Contact Cialis Customer Service

Contacting Cialis Customer Service Center

Cialis is a prescription medication for men with erectile dysfunction and/or benign prostatic hyperplasia or BPH. The drug is not safe for all men. The safety versus rewards of taking the drug will be reviewed by your doctor before a prescription is written. Not all insurance companies cover Cialis or the doctor’s visit for erectile dysfunction, so call your insurance company not Cialis if your medication or visits are not approved.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

There is a phone number listed for the Ask a Question line from the makers of Cialis, Eli Lilly. You can call between 9 AM and 8 PM Monday to Friday (ET) with your question about Cialis. If you are experiencing a medical emergency, call 9-1-1; don’t call the question line.

  • Ask a Question: 1-877-242-5471

If you don’t have a question about the drug, but you do want to talk with someone at Eli Lilly, you can call the corporate office.

  • Eli Lilly: 1-317-276-2000

On the Eli Lilly site we were able to find several more phone numbers that patients could contact with questions or concerns.

  • Patient Assistance: 1-855-559-8783
  • Customer Service: 1-800-545-5979

Mailing Address

We didn’t find an address for Cialis customer service, but there is an address for the corporate office of Eli Lilly. If you have a medical question about the drug you should ask your doctor, not corporate or the Ask a Question line.

Eli Lilly Corporate CenterAttn: Cialis Customer ServiceIndianapolis, IN 46285

Official Website

The website published for Cialis is located at http://www.cialis.com. You will find tons of prescribing information on the page, most of which is also included in the package insert. To learn more about the company behind the drug, visit http://www.lilly.com. This is the site for the Eli Lilly pharmaceutical company.

We were unable to find any social media pages for the drug Cialis. There are plenty of pages marketing sales of the drug and even some making funny comments about how the drug works, but none were directly linked to the Eli Lilly company.

Customer Service Email

We didn’t find a Cialis customer service email or an email address for Eli Lilly. With the lack of email addresses or social media pages, it appears there is no way to contact Cialis customer service other than the phone numbers or mailing address provided. If you know of another means of contact, including an official social media page for the drug or drug company, please leave a comment below with that information.

Our Experience

The Cialis customer service line is actually the Eli Lilly answer center. Customers can call during normal hours to ask questions about Cialis, but if you wait through the messages you will receive several options that you can choose after hours. Professionals can access LilyMedical.com 24 hours a day. Consumers with medical emergencies are told to call their physician or the nearest medical facility. There are also several options for customers reporting deaths, tampering or adverse events.

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43 Comments on “Contact Cialis Customer Service
  1. Why did the price for 6 20mg tabs of cialis go from $117 To $191 as of today? I’M going to check out other opts and cant wait till generic comes available. This is crazy increasing your product that much in less than a year…I purchase at a walmart. thanks from a retired guy with ed

    • Go online and look for tadalaphil research meds u will find tadalaphil which is cialis, 90 capsules for 30.00 or liquid tadalaphil very cheap

  2. I am an ex-cancer patient and was diagnosed with ED, I can’t function without Cialis, I am getting close to giving up my sex life because I can’t afford the cost now and I feel that it is unfair to people like me, when I first started taking Viagra it was $8.00 a pill and I switched to Cialis and now the price is $30.00 a pill and that is unbelievable. Are the Canadian Pharmacices legit, I thought about that as an option, but can’t afford to get ripped off, please help!

    • Recovering from prostate cancer. Received sample for Cialis from my doctor. IT WORKS! Got prescription from doctor. Can’t afford to pick up at pharmacy.

      • This pill does work the company really need to. Do is help patience by giveing people on low income 30 pills every 3 months for a year

  3. would someone please tell me why, at the end of your commercials, a couple are laying in seperate bathtubs? i do not understand how that relates to your product. Thank you.

    • Why does their cialis commercial display a pretty white women supposedly with a stinking bald nigger? Trying to get obama points?

  4. Just a comment.. We .don’t use the med….we always laugh when the commercials come on tv and we all ask the same question…”When will they get real people on the commercials” I think the idea of the people being so nice to one another assumes that the meds work and they are deeply in love. Keep up the commercials as they continue to amuse us!!

  5. I AM TIRED OF ALL THE COMMERCIALS!!!!!!!!!! I DON’T GIVE A DAMN ABOUT PEOPLE SHAGGING! HAVE SOME DECENCY!!!!!!!!!!!!!!!

    Not impressed. At all.

    • I totally agree, these commercials are annoying and dont belong on tv when im trying to watch a football game with my kids. Very inappropriate and we dont care.

  6. this stuff is tauted as super safe, you even give away trial packs without doctor oversight and everyone has the impression, because you’re genius marketers that, unless you have some pre-existing heart condition, this is the answer to your ed problems……what most people that i have spoken to don’t realize is that cialis can, and does, cause seizures…..i certainly didn’t know, nor did my husband before he had a seizure while taking it…..thank god my husband is okay, and thank god we have insurance that covered his 3 day hospitalization, but none of that helps with the 90-day suspended license which makes life a little difficult considering he works nearly an hour from home…ugh…..now i tell anyone who will listen and thanks to the internet i can spread the meassage far and wide

  7. My family enjoy watching sports, live and on Tv.
    What my wife and I don’t like is that some company’s will go to any length to sell their product. Is it necessary to mention the words ERECTION and SEX? Especially in the middle of a broudcast of what are family sports. Baseball, football, Nascar,soccer, and so on.
    We have a young daughter that enjoys playing and watching sports. I get irate when a commercial comes on and feels it necessary to talk about 4 hr erections, Sex, and mention it over and over. Do those specific words make the product more attractive? I think not.
    play those type of commercials after 9:00 pm. When most children are not up.
    of course there was not an email address where I could mention this yo Cialas directly.
    Other ED companies have a site but do not reply. Next stop FCC.

  8. My doctor recommended Cialis to me for Raynaud’s Disorder. I am a woman and I do not have ED. After 45 minutes on the phone with a person I could hardly understand, I asked to speak to her manager. Both of these were stuck on the fact that Cialis is only for men and their ED problems. It was a waste of my time to make them understand that Cialis could be used for other things and look what it would do for the company. They didn’t want to hear that.

  9. Why in the world if your product works so well would you show a man and a woman in two different bathtubs holding hands? I have never met a couple with matching tubs. I think it would work much better with a couple in a hot tub.

  10. I just want to know what the commercial is about saying ” is she still the one for you ? ” REALLY who the hell approved this and what does it have to do with getting an erection with your wife, girlfriend, lover or anyone else but really i am so offended by that comment and you should be too. Please reply and answer my question.

  11. 10-24-14, noticed your price increased by about 40%, I see no reason for this other than generics will soon be available soon and as usual you greedy pharmacuetical companies are going to steal all the money you can, while you can, greed is a fast track to hell!, thank you very little.

    • Go online and search tadalaphil research and you will find tadalaphil which is cialis in liquid and capsules very cheap like 30.00 for 90 pills and they DO WORK

      Also why does their commercial have a pretty white women supposedly with a stinking bald nigger?

  12. I’m not at all surprized that J.F.K. had started an investigation into your companies practice of overcharging the public.

  13. Your advertising featuring the “Don Juan” of Cialis, cheapens sex, and sends a message that love, in it’s truest sense, is dying in our society, and egoism and relativism is the primary purpose of your sales plan. The geniuses in you agency and in your marketing department appear to be juvenile.

  14. Price increased again!!!!!!!!!!!!!!
    1-08-15, $145 for 15 5mg. tablets, how do you people sleep at night, you’re a bunch of greedy, cut throat , no good for nothing, rotten thieves.

  15. stop your explicit advertising during the nightly news prime time tv family shows actually save it for late night ,men’s magazines doctor offices stop infringing your incessant advertising on parents watching tv with their children, for that matter on anyone who doesn’t want to hear it, you say change the channel, I say advertise responsibly.by the way your bathtub ad just stupid.

  16. How meany coupons are u able to use. My pharmacy said I can only use on and that’s it can I use more or am I stuck paying the 280 bucks for my pills every mouth

  17. I was diagnosed with prostate cancer and had to have a radical prostatectomy and months of radiation I can’t afford cialis anymore would you happen to give free samples I bought 33 tablets cost me $603.00 they are all gone and I need more as I still can’t have sex. Po box 2138 Assiniboia Saskatchewan Canada S0H0B0

  18. Is Cialis going to be advertised on the NBC national news every weekday night for the rest of my life? If so, I am LOSING MY WILL TO LIVE!!!!!! I have now heard the commercial so many times I mute it every time it comes on, which is several times A DAY!!!!!!!!

  19. When are the Cialis tv commercials going to show a white male with an attractive black female? There seems to be a lot of commercials showing blacks with an attractive white female. Let’s show some integrity!

    • as many have expressed above, your commercials effect all of us in a certain way. For myself and my husband of 30 years, they are a constant reminder of how wonderful the ability to make love can be. Something we enjoyed and shared for many years. What your wonderful commercial does not touch is the fact that your product is unbelievably expensive. Even with your coupon, we are unable to afford your product and enjoy the pleasure that your commercials portray. Just wanted to voice my opinion.

  20. Can someone please tell me why Cialis tv ads all reference “stopping to find a restroom”. Why do you need. To find a restroom to pop a pill.

  21. My Doctor prescribed 10 Cialis 20 MG tablets. I went to the Walmart Pharmacy. If I would have order all ten the price would have been about $49 per table, or $490, which I cannot afford. I order two tables at a total cost before taxes of $104.58 or $52.29 per tablet.

    That is totally outrageous! I mean totally outrageous.

    My wife’s sister lives in Canada, and the price per table is $10. Why is that?

    When does your silly patent run out of this drug? When will generic ED pills be available?

    The USA government should step in and put price controls on all drug manufactures selling in America, just like Canada has done.

    The Walmart Pharmacist said that Viagra was cheaper, but she could not substitute. So, I will just have to have my doctor prescribe Viagra in the future unless you lower your prices.

    I did try a free sample of your 30 day 5 mg Cialis and thought it was great; but, would only buy that if it were around $100 or less for 30 tablets.

    I am a CPA and very knowledgeable about how much it actually cost to manufacture these drugs. And, your company has more than recovered all your R&D costs many years ago.

    I do take Tamsulosin at night for my prostrate and urge to urinate frequently. I believe that the Tamsulosin also helps with the ED.

    I am going to write my Congress persons and the President about this, but, like most everything else they are hapless morons that only help the wealthy and rarely get anything meaningful done for the middle class.

    Sincerely,

  22. Why is the 5mg (daily) cialis pill package only contain 28 pills when the month is 30 or 31 days. Insurance pays for a month at a time and doesn’t recognize that a month only had 28days by your standard, therefore after 3 months one is missing about a week of cialis.
    Thanks

  23. WE ARE OFFENDED BY YOUR COMMERCIALS THAT APPEAR BEFORE 10PM WHEN LITTLE CHILDREN ARE WATCHING TV, OUR FEAR IS THE QUESTIONS THAT WILL FOLLOW ~ “WHAT’S AN ERECTION/SEX” – SOME OF OUR FRIENDS HAVE ALREADY BEEN EMBARRASSED BY THAT QUESTION ~ CHILDREN DO NOT NEED SEX EDUCATION FROM THE SMALL SCREEN…….. WE HOPE THAT YOU WILL REVIEW THE HOURS OF YOUR ADS!!

  24. dear sirs a while back i spoke with my pharmacist about redeeming the savings card which he said was fine because i had a prescription but no health coverage no coverage When I went to redeem the Cialis coupon he called and was told it had already been used and I was ineligible. i assure you that was not the case.
    The only thing I can think of was my Dr. giving me some type of an introductory offer when I joined the clinic Which was a low count low dose sample. I am a senior citizen on SS and work about 12 hrs. a week also -part time to make ends meet. I can not afford to pay out of pocket the high expense of the prescription and was looking forward to the break. How can I check this out? It does not seem correct or fair ? my state does not cover any sexual dysfunction meds. Thank You
    401 397-6205 I tried to take advantage of this offer at Walmart drugs in Cranston Ri

  25. Lost my job a month ago try to get my. Cialis. I have a presciption for 20mg how can i go about try to get anything free until i start working again

  26. Yes I have a prescription for cialis but I can’t afford the cost of that prescription cause it’s 800 dollars can u send me free samples

  27. It was terrible, your policy is terrible, I ordered your product it said pay 1.95 for shipping and handling for a 14 day period, so I entered my prepaid card information and it was processed for 12.95, I called to cancel and was told I couldn’t and asked for a return because I did not authorize that amount, we was disconnected and shortly after that I recieve an email that it was cancelled, a couple days later it was withdrawn out of my account, called customer service back told me not only would I not get a refund but neither will I get the product, asked to speak with a supervisor and was told they would have one call me back 2 days later no phone call, I was taken by this company for 12.95 a and got nothing because of a hidden charge that doesn’t show up till after your card information is processed, this is not right, something needs to be done about this!!!!!!!!!!!!

  28. Please adjust the volume of your commercials on SLINGTv. Watching a show then your commercial comes on at 3 or 4 times the volume of the tv show.

  29. please help me find where I need to contact. My fiancé had a yellow Cialis tote bag he loved. We lost everything in the recent Camp Fire in Paradise, CA. I would love to surprise him with a new bright yellow Cialis tote bag for Christmas.

    Please let me know how to make this happen.

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