Contact Hyundai Customer Service

Contact Hyundai Customer Service

Contacting Hyundai Customer Service Center

Hyundai started out as an affordable automobile company, but soon the company took on a more luxurious profile offering sleek designs, sport packages and one of the most comprehensive warranties on the market.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Hyundai customer service offers a main phone number through which all calls are routed. If you need to talk with a customer service representative, call between 5 a.m. and 7 p.m. Monday to Friday or 6:30 a.m. and 3 p.m. Saturday and Sunday PST for an English-speaking representative. Spanish-and Korean-speaking representatives are available from 6:30 a.m. to 3:30 p.m. Monday to Friday PST.

  • Customer Service: 1-800-633-5151

Mailing Address

Your letter will be delivered to the Hyundai customer service post office box. If you are having trouble making a payment or you need immediate help, call the customer service team rather than sending a letter that could take more than two weeks for delivery and response.

Hyundai Motor AmericaP.O. Box 20850Fountain Valley, CA 92728

Official Website

The US website for Hyundai customer service is located at You will immediately notice tons of information and pictures about Hyundai models and offers. The website operates as a sales websites in conjunction with customer service options. To reach customer service simply scroll to the bottom of the page and click the Contact Us link.

If you are part of the massive MPG discrepancy with Hyundai and Kia, you can enter your VIN number at to check for qualification. If you qualify for the program, you will receive a debit card reimbursing you for the difference between the stated MPG and actual MPG your vehicle gets. The card can be used for the life of the car with reimbursement based on actual miles driven.

Customer Service Email

Customers with questions, compliments or complaints about Hyundai customer service or the Hyundai brand as a whole can reach the customer service department using the Contact Us feedback form. The multi-purpose form allows customers to enter the full VIN number if they currently own a Hyundai. Otherwise customers can choose the model they are interested in from a drop-down menu.

You can also contact Hyundai customer service via the direct email address:

Our Experience

When the call is answered you can press 1 for roadside assistance or 2 for financial services. Press 6 if you do not need any of the listed options then press 0 to reach a customer service agent. Ethan answered our call almost immediately after we pressed 0. He helped us find the only vehicle from Hyundai that seats more than five passengers – the Santa Fe. Ethan offered to collect our contact information so a local Hyundai dealer could get in contact with us about test driving the Santa Fe.

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One comment on “Contact Hyundai Customer Service
  1. I purchased a new HHD6250 portable generator at Walmart, in its original factory shipping crate. After assembly,I filled the crankcase with the oil that came with it, 10W30 Hyundai Heavy Duty oil. The manual states that 15W40 should be used. My question, which oil should be used. I checked on the internet and found that the HHD6250 engine was up graded from 11 to 13HP. My unit is 13HP is the 10W30 oil for the 11HP and the 15W40 for the 13HP. Please let me know. Thank you for your time.

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