Contacting Jimmy John’s Customer Service Center
Jimmy John’s is a fast food restaurant specializing in submarine sandwiches as well as fast service. If you have questions relating to products or want to voice concerns relating to in-store service, you can contact the customer service department by phone, email, traditional mail or through social media. You can also contact the customer service department at your local store during regular business hours.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
You can contact the customer service department by calling the customer service hotline. You can also contact your local store during regular business hours. The customer service department is open Monday through Friday 7:30am to 6pm and Saturday 8am to noon, CST.
- Customer Service: 1-866-276-6302.
You have the opportunity to reach out to the customer service department by sending correspondence to the corporate headquarters. Customers can also send correspondence to the customer service department at your local store. The customer service department will reply to your concerns within three (3) business days.
Jimmy John’s 2212 Fox Dr, Champaign, IL 61820
Customers visiting the official Jimmy John’s website https://www.jimmyjohns.com/ have the opportunity to view the menu. The website also features an online store. You cannot purchase food, only merchandise on the online store. You do have the ability to place online orders and pick up the orders at your local store.
You can connect with the customer service department through social media. The customer service department will reply to your general concerns and comments within 24 hours. If you have store specific concerns, you will need to call the customer service department or visit your local store.
- Facebook: http://www.facebook.com/jimmyjohns
- Twitter: http://twitter.com/jimmyjohns
- YouTube: http://www.youtube.com/jimmyjohns/
- Instagram: http://instagram.com/jimmyjohns
- Pinterest: http://pinterest.com/jimmyjohns/
Customer Service Email
When you send the customer service department an email, you will need to use the customer feedback form. The customer service department will reply to your concerns within 24 hours.
- Customer Service: https://www.jimmyjohns.com/company/feedback
When you call the customer service hotline, you will immediately reach a live agent. By the end of the call, the customer service agent addressed our concerns relating to known allergens in the foods. The customer service team at Jimmy John’s was fast and efficient. Were you impressed with the level of service from Jimmy John’s? We want to hear from customers just like you. Take a moment to share your thoughts with us in the comment section.