Contact Kyocera Customer Service

Contacting Kyocera Customer Service Center

Kyocera is an electronics company specializing in wireless phones, cameras and document imaging devices. We were surprised to find that Kyocera is also breaking into the solar energy and kitchen tool markets as well.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

When you’re ready to contact Kyocera customer service you’d expect there to be one number with an automated system to move the call to the right department, but that’s not exactly how Kyocera is setup. The contact page lists every major category so you can find the detailed contact information you need.

  • Wireless Phones: 1-800-349-4478

Call between 6 AM and 6 PM Monday to Friday (PST).

  • Copiers and Printers: 1-800-255-6482

Call between 9 AM and 6 PM Monday to Friday (EST).

  • Kitchen Tools: 1-800-537-0294
  • Solar Energy: 1-480-948-8003
  • Cutting Tools: 1-800-823-7284
  • Micro Cutting Tools: 1-888-955-0800
  • Thermal Printheads: 1-828-693-8244
  • Corporate: 1-858-882-1400

Mailing Address

We were able to find several mailing address for Kyocera customer service. We’ve added a brief description of the division associated with the address so you know where to send your letter.

Kyocera Tools3565 Cadillac AveCosta Mesa, CA 82626


Kyocera Solar7812 E AcomaScottsdale, AZ 85260


Kyocera Cutting Tools100 Industrial Park RdMountain Home, NC 28758


Kyocera Communications9520 Towne Centre DrSan Diego, CA 92121

Official Website

There are two websites for Kyocera – global and Americas. The global website offers information about the company as a whole while the Americas website offers detailed information about Kyocera in the US.

Contact information is available on both sites, but the global site offers information on all countries not just the US. We attempted to find a Facebook or Twitter page for the company, but we found neither.

Customer Service Email

Kyocera customer service is available at the following email addresses.

Our Experience

The automated system provides several options to connect with the customer service department. New and existing customers have the ability to connect and reach the appropriate department. After listening to the appropriate department, we were able to connect with a live agent. The unfortunate side is we waited for more than 5 minutes on hold.

When the customer service agent answered the call, we asked if Kyocera worked on the AT&T network. The agent explained the only carriers in which Kyocera works are Verizon, MetroPCS,  Boost Mobile and Sprint. Not the best answer for all customers, nor was the overall experience. The wait time was not acceptable in our book. Have you had a better experience contacting the customer service department? Share your thoughts below.

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5 Comments on “Contact Kyocera Customer Service
  1. I bought a Kyocera cell phone which came without a manual. Where can I download a manual so I can figure out what it will do?

  2. As I am writing this comment I have been on hold for 40 minutes. This is the second time today I have been on hold and still haven’t reached a live cust. rep. I’m ready to take them to the BBB for the hydro phone. I can hear the person talking but they can’t hear me. It’s a brand new phone and it’s very frustrating to pay this much money for a phone and can’t get in touch with the warranty people. Boost isn’t taking any responsibility for this either. I’ve now been on hold for 45 min. Help

  3. Im a access customer and want to up grade phone.can I get any kyocera cell phone. My minutes r free 250 of them.I tryed + asked online but no answer.I like to get a new phone the free one u really can’t do much with it

  4. Hi, my phone kyoceraE6065 , i have a problem on phone data, i have done the setting but still can’t acess, pls can u help me on these matter

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