Contacting Jack in the Box Customer Service Center
Jack in the Box is a consumer restaurant that’s been around since 1951. The company went through a few hard years when tainted food was found at some restaurants, but despite the down time, the company came back and is now considered a popular spot to stop for great family dining. Jack in the Box offers many meal options, but they also allow customers to build a meal online so they know exactly how many calories that meal contains – perfect for the dieter on the go.Click here to leave a comment about your customer service experience.
Phone Contact Number
You can contact the Guest Relations department of Jack in the Box customer service between 7 AM and 4 PM Monday to Friday PT.
- Guest Relations: 1-800-955-5225
- Corporate: 1-858-571-2121
Writing a letter may seem like a thing of the past, but it may just be the answer you’re looking for. Address your letter to the corporate office with an attention line to the customer service team for fastest processing. Even with this attention line, however, writing a letter remains the slowest way to contact Jack in the Box customer service.
Jack in the Box IncAttn: Customer Service9330 Balboa AveSan Diego, CA 92123
The Jack in the Box website, available at http://www.jackinthebox.com/, is all about the restaurant, food and experience of dining at Jack in the Box. The company has been through the ringer a few times with tainted food scares, but the restaurant always came out on top.
When it comes to connecting with Jack in the Box customer service on social sites, we’ve got you covered. Check out:
- YouTube: http://www.youtube.com/jackinthebox
- Twitter: https://twitter.com/jackbox
- Facebook: http://www.facebook.com/jackinthebox
Customer Service Email
Sending an email to Jack in the Box is as simple as click, info, send. You can find the customer service email form at:
- Customer Service: https://www.jackinthebox.com/corporate/contact-us/feedback/step1.php
If your issue is time sensitive and you need an answer right now, contact the customer service team by phone as there will likely be a wait period for an answer via email.
At times, customers need to learn things the hard way. We contacted the customer support hotline expecting an option for the customer service department. What we encountered was something completely different. Jack in the Box provided nine (9) different options, none being for the customer service department. When all hope appeared to be lost, the tenth option instructed customers to select 0 for operator assistance. After selecting 0, the call connected directly to the customer service department. Although the total wait time was less than 2 minutes, the initial part of the call was quite confusing. The call went smooth the the overall customer experience was ideal. When customers such as yourself called the company, what was the outcome and did your experience match our experience? Take a few moments to share your thoughts and concerns with us.