Contacting Edward Jones Customer Service Center
Edward Jones is a financial investment firm with more than 10,000 locations across the U.S. and Canada. The company handles retirement planning, investment planning, wealth management and offers financial advice. The goal of the company is to provide sound financial advice. This is why the business model allows customers to make the majority of the decisions. Each office consists of one broker and an administrator. This allows customers to choose, while lowering the overall cost to the company and in return providing financial leverage to the customer.
With any business, especially financial, customers want the assurance their assets are well taken care of. Edward Jones provides several methods for customers to connect with either the customer service team or the corporate office.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
- Corporate headquarters: 1-314-515-2000
- National and global inquiries: 1-314-515-3265
- Local inquiries: 1-314-515-3050
- Media inquiries: 1-314-515-3728
Edward Jones12555 Manchester RoadSaint Louis, MO 63131
Tempe Regional HeadquartersEdward Jones8640 S River PkwyTempe, AZ 85284-2609
Edward Jones(Canada)90 Burnhamthorpe Road WestSussex Centre, Suite 902Mississauga, ON L5B 3C3
Go to the official Edward Jones website https://www.edwardjones.com/en_US/index.html for information relating to retirement planning, investing, educational planning as well financial services. The company also provides information and services for the investment community. A key resource on the site is the disclosure information https://www.edwardjones.com/en_US/disclosures/index.html, which details the services available from the company.
In order to begin financial services, customers can locate the nearest Edward Jones here:
- Branch locator for Canada: https://www.edwardjones.com/en_CA/find_financial_advisor/index.html
Branch locator for the United States: https://www.edwardjones.com/en_US/find_financial_advisor/index.html
Customer Service Email
Edward Jones does not have a dedicated email address for customers who do not currently have an account. The only email information we located was for the media. We sent a message to the media contact firstname.lastname@example.org information relating to a general customer service email address. Additional contact information is as follows:
- National and Global inquiries: email@example.com
- Local Inquiries: firstname.lastname@example.org
- Facebook: https://www.facebook.com/edwardjones
- YouTube: http://www.youtube.com/edwardjonesvideo
When we contacted the customer service department, we were expecting a long wait, considering we called the corporate offices. To our delight, we didn’t have to endure an automated system or confusing options. A live agent answered our call. We asked the representative if customers have questions and concerns, is it better to contact the corporate offices or our financial planner. The agent explained, even though they can answer general questions, questions relating to your account should be directed to your agent. The call was quick and to the point. Tell us about your experiences.