Contacting Etihad Customer Service Center
Customers flying to and from the United Arab Emirates will probably use the national airline Etihad. The company is relatively new in the industry, founded in 2003, but has become a household name regarding the level of personalized customer care and attention to detail. Etihad has been recognized by industry experts as one of the leading airlines for several consecutive years.
Click here to leave a comment about your customer service experience.Contact Info:
Phone Contact Numbers
- Corporate Headquarters: +971 2 511 0000
- Customers call center: 02 599 0000
- Albania: 421 232 661 499
- Argentina: +54 11 5274 1600
- Australia: 1300 532 215
- Austria: 0820 309 955
- Kingdom of Bahrain: +973 17519999
- Bangladesh: +8802 8831258
- Belarus: +375 17 328 62 22
- Belgium: 02 200 8880
- Brazil: +55 11 3443 7763
- Bulgaria: +421 232 661 499
- Canada: 1 866 948 1081
- Chile: +56 2 754 6823
- China: 4008 822 050
- Columbia: +57 1 620 3515
- Cote d’lvoire: +2252030 38 54
- Croatia: +421 232 661 499
- Cyprus: +357 24 743000
- Czech Republic/Hungary/Macedonia/Bosnia and Herzegovina/Moldovia/Montenegro/Poland/Romania/Slovakia/Slovenia: +421 232 661 499
- Denmark: +46 8 545 11738
- Egypt: +202 16918
- Estonia: +372 66 81 006
- Finland: +46 8 545 11738
- France: +33 (0) 1 57 32 43 43
- Germany: 0800 232 2200
- Greece: (+30210) 3241010
- Guatemala: +502 2362 8010
- Hong Kong: +852 3188 1513
- India: 1800 22 3901 or +91 44 30180006
- Indonesia: +62 21 5202268
- Iran: +9821 2620 2007
- Ireland: +353 1 871 6401
- Italy: +390223331300
- Japan: +03 3298 4719 or +81 3 3298 4719
- Jordan: +962 6 468 0100
- Kazakhstan: +7 727 3303000
- Kenya: (+254) 0203673234
- South korea: +82 2 3483 4888
- Kuwait: +965 22960090
- Latvia/Lithuania: +372 66 81 006
- Lebanon: +961 1 975 000
- Libya: +218 21 3362241
- Seychelles: +248 437 4700
- Malaysia: +603 2687 2222
- Maldives: +960 300 6764
- Mauritana: +222 234 36 33
- Mexico: +52 (55) 5511 0021
- Morocco: +212 (0) 5 22 77 50 00
- Nepal: +977 1 4233533
- Netherlands: +31 20 316 1955
- New Zealand: +64 9977 2207
- Nigeria: 0809 993 6399
- Norway: +46 8 545 11738
- Oman: +968 248 23 500
- Pakistan: 00 800 900 440 17
- Panama: +507 301 0404
- Peru: +51 1 444 4441
- Philippines: +63 2 8384423
- Portugal: +351 213 161 277
- Qatar: +974 4436 6658
- Russia: 499 2723786
- Saudi Arabia: (+9663) 896 3232
- Senegal: +221 33 822 68 80
- Singapore: +65 6854 9788
- South Africa: +27861
- Spain: +34 95 210 54 19
- Sri Lanka: +94 11 4766500
- Sudan: +249 1 83 741 894
- Sweden: +46 8 5000 1301
- Switzerland: 0844 002211
- Syria: +963 11 33 44 235
- Taiwan: +8862 2773 3266
- Thailand: +90 212 326 8600
- Turkey: +90 (212) 465 30 00
- Ukraine: +971 2 635 9916
- UAE: +971 3 766 6100
- UK: 0845 608 1225
- United States: 1-222-838-4423
- Uruguay: +598 2 903 1760
- Venezula: +58 212 285 44 33
- Yemen: +967 1 440307
Mailing Address
Etihad Head OfficeP.O. Box 35566Khalifa City A35566 Abu DhabiUnited Arab Emirates
Official Website
Customers visiting the official Etihad website http://www.etihadairways.com/sites/etihad/global/en/home/pages/home.aspx have the opportunity to see why the company is one of the fastest growing airlines in the region. You will have the ability to book flights, check current reservations and manage travel. The company also provides an insightful look into the inner working of the company through interactive tours.
Customer Service Email
Customers can contact the customer service department by email feedback@etihad.ae of by using the customer feedback form. We sent a message asking for information on canceling flights. We wanted to know if customers would receive a refund.
Customers can consider using social media in order to contact Etihad.
- Facebook: https://www.facebook.com/etihad.airways?ref=ts&fref=ts
- Twitter: https://twitter.com/EtihadAirways
Our Experience
Although the call time was typical of any major airline, the overall experience was not a delight. We asked the representative the hours of the customer care line. After being transferred several times, the agent came back and explained the call center is open 24 hours a day, 7 days a week.
We want to hear your story as it relates to the Etihad customer support team.
to whom it may concern,I recently flew on your airline from manila to heathrow london on friday the 19th of april leaving manila @1.15 via abudabi arriving at heathrow approx 13;30,during the final leg of the journey i wasunable to listen to anything as the head phone connection in the arm of the seat was faulty,which was very inconvient to say the least,but even worse was that my suit case did not arrive on the same flight as me.It took 3 days to get my luggage returned to me,and i had to purchase toilet gear and clothes i hadin said luggage,I feel sure that you can understand the trouble this caused me.i feel that you should compensate me for all the trouble caused by this and look forward to you comments.
yours M Vaughan
Having already sent 2 emails to you I am very surprised that you have not seen fit to reply at all,I am wondering if this is your standard of service to your customers?If so it is sadly lacking.
Dear Etihad,
I need information about your flight ticket price from LOS -AUH return ticket is how much direct from your company without agent ,
Thanks
Taiwo.
The telephone number for USA customer service is not correct!
please give a working number.
good afternoon,i’m ms rona from bahrain,i traveled yesterday from bahrain to abu dhabi and abu dhabi to manila,i had a luggage 42inches LG smart tv,and when i open the box,the tv was broken and it was a big damage,how?there is a fragile sign and they saw it a tv box,why they don’t care my luggage?can you please give me an answer?or where i should complain?ty
good afternoon,i’m ms rona from bahrain,i traveled yesterday from bahrain to abu dhabi and abu dhabi to manila,i had a luggage 42inches LG smart tv,and when i open the box,the tv was broken and it was a big damage,how?there is a fragile sign and they saw it a tv box,why they don’t care my luggage?can you please give me an answer?or where i should complain?ty