Contacting Jackson Hewitt Customer Service Center
Jackson Hewitt is a tax preparation service based in the United States with both company owned and franchise businesses in every state. With more than 6,500 locations in the U.S., Jackson Hewitt process more than 2 million returns every year, making the company the second largest tax preparation company in the U.S.
The company saw slow growth in the mid 1980’s, but began a boom when the IRS implemented computerized tax returns. With this implementation, Jackson Hewitt was positioned in the right place at the right time. Considering the potential penalties associated with an incorrect tax return, Jackson Hewitt is committed to ensuring the customer is placed first and maintains a constant level of communication in order to avoid mistakes.Click here to leave a comment about your customer service experience.
Customers can keep in contact with the customer service department and the corporate offices by phone, email, traditional mail and through social media.
Phone Contact Numbers
- Customer service: 1-800-234-1040
Jackson Hewitt Corporate Headquarters3 Sylvan Way Suite 301Parsippany, NJ 07054
Customers visiting the official Jackson Hewitt website http://www.jacksonhewitt.com/ have the ability to prepare taxes, locates tools and resources prior to filing taxes and research commonly asked questions on the Jackson Hewitt FAQs page. Customers signing up for services have the ability to download the mobile application and receive promotional deals on their mobile devices.
Customer Service Email
In order to contact the customer service team, you will need to utilize the customer contact form here: http://www.jacksonhewitt.com/Contact-Us/Site-Feedback/. We sent a message asking for the hours of the customer service department. We are currently awaiting a response. We also located another email address firstname.lastname@example.org to the corporate offices. Additional ways to remain connected with the customer service department include:
- YouTube: http://www.youtube.com/jacksonhewitt
- Twitter: https://twitter.com/jacksonhewitt
- Facebook: https://www.facebook.com/jacksonhewitt
Contacting the Jackson Hewitt customer service department was rather easy. We called, pressed 5 as directed and transferred to a customer service agent. Not to spoil the short wait time, we got straight to the point. We asked the customer service agent if we receive a discrepancy notice from the IRS after we pay our taxes, should we dispute Jackson Hewitt or the IRS. The agent explained we should follow the instructions of the IRS and contact the company as a backup in order to verify information.
Overall the level of customer service was exceptional. Can you say the same thing about your experience? Take a minute to share your thoughts with us.