Contact Meijer Customer Service

Contacting Meijer Customer Service Center

In the late 1960’s, the birth of the modern day supercenter occurred with the founding of Meijer. The company, based in Michigan, has location spread across the Mid West, including Kentucky, Ohio, Indiana and Illinois. The focus of the company is to provide a one-stop shopping experience, while saving the customer money. Although the company strives to improve the overall customer experience, Meijer relies on the feedback from the customer. When the customer service tem receives questions and concerns, they attempt to reply in the fastest amount of time imaginable.

to leave a comment about your customer service experience.

Contact Info:

The company provides several ways to connect with the customer support team. Customers can call the customer care line or the corporate office, customers can email the customer support team using the contact forms on the website; Customers can also writer letters to the corporate offices or keep the conversation going through social media on the Facebook page of the Twitter page.

Phone Contact Numbers

  • Customer Support department: 1-877-363-4537
  • Credit Card services (MasterCard): 1-866-789-6041
  • Credit Card services (Private label): 1-866-763-4537
  • Meijer Perks program: 1-800-962-7011

Mailing Address

Meijer2929 Walker Ave. NWGrand Rapids, MI 49544-9424

Official Website

Customers looking to save money and have an exceptional shopping experience can visit the official Meijer website|Meijer_exact. The company provides details of the weekly promotions and special events. Customers can plan meals and special events from the advice on the corporate communications. The company provides links to ways customers can save even more money through the M Perks program, the 1 day deals and online specials.

In the event customers have questions or concerns, prior to contacting the customer support team, the company recommends visit the Meijer FAQs.

Customer Service Email

Go to in order to fill out the customer contact form. The company does not have a dedicated email address, but this form of correspondence is directed to the appropriate party. We sent an email relating the hours of operation of the customer service department. When we received the automated response, the email stated a customer service representative would contact us with 24 hours.

Our Experience

After contact the customer service department, we feel better about this company. We expected to be placed on hold, but in fact, our call was expedited directly to customer service agent. The total wait time was less than 30 seconds. We asked the representative for information regarding online returns, considering the information was not available in the FAQs or on the website. The representative explained returns are accepted at the store level and we should not have a problem returning. The agent offered the customer service number if we experienced any problems.

We like how this customer service team operates. How do you feel about the Meijer customer support team? Let us know below.

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59 Comments on “Contact Meijer Customer Service
  1. I made a charge last nite 11-16-13 an the charge was suppose to
    27.96 but was charge 75.00 or 76.00 dollarsi want to cancel that order or make the charge 27.96 name of the place was like new
    thank you in advance.

  2. I read where you fired an employee for assisting a customer when they had a car fire,as I see it is your job is to assist your customers regardless of your archaic old store policy. Just bought a $100 gift card before I knew the whole story. I shop at meijer regularly but no more.

  3. I would like to request that you start carrying new England style hot dog rolls. the are far superior to the style you now carry

  4. Several weeks ago, I went to shop at the Pine Road Meijer’s in Essexville. I walked to the doors nearest to the groceries, thru the snow, ice, and snow, only to find a large notice on the doors, redirecting me to the other entrance. Upon completing my shopping, I ask to speak to the manager. I said that it would be nice if there was a sign outside the doors to redirect customers, before they made the treck to the wrong door. The manager was rude and patronizing. He somehow thought that I should have been aware in advance of the store’s floor waxing schedule. It definitely will influence my choice of store in the future.

  5. I love shopping at meijers & have for years.
    I shop at the one in Indianapolis on east Washington street.
    Only problem I have is they are constantly out of
    Ocean Spray Blueberry Juice- either regular or diet.
    As well as dog goodies like chicken wrapped rawhide
    (Small) for $7.99. I hate to go anywhere else as this store is
    friendly & helpful (I am a manager in retail so very aware of
    great customer service!). So I love your store and prices- just
    wondering why I have to go somewhere else who always have
    These items on hand. Thank you for your time.

  6. Problems with the Meijer Brand windshield washer solvent ( orange type ) Has discolored the plastic trim around the wipers ( looks like rusty film ) Have residue on the windshield that the car wash cannot remove . the paint around the sprayers on the hood of the car is discolored as well . Have you had any other complaints about this ? This is a new car and NOT HAPPY ABOUT THIS ! You may want to take this product off your shelves !! Also what can be done about the damage to my car or what can be done to remove this residue as well?

  7. I was calling for my perscribtion that shoukd have been filled three days ago. But Again I had to call meijer to find out why, when I called the pharmacy hung up on me. I had to call, again. Then I got a tech who never checked on the perscribtion, shecsaid itcwould be better if I calked the doctors office, I was pissed. I didnt think the luvonia store Middlebelt was so rude and lazy. I guess I will have to go to cvs, from now on.

  8. The Traverse City Pharmacy is way to small to handle the volume and needs to be enlarged. Today was the same as the two previous times in that it has taken almost 2 hours from the time we left the Drs. office to get the order filled. When you are feeling poorly you do not want to shop.

  9. Dear Meijer can you tell me why Meijer does not carry Lee Jeans or Levi Jeans? If K-Mart and Walmart carry them why doesn’t Meijer sell these. I remember when Levi wouldn’t allow Meijer to sell Levi Jeans because they didn’t want their jeans to be sold in a discount store. Now Meijer is not a discount store but even if it were how much more is K-Mart and Walmart a discount store and they sell them.
    Thank you,
    Shirley Boorsma

  10. We are regular Meijer customers something 3-4 tomes a week. however I write to tell you how frustrating the perks program has been. I am a registered person with perks and I clip the coupons I want but the frustrating part of that, it requires that I choose a head of timer. When I get to the store I choose additional products, I went in Friday this week and clipped the 5% coupon for groceries because I knew we wanted to buy steaks and fixing for the picnic this weekend. I got to the cashier and put in my telephone number and the pin, used my Meijer card and noticed as I WALKED AWAY I never got the discount. Then I had to go to customer service and she could not explain why but said I should have gotten the 5% discount. This has happened to me on numerous occasions to the point where I have said just forget it. She mentioned to me other people have problems too. Ironically the guy behind me had the same problem with perks. I don’t even know the guy. With these hassles its just not worth it. Why not do what other chains do by just declaring a 5% day, I am so frustrated with Meijer with this program and we are seniors on a fixed income and must make choices based n getting the discounts we look for. Please so something about this ad know there are others who have problems with perks. Then I came back on Saturday for some extra things and find out I cannot use it because I used it yesterday. I am about ready to give up but like your store better than the competition. We are regular Meijer customers and like your products very much. These perks are very frustrating.

  11. I just enjoyed looking at things in the store not just the ads and I did get instructions for their perks program but sometimes I just want to browse and now they ruined that cause you have to join the perks program–too bad their are other stores–thanks but no thanks

  12. Tom W. Who works in the deli at your Avon Indiana store is a real asset to your company. Always good service from him. Thanks

  13. We often find your Mt Pleasant Mi store out of Archway ginger snaps. Then we go to Kroger store or Rics market. Bill Swart

  14. I would like to address 2 issues that I have with you Oswego, Illinois store 1. Why dose Meijer as a company say that they have both manual and mortised wheel chairs for there handy cap customers (but yet your Oswego store says they don’t have a manual wheel chair because it was stolen)management commit is to use the electric chairs or the kids cart were not replacing it.
    Great CUSTOMER SERVICE. 2. I was in the store Sunday 08/24/14 @ 2:30 pm to pick up 5 items 3 was on your buy 10 for $10 and the 11th free. All three items were out of stock arridxx, wolf chile and cherry coke (rain checks are a joke they will let you have a limit of 10 but can’t give you the free one) but there is no sign that say’s there’s no limit in the ad or in the store.
    Then to top day off when I checked out my bill came to $10.77 I gave the cashier $21.02. She gave me .25 in change. I told her I had give her $21.02 and she told me no I didn’t it was a ten and single with .02 cents The cashier wanted me to give her my name and phone number and when she checked out if she was over she would call me ( I don’t give out my phone number) So went to the service desk . The cashier ran to the front end supervisor and she counted down the register. While I was waiting the cashier was talking to a customer about it. If she had a problem with me she need to talk to me about it not another customer. Guess what she was $10 over Cashier came over to tell me she was sorry then told me her daughter had just died. I am sorry for her loss but if she wasn’t able to do her job then she should of been allowed to take off extra time. Ask to talk to a level 1 or 2 member of management ended up with a level 4.
    What I don’t understand is why is this Director or store manager not held accountable for making sure they have product in stock for ads
    Maybe the management in your Oswego, Illinois store should spend more time on the floor to see what’s going on or be sent to the Aurora or Plainfield store to learn how to order for a ad.
    AURORA AND PLAINFIELD STORES are normally in stock

  15. 9-24-14 bought 2 cans coffee overcharged $4.00 youralso can of pumpkin overcharged $1.09 south bend on portage. on 9-30-14 went tostore on grape Mishawaka.bought ladies nite wear overcharged $2.00. all overcharges in favor of Meijer.when I spend $100-$150. at a time I can’t load and watch her scan items.Why can’t you do a better job putting prices into the scanner properly and stop bilking the customers your prices are high enough already. please contact me.your getting worse

  16. I would like to commend Rusty Bender, Food Lines Deli Team Leader, and Tiffany Stevens, a 3 day old employee, who are employed at your 1801 Marketplace Drive SE store for their outstanding customer service. I was searching for a fruit basket to drop off at the home of our Pastor’s wife who recently had unexpected surgery. I soon learned that your store had a few gift baskets but no fruit baskets. Rusty offered to me, on his own initiative, his willingness to put together a fruit basket from scratch if I had 15 minutes to spare. He proceeded to put a lovely fruit basket together within the 15 minutes and I was able to stay on schedule as I dropped off my special gift to our Pastor’s wife. Rusty did not have to offer this to me… in fact, I was surprised by his offer which included a statement of sincerity with a genuine smile on his face. Tiffany assisted in helping pull together this gift request. I am a regular shopper at Meijer, but you can be assured that kindness extended to me in this way will make me a lifetime customer of Meijer stores, plus this experience will be shared with my friends over a very long time! Thank you, Meijer for providing the training and the right selection of talent to provide a wonderful customer experience.

  17. My wife frequently shops at your stores without any issues. However, we had a very unfortunate experience this Christmas. My wife purchased a Google laptop computer on “Black-Friday” for my 11 year old adopted son so that he could play Minecraft with his friends, only to discover, on Christmas-morning, that when he tried to download Minecraft it would not work with his new computer. We eventually learned that Minecraft only works with certain operating systems of which Google is not one. This was very bitter-sweet for my son and frustrating for us on Christmas-day. We tried to get a solution to the problem independently, but were told that it was not practical if not possible to run these two operating systems side-by-side. My wife was under the impression that you had a ninety-day return policy on electronics only to find out when she returned it that the return policy was thirty-days and that they would not take it back anyway since it had been opened. First of all, we were not aware of the 30-day return policy which, if you think about it, is crazy. How can you expect someone to purchase something on “Black-Friday”, which is a marketing strategy targeting Christmas, Keep the item (unopened) for twenty-seven days, present it, find out if it fits, works, is a duplicate or is even wanted, and then, in three days, with all of the holiday store hours, weekend/Christmas travelling and crazy schedules to return this item (unopened). Secondly, how are we supposed to know that my child’s game will not work on your computer without trying it. We are not high tech people and did not know anything about this operating system stuff. All we knew is that our son played a very popular online game and that he needed a computer and we thought we were getting a good one for him. Now we have a 250.00 dollar computer for e-mail and YouTube. Can you help us with this problem and please review your return policy? Respectfully yours, Desperate Customer.

  18. Ive been a meijer customer for over 25 years ,Ive been treated very well by the meijer store in ionia mi.over the years ive enjoyed shopping there and was always treated with respect.thank you very much for that and to the managers and employees of that store.Recently I was issued a new meijer credit card to replace my old one,I used it for the first 2 months or so with no issues then sometime in december I went to use it to get gas on my way to work like i have so many times before and the card said declined,this has never happened to me before ,didnt know if it was an error or what,later that day i tried to make a purchase at the store and again denied,I then called card holder services they said that they would turn over the issue to a manager i only had a 122.00 dollar ballance on the card.about a week later tried to use the card and again declined.waited another week and declined,called card services again ,and was told my account was being reveiwed they couldnt tell me for what i was not late on a payment always made payments on time at the store and was not over my credit limit,and again it would be directed to a manager.made one more attempt to use my card about a week later and again declined,called card services paid my ballance in full and cancelled my card, by this time over thirty days had gone by and still no answer to why my account was put on hold.Lucky for me there is a super walmart in Ionia right next to meijer where i can make all my purchases now and plenty of other gas stations in which i can purchase my gas.Once again hats off to the ionia store that has served me and my family for so many years,thank you .Rich Strang

  19. you had one rude customer there was no one inline
    one guy thought i cut in line but there i was thraten
    buy that buy guy if i am not coming back to that b drive store
    in battle creek and have my life threaten there
    daniel vance

  20. Trying to access my Pharmacy rewards account multiple times. I have a significant amount of rewards I can’t access. Store tells me to go online. Can’t get into anything useful. Have called customer care line 3 times. After 45 minutes, I hang up. Will take all my business elsewhere- and Meijer doesn’t car!
    You are shifted from one person to another.

  21. when is Meijer going to stop kids, teens and adults from playing basketball in the stores don’t they know there are customers that want to buy items/products in the same isle, are the employees to afraid to tell the parents or teenagers to stop.
    Or is Meijer afraid of loosing a sale or better settle a court dispute because someone getting hurt.

  22. Trying to read the phone number on the back of my card when I lost it is a joke.
    You put it in an embossed area . The only way I could read it was with a magnifying glass, and just barely at that!. Please move it so it can be read in full like all my other credit cards. IN PLAIN VIEW.!
    Thank you

  23. I gave emailed the Debit mMeijers pharmacy and asked about immunizations with no response. My question is which vaccines a pharmacist is authorized to administer and do I need prescription for Japanese Encephalitis vaccine Andi so cAn lharmacist administer this and meningitis b with prescription

  24. I shop the Meijer in Anderson, Indiana. My visits number 3-5 shopping expeditions per week. For many years, there has been an older woman named “Deb” who works in that store’s Deli Department. Today, during my shopping trip, I asked for one pound of turkey. I asked her a question, and when she replied, I did not hear what her reply was, so I asked, “What?” She literally SCREAMED at me, and I was so shocked I was rendered speechless for a moment. Most of the time, if I see her behind the deli counter, I will not stop, because she is consistently rude to customers and has been for the many years she has worked there. I have complained about a few times in the past, but nothing changes her behavior, and for some reason she is still waiting on deli customers and seemingly becoming more rude with each passing year. I have heard other customers complain about her, but to no avail. In the future, if I see “Deb” behind the deli counter at this Meijer location, I will go to Marsh or Kroger to purchase my deli needs, as this woman seems to have a permanent position no matter how she treats your Meijer customers.

  25. Hello,

    I am trying to send a comment to Meijer via email link and it won’t work. Could you please forward this?
    I bought a Meijer wrap-around ice pack last night which was very over-priced (29.95) for a store brand. The other thing that bothers me is that it has Meijer in big white letters on it. If you are going to do that, it should be offered at a lower price.
    Also, someone should keep a better eye on Meijer produce. The organic carrots tend to hang around very close to their best buy date. They should be reduced at that point.
    The reduced produce area is poor quality food.

    I don’t like the sale games that Meijer plays. Ie, take say, 3 cents off of something. Not impressive. Also, I see a pattern with prices. Meijer pretzels, $2 one week, $1.50 another and then finally the $1 sale, which I like. But, $2 for store brand is a bit much.

    Meijer prices are high in general when there is not a sale.

    Thank you,

    Cathy Kimbler

  26. I bought 2 Honeycrisp apples at $2.99 per pound today and when I cut into them tonight I was surprised to see just how over-ripened these apples were. Paying more money in order to get (what I consider to be) the Best apples is a splurge for me but something I wanted to treat myself to today. So you can imagine just how disappointed and sad I was tonight! It really is terrible that these apples were in such horrible condition! So very upset!


  28. Went To the Terre Haute Indiana store. Thanksgiving night at. 11:30 pm. Had a sign. Buy one get two free. It was a clothing item. Got to check out at 12;15 a.m. the cashier informed me that sale ended at midnight. Told her we had been in store for 40 minutes. She said sorry we cannot honor ir now. So goodbye. Hello Wslmart. We wilk spend our monies thwre for it alk.
    Thanks for a very poor waste of realestate
    Never will any of our family spend money in sny store. Of yours.
    No integrity.

  29. Today, my husband and I went to both west end and east end Meijers in Jackson, Michigan to purchase the 16 qt bag of Miracle Gro Moisture Control Potting Soil which I had put on my mperks coupon. The coupon was for $3.00 off one bag. Both stores were out of the 16 quart bag so I asked for a rain check. I was told that no rainchecks could be given on mperks savings. Isn’t there something that could be done for me since I had traveled to both sides of town looking for the potting soil? I am a loyal Meijer customer I would like to take advantage of this mperks coupon. Please advise.

  30. Just wanted to leave feedback in regards to the disappointment in your level of customer service. I was there on 12/17 grocery shopping for the holidays, and at 8pm there was only ONE full service lane open, therefore I had to use a self checkout for an overflowing cart full of food! I would not have minded so much if the 4 self service cashiers hadn’t been standing around the entire time joking, texting and playing with a bag. When I got to the alcohol in the cart, the one fat kid got an attitude because he had to stop texting and come assist. For a $350 food purchase, I expect a higher level of service than this, especially since your prices are a bit higher. Are they not allowed to help? Or do you just not care? I used to bag groceries for $3.15 an hour AND take them to the customers car … why is that so hard these days?

  31. Yesterday there was a server wind warning. I notice carts all over the parking lot almost in the street. I was hit really hard by a cart the came out of nowhere. Crying & shaking I went to the service desk to report what happened. I told the young man at the desk what happened. Calling for a manager a manger call the desk to see why a customer want’s to see them. He told the person what happen finally after telling the manager just come up someone came. I told him what happened he did offer me water or juice he said that’s all he could do. I told him don’t you have to make a report in case I have to go to the doctor. He asked for my name & phone number. He did not asked what time where in parking lot did anyone see what happened. I said to him what if a child gets hit or a older person. I was in the store around 10 minutes when I left carts were still everywhere. There was one young man trying to get carts. Today I am sore all over I have a big bruise on my thigh. I may go to the doctor after work. Doesn’t Meijer about their customers safety or well being? Right now I don’t think they care about anything but money!!

  32. Shopped today at the Alexis Rd, Toledo Ohio store. I was scocked to see all your summer area was cleared out and only a few things were keft. The shelves were empty excepy for papers with instructions for the back to school items. June is not over yet There wer some things I would have liked to purchase but now have to go else where. Guess we will have to purchase summer in the winter and winter in the summer. Same with the holidays, So upsetting.

    Also we purchased some lunchmeat at the deli. My daughter checked out for me. Not till we got home did she tell me that as the checker picked up the llunchmeat to scan it it all feel out of the bag and on the belt. Guess the deli forgot to zip it up. None of us are willing to eat it after thinking about the things that have been placed on there. That checker should have got us some more but she just gathered it up and put it in the bag and scanned it.

  33. I often shop on a daily basis at your store on col glen in Fairborn. Today my9 car would not start due to problem with alternater. MY cell phone was dead. All I needed was to make one phone call, that’s all pretty simple. right? This seemed to be beyond the capability of your customer no service. After years of shopping at your store what do I get? stranded thanks a lot. your customer service sucks

  34. Today Feb 11 2017. I shop at the Plainwell michigan meijer. I have never seen such a bad person to check out my groceries. The boys name was Matthew. I don’t know if he was new or was never taught how to bag groceries. He just threw them in the plastic bag every which way with no care as to what he was placing in the bag. He placed my grapes in with the meat. Eww. He placed my bread it the bottom of the bag with pretzels on top which than mush my bread. One bag I had to tie closed so it wouldn’t call all over the place in the car (again every which way).
    I will not get in his line again !!!!

  35. Using this as website on receipt not valid. Was at grape rd store in mishawaka. Nice check out lady, but new card swipers where I could before watch the prices as she rings up my groceries. Now the display does not do this, she said I have to look at display over her register. Well that is two feet away, fine print, I would need a telescope! Don’t like waiting til I get home to check for errors, this is not a customer-friendly move. Please remedy!!!
    And asking me to check out my own groceries is a whole different subject. I won’t do it without a discount or being paid, it is annoying, stressful, and takes away more jobs.

  36. I literally just left a Meijer disappointed and disgusted with the customer service and a Customer Service Rep Connie and Store Director Johanna. I had called the Hamilton Road in Columbus Ohio Meijer and asked if I was able to return an air mattress I bought there in October. After being on hold so the associate could get the proper approval I was told yes that it would be no problem considering I have the original receipt. The next day (today) I came to the Meijer to exchange my air mattress after a manager being called Connie came to the desk and told me I would not be able to exchange the mattress. I politely explained I was told on the phone yesterday that could. She followed with no one would tell you that over the phone, implying that I am a liar and then proceeded to imply that if I were to exchange this what is stopping me from coming next year to exchange my mattress. That last comment was completely uncalled for and rude I felt like she was profiling me. I have shopped at Meijer for years and have NEVER been tested so badly in my life. I manage a retail store and had one of my employees treated any of my customer as such they would be looking for a job. No one should come into a store to be treated like a criminal. Especially when I have gone through the proper channels on my end to resolve my problem. After asking for her manager a woman named Johanna approached me and I explained the situation. She then told me that she wouldn’t exchange the mattress and took it from me to blow it up after coming to me to tell me that it blew up fine I then told her AGAIN that the issue wasn’t it blowing up but deflating. Right there showed me that she didn’t care enough to actually listen to what I had to say and explain the problem. She then retured to behind the service desk where she and a man named Joey K. forcefully pissed all the air out of the mattress to prove a point. Okay so number one the mattress had a pump installed into it and then the deflate setting is turned on it shouldn’t require the FULL force of two grown adults to deflate it. That right there showed me that they knew something was wrong with it and didn’t want to honor an exchange that I was told was okay. So now I will be leaving unsatisfied and basically labelled as a thief. So thank you Meijer for your AMAZING customer service.

  37. My son tried to apply on line as a part time retail clerk at your Grafton Wisconsin store but your website put him into a continuous loop of having to reenter his personal information. I wanted you to know as you may be losing out on multiple candidates due to an IT issue.

  38. Trent provided excellent customer service at the Meijers store in Lancaster Ohio. My son needed a TI-84+ calculator for school and Trent quickly explained all our choices and went back to the stock room to find the one we wanted. We have had many great experiences with Trent back in the photo/electronic area and he has always been so helpful and knowlegable. I thought it was about time I let his boss know what a great employee they have!

  39. I been going to your store to order whole catfish every 3 to 4 months I’ve been in Grove City for about 23 years the manager of the seafood department tells me now that I cannot order anything from y’all never had a problem before seem to have one now he had a very bad attitude didn’t really give me a reason why I couldn’t tells me that he seen me at another store shopping for seafood I guess that’s was his reason for me not being able to order from y’all now which makes no sense to me nor that’s none of his business pretty much almost turned it into a argument so I’m choosing not two shop there again I had enough I’ll take my business elsewhere

  40. shopped at the new west bend wis location against my better judgment today and it appears nothing has changed from the past as the price on the shelf was much lower than the price at the checkout, can you please tell me what the problem is, why is it that your people can’t count to 11 without removing there shoe’s and socks, seem’s to me that you should be hireing more edjucated people. a very dissatisfied customer

  41. This note is to commend Tyler and another employee named Geo V. for their kindness in assisting me to find a specific brand of smoked almonds during a visit to the Meijer on Maysville Road in Fort Wayne, Indiana. The visit actually took place a couple months ago, yet I had tucked the receipt away and recently came across it and wanted to make sure that these men were commended for their attention to customer service and their work ethic. I have always enjoyed visiting Meijer, and I want to thank you for making it a positive experience and a great place to shop for my entire family.

    Elizabeth Baddour

  42. I was so frustrated with the mperks, and ready to quit the whole thing, when I saw the number to call for help. when I called I spoke w/Diane (reference #171013-000048). She was so helpful! She was very patient. She walked me through the whole procedure, starting on my phone and then switching to my computer. I have had the account for two years and was never able to take full advantage of it. I was ready to delete. Thanks to Diane, I am back on track, and able to navigate through the app.

  43. I got out of jail 2/9/17 after serving 6 months. Somehow, when I phoned in to a manager I was unable to get an answer as to how my employment application went from the 54th street store to a big rapids store. I was not offered the chance to see if someone was using my social security number and impersonating me but with a name like Danielle Renee Smith I was very upset. Then from May until now I changed my application info to applying in Greenville. At cash out I saw the slips stating they were hiring but not once did a manager call me for an interview. Like I would need to be rude and bug up their day instead of their time management being able to fill the stores needs.

  44. I shopped on November 4, 2017. I bought a x-box and game for 240.00 at the check-out at back of store. I forgot to put my m-perks phone number in.I also had a grocery order at the front of store. I had a coupon for $14.00 if I reached $750.00 on m-perks coupon. It expired on November 4, 2017. I reached that total and I couldn’t put my phone number of the receipt on m-perks when I got home. I had wait 24 hours so I put it in the next day. I called on Monday morning and the lady on the phone said was expired. She said I should called m-perks when I got home. Sorry I didn’t know that. It was only 14.00 but it is the principal. I spend a lot of money at meijers.

  45. I shopped at the Meijer at M59 and Hayes (Shelby Twp?) this morning (10 am). I am not a frequent Meijer shopper; not because of the products, but because Meijer has always woefully inadequate full service checkout lanes open. Out of 19 full service checkout lanes, only 3 were staffed (a rate of under 16%). You show your lack of interest in attracting and keeping customers because the entire front of the store has lanes but nobody manning them. Note that Kroger has someone patrolling to ascertain the number of people waiting and then they open another checkout. Today all three open lanes had customers backed up into the merchandise across the aisle and yet, no new checkout lanes opened up. What do I say from now on? Let’s go Krogering!!!

  46. 7055 easr 45 east 45 unuionville Indiana 47408 I take a job now I good workers job now Gerald sloan need a place too live too near you too a job now come and get me now good from asloan no e-mail no computer at all

  47. Sirs,

    I visited the Meijer Pharmacy store in Swartz Creek Michigan. Nothing seemed to go right.

    1 The automatic calling system rang twice on my phone. By the time I found my phone in the coat I hung up it disconnected after 2 rings. Why not 4 rings: -am I a valued customer or some sort of servant?

    2 When i got to the store I patiently waited in line and noticed a sign that said “after 5 scrips you next one is free”. When I got to the counter -no smile just “date of birth?” then “$10 please”. I said “How many scrips have I had here -perhaps this one is free?” Her response was snippy and said something like “we don’t know anything about that -we don’t have that information” with a take it or leave it attitude.
    I pointed to the sign but but my question went unanswered. Really left a bad taste in my mouth.

    Frankly I would like the $10 as compensation for her rude behavior

  48. This afternoon I sent in an order, and I ask to add 2% milk be added to it, and when it came, I didn’t check before the delivery man left, but later found that the milk had not been delivered.
    I am handicapped and it takes me time to go through the putting it away.
    I would like the milk to be delivered home. I am sorry that I don’t have the ability to check at the time of delivery so that I can be sure I’ve ordered .

  49. Went to the Meijer store on Hwy. 26 in Lafayette, IN on Aug. 22-18. I was in there around 3:00. I was standing at the meat counter waiting for service and this guy comes out and looks at me like…no smile, no hello and what do you want. I told him what I wanted from the counter and he handed it to me with no smile, no thank you, no would you like something else. Gave me the look of get out of here. Just thought you would like to know this. Hope he doesn’t treat all your customers that way, no one will be getting fresh meat from the counter. Thank you for listening to me…

  50. Your cashier, Jeff L. at the Goshen Meijer store is task orientated but lacks good customer skills. While checking out this a.m., he barked at my husband in a harsh tone..”LEAVE THAT THERE”….referring to a coupon he placed on the ledge by the credit card machine. My husband was moving it so he could proceed with the payment. The cashiers we dealt with in the past…placed the coupon by the register. It appears to me that Jeff L. needs additional training on how to provide good customer service.

  51. I have been a customer for 50 years. Raised a family (6) and almost exclusive Meijer shopping in Grand Haven. I think you are understaffed in GH. Never anyone on the floor to assist, always short help in the meat case area and the deli dept. and of course empty product on the shelves. (RE: SALE ITEMS) Your workers do their best, but they need additional help. Also constant lane backup. I am not the only customer who shares these complaints. Do a random survey and find out for yourself.
    In the GH store there is a worker who works on the checkout lanes who used to wear various shades of bright lipstick that she wore for the times various holidays. I went through her lane and I asked why she didn’t have a lipstick thanksgiving color. She was told she couldn’t wear it anymore. I looked at some of the haircuts, and tattoos that are by far worse then a bright color lipstick. Take care of your employees they are your biggest assit.


  53. I was at your store in Champaign Illinois 12/19 around 4pm was doen shopping headed to checkout . Was disappointed to find only 3 lanes open . Long lines a store this size a person shouldn’t haft to wait 20 minutes to check out .someone should be keeping an eye on this problem

  54. Feb 28, 2020 10:30am B Drive North, Battle Creek, MI Meijer Pharmacy
    NO acknowledgement of customers let alone any customer service from the 4 dispensary assistants n 2 pharmacists on duty for the 3 customers waiting in line for one of them to actually do their job verses ignoring customers

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