Contact Grubhub Customer Service

Contacting Customer Service Center puts the customers first. The company specializes in connecting customers with more than 29,000 restaurants around the world. When you log into the website, you can order take-out food. The service is available in more than 700 cities in the United States as well as the UK. If you need to connect with the customer service department to discuss service, you can reach out by phone, email, traditional mail, Live Chat or through social media.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Customers can contact the customer service department 24 hours a day, 7 days a week.

  • Customer Service: 1-877-585-1085

Mailing Address

Customers have the opportunity to send correspondence to the corporate headquarters here:

Grubhub 111 W Washington St Ste 2100 Chicago, IL 60602

Official Website

Customers visiting have the ability to create an account and manage services. when you visit the website, you can also order food from nearly 30,000 restaurants. When you order food, you can locate businesses by street address, city or state. You can also search for restaurants by type of food. If you have additional questions or concerns, you can read the FAQs.

Social Media

Customers have the opportunity to connect with the customer service department through social media. You will notice the customer service department will reply to your concerns within 24 hours. We did notice the customer service department would not reply to account specific concerns in an open forum. You can post concerns 24 hours a day, 7 days a week.

Customer Service Email

Customers have the opportunity to send emails to the customer service department. After you send your messages to the customer service department, you will receive an automated message stating a customer care agent will reply to your concerns within 48 hours. We did receive a response to our concerns within 24 hours.

Our Experience

When you call the customer service hotline, you will wait approximately two (2) minutes before reaching a live agent. After the agent answered the call, we asked several questions relating to the security of personal information. The agent answered our concerns and ended the call. Overall, the level of service was better than expected. Were you satisfied with the level of service from the team? We want to hear from customers just like you. Take a few moments to share your thoughts with us in the comment section.

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3 Comments on “Contact Grubhub Customer Service
  1. Hello. My name is Rebecca Hall and I ordered from grub hub tonight. My debit card was charged but I never received my order. When I tried to call grub hub all I got was a busy signal, and when I tried to go to the website the website was down. When I called the restaurant that I ordered from I was told they never received an order from grub hub tonight. I am demanding a refund.

  2. i don’t authorized any payment
    I have been debited from my own account and I have not made any request or anything like that

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