Contacting Mary Kay Customer Service Center
Mary Kay is a MLM cosmetic company. Once approved for the sales force, sellers receive commissions based on the products they sell, but if they sign up other agents under them they receive credit for a portion of those sales as well. Products offered as part of the Mary Kay lineup include skin care, lip care, makeup and fragrances. Prices tend to be higher than even the high-end products in your favorite retail stores.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Mary Kay is always recruiting, so contact information for the Mary Kay customer service departments is simple to find.
- Customer Service: 1-800-627-9529
We were happy to find both a Mary Kay customer service address and a corporate address. Some customers choose to contact on or the other and some choose both. If you already called the customer service department by phone or contacting them by email and your situation was not resolved, both may be the best option.
Mary Kay PO Box 799045 Dallas, Texas 75379
Mary Kay 16251 Dallas Pkwy Addison, Texas 75001
The Mary Kay website is a great place to explore the cosmetics products the world has grown to associate with the company. Go to http://www.marykay.comto see the latest products, read about sales opportunities and more. Customer service contact information is listed on the Contact Us page. The link to this page is found at the bottom of the page.
If you are a consultant you can log in to your sales account using the Consultant link at the bottom of the page.
Customer Service Email
The best way to contact Mary Kay customer service by email is to fill out the form online at http://www.marykay.com/en-US/_layouts/MaryKayCore/ContactMK.aspx. This form is for all types of contact, including questions about becoming a consultant, product inquiries and order inquiries.
You can also choose to contact Mary Kay using social media. Customer service agents are typically hired to handle communication on social networks as a means of helping customers quickly.
- Facebook: http://www.facebook.com/MaryKay
- Twitter: https://twitter.com/marykay
- YouTube: http://www.youtube.com/marykay
There was little to no wait when we contacted the customer service department. After approximately 3 minutes of waiting through the automated system, we were able to speak with a representative. We asked if the customers needed to cancel an order and the order was received, who is responsible for paying. The customer service agent explained the Mary Kay representative is responsible, but the customer may need be banned from ordering.
The overall experience was great considering we received valuable information. How was your experience when you contacted the customer service department? Share your story with us.