Contact Hautelook Customer Service

Contacting Customer Service Center is an online retailer based in Los Angeles. The company is a member-based retailer offering name brand apparel at a deep discount. The majority of the products are more than 75% off original retail prices. If you have a question or concern relating to products or membership, contact the customer service department by Live Chat, email, traditional mail, phone or through social media.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department is open daily 7am to 6pm, PST. The company is closed for major holidays.

  • Customer Service: 1-888-547-8438

Mailing Address 1212 S. Flower Street Suite 300 Los Angeles CA 90015

Official Website

Customers visiting will need to create an account of sign in through your Facebook account. After signing into the website, you have the opportunity to purchase apparel for men and women. You will notice the website offers discounted products as well as name brand products. Special items are sold as an event. Each event lasts approximately 24 hours. After the event expires, the deal is no longer available to purchase. Additional information relating to products or policies is available when visiting the Customer Service page.

Social Media

If you have a question or concern, you have the opportunity to connect with the customer service team through social media. You will notice several conversations in which the customer service department replies to concerns within 30 minutes.

Customer Service Email

We sent a message to the customer service department asking about the timing of events. After sending our message, the customer service team replied with an automated message stating an agent would reply within two (2) business days.

Our Experience

When we contacted the customer service department, we had to listen to the automated response system prior to speaking with a live agent. The total wait time was approximately three (3) minutes. After the wait, the agent answered the call. We asked several questions relating to the return policy. The agent answered our questions and ended the call. Overall, the customer service team was helpful, knowledgeable and professional. We were satisfied with the customer service team; were you satisfied? We want to hear from customers just like you. Take a moment to share your thoughts with us in the comment section.

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