Contact DHL Customer Service: Email, Phone Number & Fax

Contact DHL Customer Service

Contacting DHL Customer Service Center

DHL is a global shipping company with locations in more than 220 territories and countries. The company employs hundreds of thousands of people across logistics, processing, delivery and other departments. Contacting DHL customer service is simple, but some of the contact information is dedicated to a specific product or service. We’ve offered the most basic customer service contacts so you don’t have to sort through hundreds of phone numbers to find the right contact.

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Contact Info:

Phone Contact Numbers

The DHL Express customer service phone number is the best for tracking packages and letters sent using the service. Most other departments offer email contact only, like Air Freight and Customs.

Customer Service: 1-800-225-5345
Attempted Delivery Customer Service: 1-888-273-8876
Billing Assistance: 1-800-722-0081
Fax: 1-888-221-6211

Mailing Address

You can contact DHL customer service at the corporate office. We’ve added an attention line to the address because DHL corporate is a huge company with many departments. The attention line will help route your letter to the correct department. Leave financial information like billing information and credit card numbers out of the communication.

DHL Corporate USAttn: Customer Service1200 S. Pine Island Rd. Ste. 600Plantation, FL 33324

Official Website

For more information on shipping rates, products and services you can find DHL customer service online at http://www.dhl.com/en.html. The website is huge and some of the pages look rather cluttered with information and links. We found it best to read through all of the options first before making a final selection. From the main page of the website there is a small box that reads How Can We Help You. This box can be used to track packages, visit specific areas of the website or find contact information.

Customer Service Email

You can contact DHL customer service using various contact forms depending on the service you’ve used.

DHL Express: http://www.dhl-usa.com/en/contact_center/contact_express.html

Air Freight: http://www.dhl.com/en/logistics/freight_transportation/air_freight/contact_us.html

Ocean Fright: http://www.dhl.com/en/logistics/freight_transportation/ocean_freight/contact_us.html

Road or Rail Freight: http://www.dhl.com/en/logistics/freight_transportation/road_and_rail_freight/contact_us.html

Warehouse and Distribution: http://www.dhl.com/en/logistics/warehousing_and_distribution/contact_us.html

Supply Chain: http://www.dhl.com/en/logistics/supply_chain_solutions/contact_us.html

Customs: http://www.dhl.com/en/logistics/customs_security_and_insurance/contact_us.html

Our Experience

If you call the main DHL customer service line you can access just about every shipping department of the company. The system is voice activated, so you will need to speak your request. If you want to skip entire automated system, press 0. Our call was answered in less than 30 seconds by Keisha. Keisha quoted us a shipping price for several small packages with only a short wait and access to the originating zip code and destination zip code.

We found DHL customer service extremely friendly; did you have the same experience? Leave a comment about your contact with DHL customer service below.