Contacting ESPN Customer Service Center
ESPN is the global leader in sports information. The company started more than 30 years ago has grown into one of the most trusted brands in sports. ESPN is not just sports 24/7; it has more than 50 properties under its collective umbrella. The company is one of the most sought after companies to work for due to the relaxed environment and attention to perfecting the brand. One of the goals of the company is to enhance the customer experience.
Since the customer/viewer is the main focus, ESPN provides several methods to contact the customer service department. Customers do not have to register on the site in order to contact a representative, simply call, email or send correspondence through the mail.Click here to leave a comment about your customer service experience.
The customer care hotline is available 24/7 with a staff of trained representatives. Since ESPN has multiple properties, ensure questions are directed to the appropriate department. The company has a commitment to the viewers and values their respective opinions. Prior to contacting the customer service department, the company recommends visiting the ESPN FAQ page to see if your concern has been recently addressed.
Phone Contact Numbers
Customers wanting to share feedback with the company are recommended to call the customer service department.
- Customer Care Department: 1-888-549-3776
The company also accepts traditional forms of correspondence at the corporate headquarters. Mail questions and concerns to the following location:
ESPN Viewer Response
Bristol, CT 06010
When the company receives correspondence, it places the communication with individuals of decision-making capabilities.
The ESPN official website http://espn.go.com/ provides access to every sport imaginable. The website also provides links to the properties, including ESPN 2, ESPN U and ESPN 3. Views can view live feeds as well as recorded highlights from the popular Sportscenter. One key feature of the site is it allows users to localize results.
Customer Service Email
When you have a question or concern, you can send an email to the customer service department. The customer care email here https://r.espn.go.com/members/contact/index does not require personal information. In the event you are a member of ESPN.com, you can sign into your account and access the customer service email.
We send an email to the customer service department inquiring what cable providers allow access to live programming through the ESPN properties. The automated response claimed we would receive a response within 24 to 48 hours.
Calling the customer care department is simple and easy to navigate. The automated system does not provide a multitude of options, just what you need to speak with a customer care agent. We waited approximately 3 minutes prior to speaking with a customer service representative. The employee sounded pleasant and ready to serve our needs. We asked about the alternative methods to contact customer service. He provided us with the Facebook page and the Twitter page.
The customer service department at ESPN is world-class. If you had a question or concern, did the representative give you the run around or did they satisfy your needs? We want to hear from you. Share your thoughts below.