through social media.

Click here to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department is open Monday through Friday 9am to 9pm and Saturday 9am to 1pm, CST.

Customer Service: 1-888-672-0070

Mailing Address

MPA202 S Madison StBloomfield, Iowa 52537

Official Website

Customers visiting the MPA website http://www.mpacomputers.com/ have access to the products and services provided by the company. You have the ability to read the corporate blog, highlighting relevant tech news and information, as well as make an appointment to hear from a trained professional. Aside from the information, the website offers little else. In order to see the full spectrum of services, customers need to reach out to the customer service department or schedule an appointment.

Social Media

MPA is not as social as one would think. We only found the Facebook page online. There was a section dedicated to customer comments, but we did not see engagement from the customer service department. This is concerning considering MPA provides a service.

Facebook: https://www.facebook.com/askMPA

Customer Service Email

We sent a message to the customer service department asking about the pricing structure relating to remote services. This information is not available on the website. In fact, no pricing information is available. After sending our message, we received an automated response stating the customer service department would respond to our request within the next 48 hours.

Customer Service: support@askmpa.com
Customer Feedback: http://www.mpacomputers.com/contact-mpacomputers.html

Our Experience

Based upon the response time, the overall customer service experience was exceptional. We called the customer service department and reached a live agent in less than 90 seconds. After the representative answered the call, we asked questions relating to technical support. In particular, we wanted to know if the MPA offers 24-hour technical support. Unfortunately, the answer was no. Even though we did not receive the answer we were looking for, the answer was honest. The customer service team was great. Can you say the same about the customer service department after you contacted MPA? We would love to hear from customers just like you. Take a moment to comment below.