Contacting Food Lion Customer Service Center
Food Lion is grocery store with close to 60 years in the business. The company operates more than 1,300 stores across the United States. If you have questions or concerns relating to the products or service levels, you can reach out to the customer service department by phone, email, traditional mail or through social media.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Customers have the ability to reach out to the customer service department Monday, Tuesday, Wednesday and Friday 8am to 7pm, Thursday 8am to 7pm and Saturday 9am to 1pm. The customer service department is closed Sunday.
- Customer Service: 1-800-210-9569
You have the opportunity to send correspondence to the corporate headquarters. After sending your message, the customer service department will attempt to reply to our concerns within 7 to 10 business days. Send your messages to:
Food Lion Attn: Customer Relations P.O. Box 1330 Salisbury, NC 28145-1330
Customers visiting the official Food Lion website http://www.foodlion.com/ will notice the company provides a wealth of information relating to products and services. The website features a section dedicated to savings and promotions, nutrition and wellbeing, as well as branded product page. Additional information available on the website includes links to the weekly advertisement and the MVP center. The MVP center details the rewards program. If you need additional information relating to the company, we recommend visiting the customer service center.
Reach out to the customer service department through social media. The customer service department will reply to your concerns within 24 hours.
- Facebook: http://www.facebook.com/foodlion
- Twitter: http://www.twitter.com/foodlion
Customer Service Email
If you want to send an email to the customer service department, you will need to use the customer feedback form. After sending your message, you will receive an automated reply. A live agent will respond to your concerns within 48 hours.
- Customer Service: http://www.foodlion.com/CustomerService/Email
When you contact the customer service hotline, you will notice a short automated system. If you need to contact the corporate headquarters, press three (3). If you are a customer, press five (5). We made or selection and waited on hold for less than two (2) minutes. The agent answered the call and we asked several questions relating to the MVP program. The agent answered our concerns and ended the call. Overall, the level of service exceeded our expectations. Tell us about your encounter with the customer service department in the comment section.
I SHOP FOOD LION EVERDAY TO GET GROCERIES OR PICK UP SMALL ITEMS 2 TIMES WITHIN A MONTH I HAVE PURCHASED HAMBURGER MEAT TOOK IT HOME REFRINATE IT WHERE WAS GONNA USE IT THE NEXT DAY FIRST TIME IT TURNED BROWN GRAYISH COLOR.THE SECOND TIME BOUGHT ANOTHER PACKAGE NOT ONLY DID IT TURN COLOR BUT SMELLED TERRIBLE. SUCH A INCONIENCE FOR ME.
OMG.. every time I go to the store something else has raised…. Coffee Filters the other day from $1.99 to $3.58 for the same count and type… Really. I went to Family Dollar instead…. Not only that, you are so fickle, you have stop selling about 10 items that I purchased… so have to go to other stores for them…