Contact Lincoln National Customer Service
Contacting Lincoln National Customer Service Center
Lincoln National is a financial planning company offering life insurance, annuities, long-term care funding, employee benefits, retirement plans and more for personal and business customers.
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Phone Contact Numbers
When attempting to contact Lincoln National customer service, there is a long list of contact numbers because the company offers everything from annuities to life insurance to financial planning.
Annuities
- American Legacy: 1-800-942-5500
- Lincoln ChoicePlus: 1-888-868-2583
- Multi-Fund Suite: 1-800-454-6265
- Lincoln Group Variable: 1-80-341-0441
- Lincoln Life and Annuity Company (NY): 1-800-893-7168
- Fixed/Indexed Annuities: 1-888-916-4900
Life Insurance
- Life Insurance: 1-800-487-1485
Long-Term Care Funding
- Lincoln MoneyGuard: 1-800-962-1654 opt 2
Retirement Plans
- Multi-Fund Suite: 1-800-454-6265
- Lincoln Group Variable: 1-800-341-0441
- Lincoln Director: 1-800-510-4015
- Lincoln American Legacy: 1-800-510-4015
- Lincoln Alliance: 1-800-234-3500
- Lincoln SmartFuture: 1-800-234-3500
Group Insurance
- Client Services: 1-800-423-2765
Executive Benefits
- Customer Service: 1-877-533-0117
Corporate
- Call Center: 1-877-275-5462
- Investor Relations: 1-800-237-2920
- Shareholders: 1-800-237-2920 opt 1
LifeComp
- Customer Service: 1-800-331-2760
Mailing Address
The best place to send your letter regarding Lincoln National customer service is the corporate office. You can address your letter to:
Lincoln National Corporate: Attn: Customer Service 150 N. Radnor-Chester Rd. Radnor, PA 19087
Official Website
From insurance to financial planning, banking to group benefits, everything you need to know about Lincoln National products and services is available at https://www.lfg.com/LincolnPageServer?LFGPage=/lfg/lfgclient/index.html, the official website.
Social Media
Using social media to inquire about financial services can be tricky. It is important to leave out any personal or financial information in your communication, but general questions about services provided by Lincoln National customer service can be asked and answered via social platforms.
- Facebook: http://www.facebook.com/lincolnfinancialgroup
- Twitter: http://www.twitter.com/lincolnfingroup
- YouTube: http://www.youtube.com/lincolnfinancialgrp
Customer Service Email
There is no Lincoln National customer service form or email address for general questions available to people who do not have a current account with the company. However, there may be a contact form or email address for customers. We did find a fraud form for customers who want to report suspected fraud.
- Fraud Hotline: https://www.lfg.com/LincolnPageServer?LFGServiceID=LFGFraudService&LFGPage=/lfg/lfgclient/cus/fraud/index.html
Our Experience
We gave a few of the Lincoln National customer service phone numbers a call. Most are closed on the weekends, but the executive customer service line was open. We listened to the first list of options and press 4 for policy customer service. The call was transferred to the specific agent in charge of executive policies. We did not find a list of customer service hours on the official website, but it appears the company is only available to take customer calls on weekdays – likely during normal business hours. Life insurance policy holders can access account information 24/7 if they have access to policy numbers or information on the policy holder.