Contact First Premier Bank Customer Service

Contacting First Premier Bank Customer Service Center

Contacting First Premier Bank Customer Service Center

First Premier Bank is a financial institution based in the foothills of South Dakota. The bank offers personal banking solutions, business banking solutions as well as wealth management solutions to tens of thousands of customers throughout the state and region. The company culture centers on vision, views and values. According to the company website, they are in business for you. If you feel the need to connect with the customer service department to discuss your account or the available financial services, you can reach out to the customer service department by phone, email and traditional mail.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department is available Monday through Friday 7am to 9pm and Saturday 8am to 4pm, CST.

  • Deposit Services: 1-605-357-3177 or 1-800-315-6349
  • Loan Services: 1-605-357-3178 or 1-800-501-6257

Mortgage Banking:

  • Sioux Falls: 1-605-357-3110 or 1-800-743-2967
  • Watertown: 1-605-882-2300 or 1-800-511-1335

Business Banking:

  • Sioux Falls: 1-605-357-3001 or 1-800-743-2967
  • Watertown: 1-605-882-2300 or 1-800-511-1335

Ag Banking:

  • Sioux Falls: 1-605-357-3001 or 1-800-743-2967
  • Watertown: 1-605-882-2300 or 1-800-511-1335
  • Treasury Services: 605-978-9727
  • Trust/Investment Services: 1-605-357-3174 or 1-866-951-6800

Brokerage Services:

  • Sioux Falls: 1-605-357-3001 or 1-800-743-2967
  • Watertown: 1-605-882-2300 or 1-800-511-1335

Annuity Representatives:

  • Sioux Falls: 1-605-357-3001 or 1-800-743-2967
  • Watertown: 1-605-882-2300 or 1-800-511-1335
  • Online Banking/Bill Pay: 1-605-978-9778 or 1-800-501-6125
  • ACH Online: 1-605-357-3119 or 1-800-743-2967
  • Trust Online: 1-605-357-3174 or 1-866-951-6800

Mailing Address

First Premier BankP.O. Box 5529Sioux Falls, SD 57117-5529


First Premier Bank3820 N Louise AveSioux Falls, SD 57107


First Premier BankP.O. Box 5524Sioux Falls, SD 57117-5524

If you need assistance from your local bank, you can find a location here:

Official Website

Customers visiting the official First Premier Bank website have the ability to create an account or sign into their existing account. You can learn about the products and services available at the bank and even apply for the First Premier Bank credit card. An invaluable resource is the First Premier Bank FAQs . This area of the website features commonly asked questions and information relating to the policies and procedures of the institution.

Social Media

When we spoke with the customer service department, the agent explained First Premier Bank does not have an active social media account at this time. The company stated they were looking into including social media access at a later date.

Customer Service Email

In order to send an email to the customer service department, you will need to create an account or be a member of First Premier Bank.

Our Experience

We reached out to the customer service department to ask questions about payment solutions. When we called, we reached the customer service department in approximately two (2) minutes. The customer service agent was helpful and addressed all of our concerns. The overall experience was worthwhile. Let us know if your experience mirrored our experience. Take a minute to share your thoughts with us in the comment section.

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13 Comments on “Contact First Premier Bank Customer Service
  1. Today on Nov. 20. I signed up for a credit card thought your company and got approved. I paid the $95 fee. When will I know any information on card. I never recieved and email saying what the next step is. Please let me know any information

  2. I would like to inform u that due to slight issue with my income, I would be late on my payment this month. I wish you would understand and payment will be made ASAP. Thank you. PS I didn’t know how to email you!

  3. I tried calling to find my balance. The person whom answered spoke broken English, could not hear me because there was so much background noise. I normally do not like auto attendants but in case it would have be preferred.

  4. Hello, I paid my 95.00 fee on 03/12/2016, I was wondering how long it is going to take to receive me card? Thank you Theresa

  5. I made a payment on my account that is showing as my last payment made. it has cleared my bank. Why is it not showing as available credit on my card? This has been a week now and this is not the only time this has happened. Holding our funds is ridiculous.

    • I made a payment on 04/04/2016 in the amount of 88.89, and have a balance of 466.22. Yet, the available credit is zero. That does not make any sense. Additionally, I do not have access to my online account any longer, and that does not make any sense either. What is going on?

  6. I received a preapproved offer in the mail from First Premier and filled out the application then PAID a processing fee of $95.00 but I don’t even know if I am accepted. I can’t find a link to even check my application status!! I am feeling like I got caught in a scam!!

  7. My reverse mortgage was to close.. before the holidays and was delayed…

    all debt ..was to be paid from closing ..I’m told..that its clear to close and going scheduled…Its just messed me up.. w/ my accounts..but everyone

    will soon paid in full ..including my card.. w/ you guys..sorry about this


    thanks tg… l

  8. Hello my name is Wayne a Floyd. I’m an market and management account administrator. Investor. Company bny Mellon. An I like this company if they could help with investment accounts. And help with management investment accounts. Cause I stay so busy. Can premier help me.?. Edward. Thank you.

  9. I purchased a cell phone from att wireless. Samsung but they couldn’t recognize my credit card. I called. And the offer was free. And the rep at att wireless. Said the deposit they was going to waiver the purchase. But couldn’t verifie my credit card. And had to cancel the order. Plus would have got back 25$. They need to help support customers on business purchases. Thank you. Bank of new York. Edward.

  10. Got your pre-approved credit card offer. FAT CHANCE. I’ve never paid an annual fee or percentage rate that exorbitant for any credit card and never will. You want my business, drop the APR / annual fee substantially, otherwise, I’m going elsewhere. Actually, already did, what with the internet and so many other places crawling with offers to get my business.

  11. Paid my bill in full for the last 2 months. went to use my card and it was suspended. Just in time to make Christmas purchases, UNEXCEPTABLE. Called to ask why it was suspended to find out that most of our customers don’t pay their full balance off back to back and its suspected as fraudulent activity. I said well only broke people are supposed to get this card… I’ve heard it all. What makes it so bad my other two friends card was suspended as well. We all have decent jobs and if paying your balance in full is suspected as identity theft that means everyone’s card is suspended….How will your kids feel about Christmas when the presents don’t arrive on time?

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