Contacting First Data Customer Service Center
First Data is a payment processor that works with companies to make integration of new payment technologies flawless. The financial company also works on improving the customer experience to help consumers save money and increase the value of every transaction.
Click here to leave a comment about your customer service experience.Contact Info:
Read through the contact details closely; there are many options to choose from. If you have any questions about who should address your concern, contact First Data corporate.
Phone Contact Numbers
First Data customer service is broken into individual categories based on the area of the business you need to contact. According to the customer service page, if you have any trouble figuring out where to call contact the corporate office and they’ll help you find your way.
- Corporate Office: 1-800-735-3362
Merchant Customer Service
- Global Gateway: 1-888-477-3611
- Global Leasing: 1-877-257-2094
- Payment Software: 1-800-365-1998
- Sales Inquiries: 1-866-382-8643
- Prepaid Support: 1-877-848-8970
- Vendor Integration: 1-866-351-9981
- TeleCheck: 1-800-835-3243
Financial Institution Customer Service
- Healthcare Support, Debit Cards and Card Issuance: 1-800-337-1222
- Analytics and Data: 1-800-337-1222
- ATM and Debit Help Desk: 1-877-866-7827
- Instant Cash Clients: 1-800-641-0035
- STAR: 1-877-866-7827
- TeleCheck: 1-800-835-3243
Government Customer Service
- General Inquiries: 1-404-890-2300
- Investor Relations
- US: 1-888-427-4468
- International: 1-402-777-2911
- Ethics: 1-800-337-3366
Mailing Address
First Data encourages customers to contact corporate office for help with First Data products and services. If you’d rather write than call, send your letter to:
First Data Corporate5565 Glenridge Connector NESte 2000Atlanta, GA 30342
Official Website
The official site for First Data is available at http://www.firstdata.com. The site is not particularly customer friendly, but there are some references to the work First Data is doing to improve the consumer experience in retail stores.
Customer Service Email
We found more than a few customer service email addresses listed on the First Data customer service site. We listed all contact emails below.
- Media Relations: mediarelations@firstdata.com
- Social Media: socialmedia@firstdata.com
- Investor Relations: investor@firstdata.com
- Phishing: phishing@firstdata.com
There is also a customer service contact form located on the General Inquiries page. When all else fails, use this form to request contact information about your situation.
Our Experience
First Data corporate office is the starting point for customer service if you’re questioning what department you need to contact. You can press 0 to skip the list of options, but if the operator is on the phone your call will be disconnected. The corporate phone number appears to be nothing more than a routing line that connects customers to one of the other call centers listed above. You can attempt to contact someone at corporate, but we called three times and never talked to a live person.
Worst company I’ve ever dealt with. Supervisor very discourteous. I am cancelling my account as of this date. PLease send shipping labels so I can return equipment.
Any further contact can be made through my attorney. Thomas Eckhardt.
09/21/2015
Glynn J. Bretz
The customer service representatives are completely untrained for anything that can not be read from a script. My daughter has been trying to get her money from a job she had at Hair Cuttery since January. Between the two of us we have spent countless hours talking to different people on the phone, writing letters and emails. As of today, they are holding her $420.00 hostage in a sea of ineptitude. We have repeatedly asked to speak to a supervisor, but can not seem to get connected to one. The complete frustration that we feel at this time is overwhelming
Client line is a terrible website. I have set up my account 3 times now, it will let me log on a couple times, now it tells me I have exceeded the limit on logging in and has now locked me out! Looks like nothing has happened since 2015! TIME TO GET UP WITH THE TIMES!
Worst company I’ve ever dealt with
I am trying to get POS lease information but do not have my lease number and the automated customer service will not recognize my merchant number or allow me to speak to a representative with out that. Please advise ans add an option for personal service.