Contacting Fiat Customer Service Center
Fiat is an Italian car company with five models as of December 2012. The official website describes each of the models in detail and even gives consumers the ability to build a virtual model that can be ordered directly from the company. There are dedicated Fiat dealerships located throughout the United States. The term dedicated means Fiats are sold at Fiat-only dealerships.Click here to leave a comment about your customer service experience.
If you want to get in touch with a local Fiat dealership, you’ll have to visit the Dealer Locator at the top of the Fiat website.
Phone Contact Number
Fiat customer service answers consumer calls from 8 AM to 8 PM ET Monday to Friday and 9 AM to 5 PM ET Saturday and Sunday. If you’ve financed your vehicle through Fiat, you can contact Ally Bank for assistance.
- Fiat Phone Number: 1-800-242-6342
- Ally Financing: 1-800-327-6278
- Ally Customer Service: 1-800-200-4622
Warranty information is available from 9 AM to 8 PM Monday to Friday ET.
- Warranty: 1-888-240-2709
The Tech Authority line is open from 8 AM to 8 PM Monday to Friday ET.
- Order Service Manual: 1-800-890-4038
Fiat USA offers customers and potential customers several addresses to choose from when contacting Fiat customer service. The first is for Fiat corporate, the second for Fiat customer care and the third for Fiat extended coverage questions.
Fiat USAPO Box 21-8007Auburn Mills, MI 48321
Fiat USA Customer CarePO Box 21-8004Auburn Mills, MI 48321
Chrysler Service ContractsPO Box 2700Troy, MI 48007
The official website for Fiat is located at http://www.fiat.com, but you can bypass choosing from the three Fiat websites by visiting http://www.fiatusa.com. The site is absolutely dedicated to introducing visitors to the latest and greatest Fiat styles. As of December 2012, Fiat models include Fiat 500 Cabrio, Fiat 500L and the Fiat 500 Abarth.
Fiat USA is active on social websites so customers can connect with the company for additional customer service options.
- Twitter: http://www.twitter.com/fiatusa
- Facebook: http://www.facebook.com/fiatusa
- YouTube: http://www.youtube.com/user/fiatusa
- Google Plus: https://plus.google.com/+FIATUSA/posts
Customer Service Email
There is a main customer service email form listed on the Fiat USA website. We contacted Fiat to ask if there were any plans to build a larger model that holds a minimum of six persons.
- Customer Service: http://www.fiatusa.com/webselfservice/fiat/SendUsEmail.html?category_code=N&franchise=Fiat
Call Fiat customer service with questions about models, service, products and more. When we contacted Fiat, the call was answered immediately by a customer service representative. There was no automated message welcoming us to the Fiat customer service line or list of options to choose from – just a hello.