Contact Frigidaire Customer Service
Contacting Frigidaire Customer Service Center
Frigidaire is a well-known name in home appliances and electronics. While most consumers likely know the company for refrigerators and freezers, they also sell stoves, microwaves, washers, dryers and accessories.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Customers can contact Frigidaire customer service from 8 a.m. to 8 p.m. Monday to Saturday EST. There are no customer service hours on Sunday.
- Customer Service: 1-800-374-4432
- Customer Care Department: 1-706-860-4110
Mailing a letter to Frigidaire customer service should be reserved for issues that do not require immediate attention. Your letter could take longer than 10 business days to reach the customer service department and even longer to receive a response. Faster means of contacting Frigidaire customer service include calling the company or sending an email using the contact form.
FrigidaireAttn: Customer ServiceP.O. Box 212378Augusta, GA 30907
You can find out more about Frigidaire products and services on the official website at http://www.frigidaire.com. If you are interested in purchasing a Frigidaire product you enter your zip code on the product description page to locate a local retailer. You cannot purchase Frigidaire products directly from the company. If you currently own a Frigidaire product and you need assistance with service or parts, visit the Owner Center at http://www.frigidaire.com/Owner-Center/ for additional links.
Customer Service Email
Contacting Frigidaire customer service is simple using the contact form on the official website. The email form allows customers to request a call back from the customer service agent handling the issue. You must include your name, email address and state to send the form. If you want a callback remember to enter your phone number in the available box.
- Customer Service Email: http://www.frigidaire.com/contactus/
Frigidaire customer service is available as an automated list of options that starts immediately after the call is answered. Customers can press 1 to learn where to purchase products, 2 for repairs, 3 for replacement parts and accessories, 4 for extended service agreements, 5 for product manuals or 0 for customer service. When we pressed 0 we were given another number to call for customer service. The second number is 1-706-860-4110. Consumers press 1, service providers press 2 and appliance dealers press 3. You will then be asked a series of questions about why you are calling to route the call. We tried to press 0 to skip the automated options, but that just took us to another list of options and another list after that. It is best to listen to all the options and choose the reason for your call in order to speak with a representative more quickly. It took us 50 seconds just to make it through the automated options and we waited on hold for another three minutes before an agent finally answered the call.