Contacting Gucci Customer Service Center
Gucci is more of an icon than the name of a clothing and accessories line. The company was started in the 1920s by Guccio Gucci, a former Savoy Hotel employee. With innovation and art in mind, the brand grew over the next few decades until Gucci passed in 1953. His four sons took over the business and built it to the powerhouse of fashion it is today. In the beginning, however, Gucci was all about handbags and only handbags.Click here to leave a comment about your customer service experience.
Phone Contact Number
The Gucci customer service staff is available from 8 AM to 8 PM ET Monday to Friday and 9 AM to 6 PM ET Saturday. Agents can answer questions about products, place orders and tend to complaints and compliments.
- Gucci Phone Number: 1-877-482-2430
- Repair Service: 1-800-234-8224
- Sunglasses: 1-800-850-3919
Gucci Online Shopping695 5th AveNew York, NY 10022
GAI Fashion Repairs50 Hartz WaySeacaucus, NJ 07094
Safilo Group Attn: Sunglasses801 Jefferson RdParsippany, NJ 07054
Gucci is an ultra high-end company with a website located at http://www.gucci.com/us/home. You can view the latest styles/trends and order Gucci products online. Gucci is known for women’s bags, but the company also sells men’s clothing and accessories.
Consumer companies were some of the first to use social media sites to connect with customers. Gucci offers multiple pages so every customer can make at least one connection.
- Facebook: http://www.facebook.com/gucci
- Twitter: http://twitter.com/gucci
- YouTube: http://www.youtube.com/gucciofficial
- Pinterest: https://pinterest.com/gucci/
Customer Service Email
We found two email addresses for Gucci customer service on the Contact Us page. The first is for online orders and the second for the repair service. We did not find a general customer service email address.
- Online Order Assistance: firstname.lastname@example.org
- Repair Service Assistance: ClientServices-USA@us.gucci.com
Gucci customer service is available for limited hours Monday to Friday. After listening to the welcome message, you can choose from various options. If you press 0 during the welcome message, it will be disregarded. You can press 1 for order help or Gucci online help, press 2 for repairs and press 3 for corporate. We asked the agent to locate information on a pair of sneakers available online. The agent found the sneakers quickly using the product number we provided and was able to give us details about the shoe. However, the details were identical to the information listed online.