Contact Epson Customer Service
Contacting Epson Customer Service Center
Epson is a print and image company specializing in computer printers, ink, point of sale products and services and factory automation. Most consumers have no idea Epson plays such an important role in the manufacturing and retail industry as they only come in contact with the personal electronics side of the company. Epson is an international company and, as such, offers websites for customers in North America, Latin America, Europe and Asia, to name a few.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
We found it interesting that Epson customer service offers a phone number for customers who need more information about an Epson product, but once that sale is made Epson no longer offers phone support. If you have purchased an Epson product and you need technical assistance, parts or repair information you must contact Epson customer service by email. The sales department is open from 6 a.m. to 8 p.m. PST Monday to Friday.
- Sales and Product Information: 1-800-463-7766
- Corporate: 1-562-981-3840
Most often consumers are looking for a contact address where complaints or compliments can be sent. The mailing address for Epson customer service, or in this case Epson corporate, is the best place to send compliments and complaints. Technical questions, product information and other customer service issues should be dealt with using Epson customer support.
Epson Corporate3840 Kilroy Airport WayLong Beach, CA 90806
US customers can find the websites for Epson customer service at http://www.epson.com/cgi-bin/Store/jsp/index.do. The website sells Epson products that can be used for home or business. The website also works as a support portal where customers can access driver and software downloads and updates. You can choose to shop Epson at http://www.epson.com/cgi-bin/Store/BuyInk.jsp?BV_UseBVCookie=yes&iref=homepage_shop_ink or access support at http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp?BV_UseBVCookie=yes.
Customer Service Email
Epson customer service offers an email form for customers with feedback about the website and a separate email for technical questions. To have technical questions answers you must email technical support using a special email contact not the webmaster email address.
Website Feedback: Webmaster@ea.epson.com
When it comes to contacting Epson customer service we are between a rock and a hard place. We called the sales phone number expecting to reach an agent within the first 30 to 45 seconds – they are trying to sell us a product, right? After a brief message about technical support being available only online our call was transferred to a representative who picked up just 37 seconds after we dialed the phone. The agent was extremely friendly and willing to share tons of positive information about Epson products.
We need your help to share how Epson customer service works when it comes to technical support. If you have contacted Epson technical support feel free to leave a comment below with a description of the support you received.