Contact Korean Air Customer Service
Contacting Korean Air Customer Service Center
Korean Air is an airline based out of Korea offering flights from destinations all over the world to major tourist destinations in Korea. The airline operates out of major airports in the United States, including Chicago, Las Vegas, Washington DC and San Francisco.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Korean Air offers customer service to customers throughout the world. Both the customer service department and TTY numbers are available 24 hours a day, seven days a week.
- Customer Service US and Canada: 1-800-438-5000
- International: 1-213-484-1900
- TTY: 1-888-898-5525
- Air Cargo Center: 1-888-888-4525
- Air Cargo Center Fax: 1-310-417-5685
The main office for Korean Air in the United States is located in Los Angeles. You can write to the main office with compliments or complaints, but it is best to call customer service or at least email an agent if you need assistance with a travel reservation or you need immediate assistance regarding a recent flight.
Korean Air1813 Wiltshire Blvd. 1st Fl. Los Angeles, CA 90057
The Korean Air customer service website is located at http://www.koreanair.com/. You can book flights from major airports, contact customer service or check the status of a flight from the various pages of the website. If you have used the Korean Air website in the past, you can log in to our account to view past reservations and contact customer service about those travel plans.
Customer Service Email
Finding the customer service email form for Korean Air can be a little tricky. Visit the official website at http://www.koreanair.com/ and hover your mouse of the Customer Support link at the top of the page. Click the Contact KAL link. You will be taken to the customer service information page. At the top of the page you will see a small link that reads Send E-Mail. Click that link to access the email form.
The customer service department for Korean Air is easy to reach by phone. When we called the Korean Air customer service number we were greeted with an automated system offering a direct link to the customer service department if we pressed 0. The call was then placed on hold for less than 30 seconds when a customer service agent answered the call. We could not understand the agent’s name and the conversation was taxed due to a strong accent on the part of the agent. We eventually called back a second time to try a different agent. The second call was a little better, but there was still quite a language barrier.