Contacting DreamWorks Customer Service Center
DreamWorks is the mastermind studio behind hit movies like the Rise of the Guardians, Shrek and Madagascar. The company also works in television, producing shows like Scared Shrekless and Kung Fu Panda Legends of Awesomeness.Click here to leave a comment about your customer service experience.
The information we’ve collected here is for the studio that creates the movies you love, not for the movies individually. There are websites for most of the popular movies complete with contact information, games and downloads.
Phone Contact Numbers
- DreamWorks Phone Number: 1-818-695-5000
DreamWorks Animation LLC1000 Flower StGlendale, CA 91201
The website for DreamWorks is available at http://www.dreamworksanimation.com/. This is a flash site so some pages will pop-up when you click a link and others will open in a new page. Older computers may have difficulty processing the images and website in general. You’ll notice the primary function of the website is to give customers information about current and popular movies. There are links to the websites for each of the movies on the front scroller.
Dreamworks is available on social networks, so these pages could be a customer’s best bet for contacting Dreamworks customer service.
- Facebook: http://www.facebook.com/DreamWorksAnimation
- Twitter: http://twitter.com/DWAnimation
- YouTube: http://www.youtube.com/user/DreamworksAnimation
Customer Service Email
There is no customer service email for the DreamWorks staff, but there is an email form under the investor relations tab. We chose to fill out that form and request contact information customers could use to call, write and email DreamWorks directly as NONE of that information is listed on the official website.
Within 30 seconds after contacting the customer service department at Dreamworks, we were speaking to an agent. We explained to the agent we noticed customers could make purchases at the online store. the question revolved around the corporate return policy. The agent explained customers have approximately 30 days to return an item, with a valid online order slip. The customer must contact the customer support team in order to process the return. The call was quick, easy and simple. Was your call similar? Comment below.