Contacting Klondike Customer Service Center
The Klondike Bar is the ice cream brand responsible for the funny commercial line – What Would You Do For a Klondike Bar? The company sells more than just traditional Klondike’s; there are also Choco Tacos, Klondy Shakes and variations on the ice cream sandwich. You can find Klondike products in single serve, low calorie and no added sugar options.Click here to leave a comment about your customer service experience.
When customers need to reach out to the customer support team, there are several ways to do so. The customer service department can be reached by phone, email, traditional mail and though social media.
Phone Contact Number
Monday to Friday from 8:30 AM to 6 PM ET, Klondike customer service agents are chilled and ready to talk to customers just like you about products, concerns, complaints and even coupon requests.
- Klondike Phone Number: 1-800-931-2830
If there is a medical emergency you can report it to Klondike, after seeking medical attention, 24 hours a day.
- Medical Emergency: 1-800-745-9269
Klondike is a Unilever brand so we’ve included the Unilever mailing address for your customer service needs. Unilever Corporate800 Sylvanb AveEnglewood Cliffs, NJ 07632
Klondike is a major player in the social world. When customers have exhausted attempts to reach a customer service representative and mailed responses are a no-go, try connecting with a customer service agent through the available social media platforms. You may not receive an immediate response, but you will receive a response.
- Facebook: http://www.facebook.com/klondike
- Twitter: http://twitter.com/Klondikebar
- YouTube: http://www.youtube.com/klondike
Customer Service Email
There are two available ways to connect with the Klondike customer service via email. You can send communication using the customer feedback form or Live Chat with a virtual agent. We sent a message asking for allergy warning, considering this information was not readily available on the website. The automated response stated we should receive a message within 24 to 48 hours.
- Ask a Virtual Agent: http://www.klondikebar.com/contactuswebassist/default.aspx
- Customer Service: https://secure.klondikebar.com/contactus/
When we contacted the customer support team at Klondike, we encountered the typical automated system with a multitude of options. We noticed that there was no option for the customer support team. We listed to all of the applicable options and at the end, the system connected to an operator. When the call connected, the call was transferred to the customer service department. This process took approximately 3 minutes. When the agent finally answered the call, we addressed several concerns with the product and the ingredients. Since the agent was not well versed in the subject, the call was transferred to another agent who resolved our concerns. Our experience was not the best, but far from the worst. can you relate to our situation? Share your thoughts and concerns with us in the comment section below.