Contacting ConocoPhillips Customer Service Center
ConocoPhillips is an energy and petroleum company with production streams in oil, natural gas and methane. The company was created from a merger between Conoco and Phillips Petroleum in 2002, but the age of the company is nothing but a number as experts believe the company’s focus and dedication in energy product is strong enough to support fast growth. The majority of the company’s business takes place in the United States though business spans more than 30 countries.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The only ConocoPhillips phone number listed on the official website is the corporate line. There is no separate customer service number for customers or companies. The only other phone number we found that consumers could benefit from was the ethics hotline.
- Corporate: 1-281-293-1000
- Ethics Hotline: 1-877-327-2272
When you write a letter to ConocoPhillips customer service you are writing to the corporate headquarters in Houston. We’ve added an attention line to the address to route your letter to the proper department. If you want the letter delivered to a specific department within the company, change the attention line to that department’s name.
ConocoPhillips CorporateAttn: Customer Service600 N Dairy AshfordPO Box 2197Houston, TX 77252
ConocoPhillips Ethics Office600 N Dairy AshfordML 1082Houston, TX 77079
Information about the ConocoPhillips company, including business services, technology and sustainability is available on the official website at http://www.conocophillips.com. The front page of the site is all business, literally, with stock prices, news releases and featured stories about what ConocoPhillips is up to today.
The three social media pages published for ConocoPhillips customer service are listed below. Customers can log in to their personal or business account on these social sites and contact ConocoPhillips privately.
- Facebook: http://www.facebook.com/conocophillips
- Twitter: http://twitter.com/conocophillips
- YouTube: http://www.youtube.com/conocophillips
Customer Service Email
We were unable to find a standard contact form. We did find two email addresses for ConocoPhillips, including an ethics address. All general correspondence should be send to the Company Questions email.
As soon as you contact ConocoPhillips, you are placed on hold until a customer service agent answers the call. We waited on hold for more than 5 minutes. When the agent answered the call, we noticed background noise, leading us to believe the call center was not local. We also encountered a language barrier, where the agent had difficulty understanding our request.
After breaking down the barrier, we wanted to know the hours of operation for the customer service department. The agent told us the customer service department is available Monday through Friday 8am to 58pm CST. With this quick answer, the call was ended. When you contacted ConocoPhillips to voice a complaint of concern, what was the outcome? Share your experiences with us to better inform other customers.