Contacting Little Tikes Customer Service Center
Little Tikes is a kid’s toy company that makes something huge out of being a kid. The product line may be dedicated to small children, but the toys sold by Little Tikes are not necessarily small in size. Kids love the forts, castles and swings sets among tons of other interactive, outdoor and indoor toys created by Little Tikes.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Little Tikes openly states the customer service department prefers to be contacted by email for faster service, but there is a phone number listed for customers who prefer to call Little Tikes customer service.
- New Order: 1-866-855-4650
Available from 6 AM to 12 AM daily.
- Missing Parts: 1-800-321-0183
Open from 8 AM to 8 PM Monday to Friday and 9 AM to 2 PM Saturday.
- Return Order to LittleTikes.com: 1-800-321-4424 (opt 1, 2)
Call for an RMA between 8 AM and 5 PM Monday to Friday.
- Damaged Orders: 1-800-321-4424 (opt 1, 1)
Agents are available from 8 AM to 5 PM Monday to Friday.
- MGAE Customer Service: 1-800-222-4685
Open from 7 AM to 11 PM Monday to Friday and 8 AM to 11 PM Saturday.
Little Tikes Consumer Service2180 Barlow RdHudson, Ohio 44236
MGA Entertainment Attn: Customer Service16300 Roscoe BlvdSte 150 Van Nuys, CA 91406
Visit http://www.littletikes.com/ for the official Little Tikes customer service website. You can find information on the newest Little Tikes toys and indoor/outdoor playsets and contact customer service from the site. The Little Tikes website allows customers to order products online.
Customer Service Email
Little Tikes customer service team prefers emails to calls or letters, according to the website. There are email addresses or forms for various Little Tikes departments.
- Check the Status of Your Order: http://www.littletikes.com/consumerservice/orderstatusquery.aspx
- Missing Parts: firstname.lastname@example.org
- RMA: mDReturnAuthorizations@mgae.com
- MGAE: http://www.mgae.com/contact_form.asp
The customer service hotline is confusing. We encountered the typical automated system, but this system was different. We listened to the first set, selected the option for the customer service department and arrived at another automated system. This occurred twice before our call was connected to an agent.
The call was noisy, leading us to believe the agent was located in a call center. We asked the customer service agent how customers order parts for products out of warranty. We explained we noticed contact information for current products, but not older products. The agent sent us to a link on the website specifically dealing with replacement parts for older products. The call would have been perfect if not for the confusing start. Were you confused when you contacted the call center? Let un know in the comment section.