Contacting Gap Customer Service Center

Gap is an apparel company specializing in trendy fashions for men, women and children. The company is located throughout the United States as well as overseas. If you have questions or concerns relating to products or services, you have the ability to connect by phone, email, traditional mail or through social media.

Click here to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Customers have the opportunity to reach out to the customer service department by calling the customer service department. The customer service department is open 24 hours a day, 7 days a week.

• Customer Service: 1-800-427-7895
• International Customer Service: 1-614-744-3907
• TDD: 1-888-906-1104
• Gap Card: 1-800-887-1198
• Gap Visa: 1-866-450-4467
• Gap Silver Card: 1-888-427-7458

Mailing Address

Customers can send correspondence to the corporate headquarters here:

Gap Customer Service 100 Gap Online Drive Grove City, OH 43123

Official Website

Customers visiting the official Gap website http://www.gap.com/ have the opportunity to purchase apparel for men, women, kids, as well as babies and toddlers. The website also features maternity apparel. You have the opportunity to create an account in order to manage your purchases. Additional benefits of creating accounts include receiving promotional deals and specials. If you need additional information relating to products and services, we recommend visiting the customer service page.

Social Media

You have the opportunity to reach out to the customer service department through social media. You will notice the customer service department will attempt to reply to questions or concerns within 24 hours. The customer service department will not address account specific concerns through social media.

• Facebook: http://www.facebook.com/Gap
• Twitter: http://www.twitter.com/gap
• Pinterest: http://www.pinterest.com/Gap
• Instagram: http://instagram.com/gap

Customer Service Email

When you send an email to the customer service department, you will receive a reply within 48 hours. The company recommends not sending personal of financial information in your email.

• Customer Service: custserv@gap.com

Our Experience

When you call the customer service department, you can skip the automated reply system by pressing zero (0). After making our selection, we waited on hold for less than 30 seconds. After the agent answered our call, we asked several questions relating to the return policy. The agent answered our concerns and ended the call. Overall, the level of service was better than expected. Were you satisfied with the level of service from Gap? We want to hear from customers just like you. Take a moment to share your thoughts with us in the comment section.