Contacting Half.com Customer Service Center
Half.com is an eBay company and that means customer service nightmares are bound to happen. Half.com specializes in connecting sellers with buyers. The products sold on Half.com include books, games, music and movies. You can sell your own stash on Half.com or send them your products for instant cash when your package is received and graded. Customer service options listed on the Half.com website consists of a Help Wizard, but we were able to find a few contact numbers and addresses for eBay – the parent company.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
You won’t find a contact number for Half.com and many of the eBay phone numbers listed online are bogus. The problem is that eBay customers are asked to fill out a form regarding the problem they are having with the site and that form generates a phone number and PIN. Those phone numbers are for specific departments and eBay reserves the right to change them at any time. Here are a few of the phone numbers we tested. The final number is available for customer service from 5 A.M. to 10 P.M. Monday to Sunday. All hours are PST.
- eBay Inc: 1-800-322-9266 – no customer support
- eBay Customer Support: 1-800-717-3229 – high call volume, cannot answer calls
- eBay Inc: 1-408-376-7400 – same as 1-800-322-9266
- Customer Service: 1-866-540-3229
If you are tired of trying to get ahold of Half.com customer service you may need to contact the eBay Headquarters at one of the two corporate addresses.
eBay Corporate Whitman
2065 Hamilton Avenue
San Jose, CA 95125
eBay Corporate North
2211 North 1st Street
San Jose, CA 95131
Half.com operates an official website at http://www.half.com. You can also visit the support website at http://pages.half.ebay.com/help/wizard/index.html. As you’ll notice, the support page is located on the eBay website not the Half.com website. You’ll find several of the pages on Half.com move to eBay making it difficult to navigate back to Half.com.
Customer Service Email
The customer service department cannot be contacted by email. When you fill out the HELP Wizard on http://pages.half.ebay.com/help/wizard/index.html, you will be taken to your eBay account if you want to contact customer service. You then have to enter some information before a PIN is generated and you’re given the phone number to call.
We called the customer service number for eBay and we managed to get through to customer service by pressing 0 at the prompts. The agent asked for information to look up our eBay account, but we ignored the request and started asking questions about seller fees. The agent was polite and told us everything we needed to know about selling on Half.com.