Contact Craigslist Customer Service
Contacting Craigslist Customer Service Center
Craigslist is an online classified ad website that allows people all over the world to list items for sale, jobs and advertise services. Craigslist uses user reports, computer software programs and employees to scan through listings to remove unsafe or inappropriate listings, but many such listings make it through. It is never okay to visit an address listed on Craigslist alone. There have been reports of assault and murder after visiting addresses provided by users or listed on the website.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Craigslist customer service is available for customers from 8:30 a.m. to 4:30 p.m. The customer service department is dedicated to serving customers with paid accounts, not free users though the contact phone number is one of the most recommended means of contacting Craigslist customer service.
- Customer Service: 1-800-664-0633
- Corporate Office: 1-415-566-6394
All mail for Craigslist customer service can be addressed to the corporate office in San Francisco.
Craigslist Corporate Office Attn: Customer Service 1381 9th Ave. San Francisco CA 94122
You can visit the main Craigslist website at http://www.craigslist.org/about/sites. From the main page you are asked to choose the city you want to search for listings. As a classified ads website, Craigslist is constantly changing. If you are having trouble posting, contacting a user about a listing or you want to report an abusive listing you can visit the help page at http://www.craigslist.org/about/help/ for more information about how to contact Craigslist customer service.
Customer Service Email
There are three email addresses for Craigslist customer service. Craigslist suggests reading through the help page before contacting customer service as the answer to your question may be published there. The billing email address is reserved for paid postings. Never include financial or payment information in your email.
You can also contact Craigslist customer service using the online contact form at http://sfbay.craigslist.org/feedback
The Craigslist customer service line is automated. Consumers have no options when it comes to contacting customer service by phone. According to the automated system, customers posting free ads must use the website for all customer service needs. The only options given are to press 4 if you are calling from a law enforcement office, press 5 if you are calling from the press, press 7 if you are calling about paid ads or press 8 if you calling about billing or credit card issues. We attempted to press 0 to skip the automated list, but the list restarted. If you press 0 multiple times the call will immediately disconnect. We were unable to reach a customer service agent.