Contact Leptigen Customer Service

Contacting Leptigen Customer Service Center

Leptigen is a dietary supplement created to support fat loss, abolish weight-loss plateaus, boost metabolism and control blood-sugar levels. The company behind the product offers exceptional customer care to provide answers to your questions and concerns. The ways you can reach out to a live agent include phone, email, traditional mail or social media. Regardless of your concern, the customer service department will reply to your questions within 24 hours.

Contact Info:

Phone Contact Numbers

When you visit the contact us page on the official website, you will find the customer service hotline phone number. The company provides a toll-free number to reach out to a live agent. The offices are open Monday through Friday 9am to 6pm, EST. If you reach out after hours, you can leave a message and a team member will reply to your concerns the following business day.

  • Customer Service: 1-800-555-3951

Mailing Address

Customers have the opportunity to connect with the customer service department by sending correspondence to the corporate headquarters. After the company receives your letter, you will receive a response within two business days. Send your letters to: Leptigen 4135 Laguna St. Coral Gables, FL 33146.

Official Website

Visit the official Leptigen website here https://www.leptigen.com/. The company provides a wealth of information relating to the product. You’ll find detailed facts about the four-ingredient proprietary blend along with customer testimonials. One of the benefits is the FAQ’s page addressing additional questions and concerns. The customer service page provides the email address, a customer feedback form and the phone number to reach a live agent.

Social Media

One of the fastest ways to connect with the customer service department is through social media. Leptigen provides active Facebook and Twitter pages. In addition, a good Leptigen resource is here. The service department attempts to reply to your concerns within 24 hours. For safety reasons, the company recommends leaving out any personal or contact information in your communication.

Customer Service Email

Customers can connect with the customer service department by sending an email or using the customer feedback form. If you use the customer feedback form, you will need to enter your full name, phone number, email address and a message.

Customer Service: info@leptigen.com

Feedback Form: https://www.leptigen.com/contact/

Our Experience

When we reached out to the customer service department, we reached a representative within 30 seconds. The company doesn’t offer an automated response system, a good decision. When the agent answered the call, we asked about the hours of operation and the she said the office is open Monday through Friday 9am to 6pm, EST. We also asked what customers do in the event they have concerns after hours. The agent stated customers can send an email and a live agent will reply the following business day. Overall, the level of service was excellent. We didn’t have to wait on hold and the agent was attentive to our needs.

to leave a comment about your customer service experience.

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14 Comments on “Contact Leptigen Customer Service
  1. Will be returning product without trying it. I don’t believe in your company’s way of doing business. Really, how can a trial period start before I receive the product?

    • I am disappointed to the fact that it wasn’t stated when I ordered the trial bottle that I would be charged automatically a membership price of $89.95 after the 14 day trial period. (This wasn’t called a “14 day trial” . This trial period started the day I ordered it. How can I tell if I like the product if when it took 4 days to get here. That gives me 10 days to decide if it works for me. No thank you!! I’ll send it back.

  2. i tryed to get free sample but site would not let it go tho.i tryed to e mail them but that wood not go tho as well

  3. reading other comments on this it looks like a scam as there is no free trial at all. and if thats scam my mind says the product prob one two

  4. I also was charged alot for only wanting a trial ONLY I have lost money!!! I have not tried the pills because I don’t believe these are real or going to help me in any sort of way

  5. I tried the sample and wasn’t able to take the pills due to a reaction. I was told by my physician to not take them anymore and sent you multiple messages asking that you cancel my membership and not charge my account after the first month I tried them. I have been being billed monthly and not receiving pills ever since. I want this stopped immediately and I would like to be refunded for all the months that I have been charged from your company for pills that I can not take and do not want and have not received. Please reimburse my account for all the months after the first trial month.

  6. When I try to call them, “the number is not recognised”, when I send an email – no answer. I try to cancel my free sample subscription before I’m going to be charged for next bottle which I don’t want to have. I hope I will cancel it one day….

  7. Please Cancel my account, I am not using this product & don’t want to be charged monthly any more. Steve Wilson

  8. Leptigen weight loss is a fraud. I get charged on my credit card for their weight loss product. I have never contact them for their product. I don’t even have their product in my possession. I wanted to talk to them asap.

  9. Leptigen weight loss is a fraud. I get charged on my credit card for their weight loss product and I don’t have their product in my possession. I have never contact them for their product. I wanted to talk to them asap.

  10. I just wrote your info email address, you are charging someone who is not using the product and will be happy to return it. The bank account also needs credited ASAP.

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