Contact HHGregg Customer Service
Contacting HHGregg Customer Service Center
HHGregg is a retail company specializing in electronics and appliances. There are offline stores in addition to a huge online presence. HHGregg offers financing to consumers who would otherwise not be able to obtain financing, but the cost of ownership if far higher than the price of the item.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Contacting HHGregg customer service requires calling between 8 a.m. to 6 p.m. Monday to Friday, 10 a.m. to 5 p.m. Saturday or 11 a.m. to 4 p.m. Sunday is you need to contact the sales department. Customer service hours are from 8 a.m. to 6 p.m. Monday to Friday and 10 a.m. to 4 p.m. Saturday.
- Sales: 1-866-974-7344
- Customer Service: 1-800-284-7344
If you would rather contact HHGregg customer service by mail, feel free to address your letter to:
HHGregg AppliancesAttn: Customer Service4151 E. 96th St. Indianapolis, IN 46240
This is not the address where you should send financial, bank or payment information. Call HHGregg customer service for more information on where to send payments. Or, if you have an HHGregg credit card, call the number listed on the back of the card to make a payment.
The HHGregg official website is available at http://www.hhgregg.com/. Consumers can find a local store, browse through electronics, appliances and computers available from the company and order products online. Delivery is available, but customers also have the option of picking up the purchase from a local store. If there is no HHGregg store near you or the item you are interested in is out of stock, the product cannot be shipped to your home. The online website is nothing more than a product locator for local stores.
Customer Service Email
We didn’t find a customer service email address for HHGregg customer service, but we did find a contact form. We assume customer service emails are read and answered during normal business hours as listed in the Phone Number section above.
- Customer Service: http://www.hhgregg.com/service/ContactUs
HHGregg customer service is available in English and Spanish. Press 1 to hear options in English. You cannot press 0 to skip the list of options. You can press 1 to locate a store, 2 for information on home delivery and installation, 3 for product repairs or 4 for customer service. After pressing 4 we were taken to another list of options. You can press 4 to skip the options and reach a customer service agent. Susan, our agent on the day we called, was a wonderful help. We gave her a product number from the HHGregg website and she located the nearest store with the item in stock. She was even willing to call the store to verify the item was in stock.