Contact Freeborn Mower Coop Customer Service

Contacting Freeborn-Mower Coop Customer Service Center

Contacting Freeborn-Mower Coop Customer Service Center

For more than 75 years, Freeborn-Mower Coop has been the provider of utility services for customers in Southeastern Minnesota. The company works in conjunction with Touchstone Energy Cooperative and Dairyland Power Cooperative in order to provide services to additional members throughout the state. When customers have questions or concerns relating to products or services, they have the opportunity to connect using social media, traditional mail, email or phone.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Customers wanting to connect with the customer service department by phone will need to call during regular business hours. Freeborn-Mower Coop is open Monday through Friday, 7am to 3:30pm.

  • Customer Service: 1-800-734-6421
  • Corporate Office: 1-507-373-6421
  • Fax: 1-507-369-0259

Mailing Address

Freeborn-Mower Cooperative Services2501 Main Street EastAlbert Lea, MN 56007


Freeborn-Mower Cooperative ServicesP.O. Box 611Albert Lea, MN 56007

Official Website

When you visit the official Freeborn-Mower Coop website, you have the opportunity to learn about member services, learn about what the company does on the community and the applicable products and services. The official website allows you to make online bill payments and sign up for promotions. There is a Kids Zone, where children can learn what they can do to be responsible about energy use.

Social Media

Freeborn-Mower Coop is not an active company on social media. The company does have a significant following on Facebook, but there is little interaction between customers and the customer service department. On a positive note, the response time was less than 24 hours.

Customer Service Email

If you want to submit a question or concern to the customer service department, you will need to utilize the customer feedback for on the website. You do not need to be an existing customer in order to send a message. The only information you need to input into the form is you name, email address, the subject matter and your message. We sent a message asking about the hours of operation. The anticipated response time is approximately five (5) to seven (7) business days.

Our Experience

There was a bit of a delay when we connected with the customer support team at Freeborn-Mower Coop. We called the customer hotline and experienced the automated system. After approximately 10 options, the system directed us to press zero (0) for the operator. The operator connected us without hesitation. The total time it took to speak with a customer service agent was less than two (2) minutes. After asking a series of questions, we ended the call. The feeling was positive. The agent was upbeat and positive. All of our concerns were addressed. Did you have a better experience when you called the customer support team? Shout out below.

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