Contacting Dairy Queen Customer Service Center
Dairy Queen is a fast food establishment specializing in soft-serve ice cream and desserts. The company has roots in the Midwest, establishing operations in Illinois prior to the start of WWII. Dairy Queen experienced a period of rapid expansion, growing its business from 10 stores prior to the war to more than 1,500 a few years later. The company currently has more than 2,600 stores across the United States and several countries abroad.
With a vast network of businesses across the globe, Dairy Queen maintains its commitment to the customer experience. The company provides several ways to connect with the customer support team in the event customer have questions and concerns relating to products and services.Click here to leave a comment about your customer service experience.
In order to contact the customer service department, customers can call, writer correspondence to the corporate office, email using the feedback form or keep the conversation going through social media.
Phone Contact Numbers
- Corporate Office/ Orange Julius: 1-952-830-0200
- Dairy Queen (Canada): 1-905-639-1492
American Dairy Queen Corporation7505 Metro Blvd. #500Minneapolis, MN 55439-0286
Dairy Queen Canada5045 South Service Road, Suite 3000P.O. Box 430Burlington, ON L7R 3Y3
Orange Julius of America – International7505 Metro Blvd. #500Minneapolis, MN 55439-0286
Karmelkorn Shoppes, Inc.7505 Metro Blvd. #500Minneapolis, MN 55439-0286
The official Dairy Queen website http://www.dairyqueen.com/us-en/ is filled with information relating to the food items, the ice cream cakes, desserts and the signature item, the Blizzard. Customers have the ability to order gift cards and apparel, as well as sign up for alerts relating to new products. Customers wanting an insightful look into the company should visit the Dairy Queen FAQs.
Customer Service Email
Go to http://www.dairyqueen.com/us-en/Company/Contact-Us/#change_locale, the customer feedback form, to send a message to the customer support team. We sent a message requesting the hours of the customer service department. We are still awaiting a response.
Additional ways to connect with the customer service department include:
We expected more from a company in business for more than 70 years. What we encountered left us wanting more. When we contacted the customer support team, we expected to connect with a live agent, but we endured more than 5 minutes of the automated system. When we finally spoke with a customer service agent, they appeared flustered and not all together there. We asked for information relating to the allergens in the products and if the company provided a dedicated “clean space” when making the frozen desserts.
Unfortunately, the agent explained the employees clean the blenders in between orders, but there is an opportunity for cross- contamination as it relates to allergens. This is a serious concern that we voiced should be addressed. In light of the information we received from the customer support team, we have to note our experience was less than desirable. Were you impressed with the customer support team? Let us know.