Contact HGTV Magazine Customer Service

Contacting HGTV Magazine Customer Service Center

HGTV Magazine is a digital and print magazine distributed by Hearst Magazines, one of the largest telecommunications companies in the world. If you are interested in a subscription or need to reach out to the customer service department, you can reach out by phone, email, traditional mail, through social media or by Live Chat.

Contact Info:

Phone Contact Numbers

You have the opportunity to reach out to the customer service department to discuss your account 24 hours a day, 7 days a week.

  • Customer Service: 1-800-840-8056

Mailing Address

Hearst Magazines Division Hearst Communications, Inc. Hearst Customer Service P.O. Box 6000 Harlan, IA 51593-1500


Hearst Magazines Editorial Offices 300 West 57th St. New York, NY 10019

Official Website

Customers visiting the official HGTV Magazine website have the opportunity to read news and information similar to the articles on the website. You will notice information relating to decorating, outdoor living, room decorating and renovation as well as a blog from the corporate headquarters. If you need additional information relating to products of service, we recommend visiting the Customer Support page. If you are interested in subscribing to HGTV Magazine, visit the Subscriber Services page.

Social Media

You have the ability to reach out to the customer service department through social media. You will notice the customer service team will responds to customer concerns within approximately two (2) hours.

Customer Service Email

You can send a message to the customer service department using the customer feedback form. We sent a message to the customer service department asking about the various ways to view the magazine and the pricing. We wanted to know if the digital copy costs more than the print copy. After sending your message, the customer service department will respond with an automated response.

Our Experience

We called the customer service hotline and encountered a lengthy automated response system. In order to bypass the system, you will need to press zero (0). After waiting approximately three (3) minutes, the agent answers the call. We asked several questions relating to the refund policy. The agent answered our questions and ended the call. The overall experience was better than expected. Were you satisfied with the level of service? We want to hear from customers just like you. Take a moment to share your experience with us in the comment section.

to leave a comment about your customer service experience.

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4 Comments on “Contact HGTV Magazine Customer Service
  1. I have been a digital subscriber since 2011. I no longer can access my subscription on my iPad!! I should be able to, as that was my intention for subscribing. Please restore my digital subscription to current status. FYI.. I DO NOT NEED THE HARD COPY OF ELLE…JUST THE DIGITAL! #ELM1233396488/7# 00047. Sept16. 8402.

  2. I thought I had set up an account to pay my subscription renewal for HGTV magazine, $24.00, when I went to look on line for something else in magazines, there was my HGTV account with all my personal information; which I can’t access or cancel – Please advise how to set up an account so I can have automatic pay.

    Thank you

  3. Your customer service sucks…I entered a sweepstake now getting billed for a magazine….can not get a hold of anyone…I have been on hold for over 30 minutes.

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