Contacting Hilton Customer Service Center
Hilton is a brand of hotels spanning the world. The hotel chain has more than 500 branded locations across 91 countries. The name Hilton is synonymous with luxury and elegance. The goal of the company is to retain customers by offering the best service and amenities in theindustryClick here to leave a comment about your customer service experience.
Phone Contact Numbers
There are a few customer service phone numbers for the Hilton company. Choose the number that best describes what you are looking for in a customer service agent.
- Customer Service for Recent Stays: 1-800-445-8667
- Online Reservation Assistance: 1-800-774-1500
- Online Reservation Assistance (International): 00-1-800-774-1500
- Online Reservation Assistance (TTY): 1-800-368-1133
- Make Reservations by Phone: 1-800-445-8667
- Hilton HHonors Customer Service: 1-800-548-8690
- Claim for Best Rates Program: 1-800-445-8667
- Group Planning: 1-800-321-3232
- Travel Agents Help: 1-800-873-1215
Hilton Worldwide, Inc.Attn: Guest Assistance755 Crossover Ln. Memphis, TN 38117
The official website for Hilton Hotels is found at http://www.hilton.com. You can find a nearby Hilton Hotel or one located near your next vacation destination. You can also contact the customer service team, log in to your account to verify your reservations or request special assistance for travelers with disabilities. The site is extremely easy to navigate. Customer service is not openly listed so you have to scroll to the bottom and choose the Customer Support link to find contact information.
Customer Service Email
If you would rather contact the customer service agent by email you can send a message to the team via the form on the Hilton website. The form is located at on the Contact Us link on the Customer Support page. Each time a visitor clicks on Customer Support a new session ID is associated with the email form, so adding a link here could cause multiple emails to be sent with the same ID number. You can find the Customer Support page at http://www3.hilton.com/en_US/hi/doxch.htm?dst=http://ATG-HI/en/hi/customersupport/index.jhtml.
We called the recent stay line at Hilton Hotels, which is likely the number customers would call if they had a problem with a stay. You can press 0 to speak with a representative, so you don’t have to wait through the list of options. When the agent answered, almost as soon as the call was transferred, we asked if the rugs in Hilton rooms were steam cleaned regularly. The customer service agent had no idea how often the rugs were steam cleaned, but she was willing to take our contact information and give us a call when she found out the answer.