Contact Houston Chronicle Customer Service
Contacting Houston Chronicle Customer Service Center
The Houston Chronicle is a print and virtual news source in Houston, Texas. Some of the news stories published on the official website an in print are local stories, but the Houston Chronicle also covers US News, World News, Sports, Entertainment and other news topics.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
We found a single phone number for the Houston Chronicle customer service department on the official news website. In the FAQs section we located two additional phone numbers for home delivery customer service. The home delivery call center is open from 5:30 a.m. to 7 pm. Monday to Friday and 7:30 a.m. to 11:30 a.m. on Saturday, Sunday and holidays.
- General Information: 1-713-362-7171
- Subscriber Services (Local): 1-713-362-7211
- Subscriber Services (Out of Area): 1-888-220-7211
The corporate phone number for the Houston Chronicle is listed with a physical address for the office. This is the only address listed on the official website.
Houston Chronicle Attn: Customer Service801 Texas Ave. Houston, TX 77002
The official website for the Houston Chronicle is available online at http://www.chron.com/. You can read the latest news, hottest news stories and more on the official website. As is the case with most newspapers, the Houston Chronicle offers most of the news stories found in print online, but the Internet version will display breaking news as it happens. You can comment on news stories, but you have to register for an account on the Houston Chronicle website before commenting.
Customer Service Email
There are multiple email addresses for the Houston Chronicle customer service. Choose the email address that delivers your message to the appropriate department.
Website Problems or General Questions About the Paper: firstname.lastname@example.org
Request Permission to Reprint Content: email@example.com
New Tips or Story Ideas: firstname.lastname@example.org
Send Comments to the Reader Representative: email@example.com
When we called the corporate phone number for the Houston Chronicle the number was answered immediately by an operator. We asked for the customer service department and the operator gave us the phone number listed as Subscriber Services. She said there was no customer service department at the number we’d called. We gave the subscriber services phone number a call and we were greeted with an automated system. There was a long introduction message before we were given a list of options to choose from. After choosing an option we were prompted for the 10-digit subscriber number. We pressed 0 and the call was placed on hold again. We waited for more than two minutes before we finally spoke with a customer service representative.