Contact Little Tikes Customer Service

Contacting Little Tikes Customer Service Center

Little Tikes is a kid’s toy company that makes something huge out of being a kid. The product line may be dedicated to small children, but the toys sold by Little Tikes are not necessarily small in size. Kids love the forts, castles and swings sets among tons of other interactive, outdoor and indoor toys created by Little Tikes.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Little Tikes openly states the customer service department prefers to be contacted by email for faster service, but there is a phone number listed for customers who prefer to call Little Tikes customer service.

  • New Order: 1-866-855-4650

Available from 6 AM to 12 AM daily.

  • Missing Parts: 1-800-321-0183

Open from 8 AM to 8 PM Monday to Friday and 9 AM to 2 PM Saturday.

  • Return Order to 1-800-321-4424 (opt 1, 2)

Call for an RMA between 8 AM and 5 PM Monday to Friday.

  • Damaged Orders: 1-800-321-4424 (opt 1, 1)

Agents are available from 8 AM to 5 PM Monday to Friday.

  • MGAE Customer Service: 1-800-222-4685

Open from 7 AM to 11 PM Monday to Friday and 8 AM to 11 PM Saturday.

Mailing Address

Little Tikes Consumer Service2180 Barlow RdHudson, Ohio 44236


MGA Entertainment Attn: Customer Service16300 Roscoe BlvdSte 150 Van Nuys, CA 91406

Official Website

Visit for the official Little Tikes customer service website. You can find information on the newest Little Tikes toys and indoor/outdoor playsets and contact customer service from the site. The Little Tikes website allows customers to order products online.

Customer Service Email

Little Tikes customer service team prefers emails to calls or letters, according to the website. There are email addresses or forms for various Little Tikes departments.

Our Experience

The customer service hotline is confusing. We encountered the typical automated system, but this system was different. We listened to the first set, selected the option for the customer service department and arrived at another automated system. This occurred twice before our call was connected to an agent.

The call was noisy, leading us to believe the agent was located in a call center. We asked the customer service agent how customers order parts for products out of warranty. We explained we noticed contact information for current products, but not older products. The agent sent us to a link on the website specifically dealing with replacement parts for older products. The call would have been perfect if not for the confusing start. Were you confused when you contacted the call center? Let un know in the comment section.

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12 Comments on “Contact Little Tikes Customer Service
  1. Hello, I am a very dissappointed customer. My sonreceived a little tikes activity
    Walker for Christmas and when we opened it to put it together it was missing
    A part. I called customer service and was told I need a receipt and a picture of
    The product. We did not have a receipt. Was shocked I could not receive the part
    Without any problems.. I will not recommend or be buying any more little
    Tikes products.
    Thank you,
    Dissappointed customer

  2. I tried to use your email for missing parts and it came back undeliverable. I tried your link and it came back that it could not be found,

  3. hi , i brought the clubhouse swing set but it is missing the main bolts for the swing to be connected , can you help, the code is 171093e13….. and the swing anchors are missing the code for them are xim171093-1 regards ksmith

  4. I just purchased a little likes tap and play panino and the green key is not working. Unfortunately I did not keep the box and receipt. Is there any way I can get it fixed or a replacement one ?

    Thank you for any assistance you can provide

  5. Do you still sell the police coupe ride toy with the lights on top? I notice the 30th edition one that’s out now has no lights.

  6. I recently purchased one of your Little Tikes Cozy Walker toys at our local Toys R Us store. We love the walker; however, the height locking mechanism on the passenger side of the car fails to stay engaged, so we are afraid to use with our grandchild. can you replace this part or do we need to return for refund?

    Little Tikes Cozy Walker Toy

  7. I have a little times care for my grandson and the wheel has broken in the area where it connects to the car!
    Please help!

  8. My son got the little tikes farm pals tractor for his birthday and loves it but unfortunately he has lost the little toy horse, cow, sheep and pig that comes with the tractor. Can you tell me whether you can buy them separately or whether you have spare ones.

    We are very happy with the

  9. I am an extremely dissatisfied customer. I bought a Tree Set House. It took 4 people to set it up. Three of those people are very handy knowledgeable people. First I was told by Toys R Us after I bought the swing set that I needed a truck for transportation. Also, when I asked how hard it is to be put together, I was told it would be easy for me to put together. I am 70 yrs old, 120#. The swing itself is very unstable even though it is anchored down. The swing comes up even when my not quite 3 yr old swings on it. I definitely do not recommend this toy. I will not purchase anything else from Toys R Us because of their lack of honesty and will not purchase any more of your products.

  10. Purchased a 5 in 1 fold and go trike
    Your customer service rep told me there was no such product as I was reading it from the box.
    Purchased for a may bday and it’s now almost August and he used it twice and the handle to push the trike was made from plastic cracked in half!
    Notified your rep and still waiting for results

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